Itunes and win7 64 bit

Dopey

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Ihave three windows 7 64 bit machines. Two are HP one tower one laptop and also one Dell. The Hps are running home premium and Dell Professional. On attempting to download latest itunes 10x64bit.... the following happens. Laptop says that the installer is for 32 bit and I should download the correct installer, will not install but also will not let the installer file be deleted.
Tower installs but says software to communicate with Ipod is not correct. itunes starts but will not sync or work.
Dell downloads and works perfectly.
I have tried to remove, run all suggestions that I can find. Nothing works. Have used Orca and win zip and will not allow Quicktime msi to be deleted. I have spent hours trying to resolve this. I need the two HPs to work as the Dell is for business only.
There has to be a solution as there are countless posts and frustrations out there. I had to dig out old XP to download any music to wife's IPOD.

How do I remove the installer from laptop that says it is 32 bit?
How do I get software to work to communicate to IPOD on Tower.
Is this just an HP problem? I have seen other posts from HP owners who like me are giving up and going back to other XP.
I am at my wits end HELP
1
 

My Computer

Computer Manufacturer/Model Number
Hp pavillion HPG71
OS
Windows 7 64 bit home premium
CPU
Intel cleron 900 220ghz
Memory
4 gb
Case
laptop

My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
You need to make sure you have the correct version of iTunes for the OS. So, if you're running a 64-bit OS, you need to get the 64-bit version of iTunes, if you're running a 32-bit OS you need the 32-bit version of iTunes.

The best way to get the correct version is to go to Apple's website uisng Internet Explorer, which will detect the OS you're using and offer the correct download version to you for that machine.

Know that the 64-bit version of iTunes won't install on a 32-bit OS and vice versa.

Also have a look at this post.... http://www.sevenforums.com/music-pi...oblems-itunes-installation-2.html#post1116352

Let me know.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
You need to make sure you have the correct version of iTunes for the OS. So, if you're running a 64-bit OS, you need to get the 64-bit version of iTunes, if you're running a 32-bit OS you need the 32-bit version of iTunes.

The best way to get the correct version is to go to Apple's website uisng Internet Explorer, which will detect the OS you're using and offer the correct download version to you for that machine.

Know that the 64-bit version of iTunes won't install on a 32-bit OS and vice versa.

Also have a look at this post.... http://www.sevenforums.com/music-pi...oblems-itunes-installation-2.html#post1116352

Let me know.

I have made sure that I am installing the 64 bit package from Itunes. The installer even has 64 in the title. It is the same installer for all maachined. It is the one at the bottom of the page in blue that says go here for 64bit version. I will try and redo the suggestion above again. I really like version 7 and this is the only "glitch" I have encountered. Thanks fo the support, I will let you know if this works.
 

My Computer

Computer Manufacturer/Model Number
Hp pavillion HPG71
OS
Windows 7 64 bit home premium
CPU
Intel cleron 900 220ghz
Memory
4 gb
Case
laptop
Success at last

THANK YOU FOR YOUR HELP
I got one computer fixed and itunes working fine. I had another "perfect" uninstaller that missed over 186 items and two apple items that needed to be completely removed. Installed and ran REVO Uninstaller and was just blown away!!!:):):)
I also removed for good ZoneAlarm as it had been slowing my computer down and remember hearing that it conflicted with HP drivers.
Computer is running faster and itunes is working.

It is amazing how you feel you are doing everything right and it just takes the proper combination of information and patience to succeed!
Thanks again
Still Dopey but smiling now!!!
 

My Computer

Computer Manufacturer/Model Number
Hp pavillion HPG71
OS
Windows 7 64 bit home premium
CPU
Intel cleron 900 220ghz
Memory
4 gb
Case
laptop
Glad to hear everything is fine now.

Peace :cool:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
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