iTunes and Windows 7 64 bit

win7isapain

New member
Local time
8:34 AM
Messages
14
I can't install itunes on my new Windows 7 64 bit. As soon as I click on the setup file an error message comes out that says, "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." I've been trying to find the solution for the entire day and nothing works. I tried a few DOS cmd's and downloaded through IE. I downloaded about 5 different versions of iTunes 64 bit and still nothing works.
 

My Computer My Computer

OS
Windows 7 64 bit
CPU
amd 6000+
Motherboard
asus m2a-vm
Memory
8 gb
Graphics Card(s)
nvidia 9800 gtx+
Monitor(s) Displays
samsung syncmaster
Hard Drives
WD 500 gb
WD 640 gb
Just found out this is a problem with Windows 7 and not iTunes. I get this error when trying to run other setups that consist of .msi files.
 

My Computer My Computer

OS
Windows 7 64 bit
CPU
amd 6000+
Motherboard
asus m2a-vm
Memory
8 gb
Graphics Card(s)
nvidia 9800 gtx+
Monitor(s) Displays
samsung syncmaster
Hard Drives
WD 500 gb
WD 640 gb
bump

This problem is really annoying me and wasting my time trying to fix this. I need this to get solved asap... plz help!
 

My Computer My Computer

OS
Windows 7 64 bit
CPU
amd 6000+
Motherboard
asus m2a-vm
Memory
8 gb
Graphics Card(s)
nvidia 9800 gtx+
Monitor(s) Displays
samsung syncmaster
Hard Drives
WD 500 gb
WD 640 gb
Itunes

Welcome to Windows 7 support forums. We will attempt to assist you to a successful resolution of the issue of Itunes not being able to install.
Some information is required in order to trouble shoot your issue:
  1. Which version of Itunes are you attempting to install? For 64 bit machines Itunes V.9.025 is the recommended version
  2. Are you running the installation program in compatability mode? Ie: Vista 64?
  3. Are you trying the installation at Administrator level?
If you could provide us with the information we can proceed further.
P.S. Are you using Itunes in conjunction with an Iphone/Pod?
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 7600 1 X64
CPU
AMD PHENOM II X 550 PROCESSOR 3.1 ghz
Motherboard
ASUS M4A78-TE
Memory
Corsair 4 gig ddr 3
Graphics Card(s)
ati radeon 3300
Sound Card
ati hd
Monitor(s) Displays
syncmaster 2033sw
Screen Resolution
1600X900 60 hz refresh
Hard Drives
twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig
PSU
antec_550 watt
Case
cooler master GLite
Cooling
stock_heat sink
Internet Speed
20mbs up/ 1.5mbs down
Other Info
favorite child "stewie"
favorite dog "brian"
Welcome to Windows 7 support forums. We will attempt to assist you to a successful resolution of the issue of Itunes not being able to install.
Some information is required in order to trouble shoot your issue:
  1. Which version of Itunes are you attempting to install? For 64 bit machines Itunes V.9.025 is the recommended version
  2. Are you running the installation program in compatability mode? Ie: Vista 64?
  3. Are you trying the installation at Administrator level?
If you could provide us with the information we can proceed further.
P.S. Are you using Itunes in conjunction with an Iphone/Pod?

All version 9s, some verison 8s and some version 7s, all 64 bit. They all give the same error message.

I tried all the possible compatible modes while pressing "Run as Admin"

Yes, I need iTunes for my iPhone... but I don't see how that has to do with my problem. I can not install iTunes at all.

I don't think it is an iTunes problem. Because I have the exact same error message when trying to install postgresql. Both setup files have .msi files in it. Starting to think it has something to do with a corrupt Windows Install... but Microsoft has not released an update for Windows 7 Installer. The error code is 1723.
 

My Computer My Computer

OS
Windows 7 64 bit
CPU
amd 6000+
Motherboard
asus m2a-vm
Memory
8 gb
Graphics Card(s)
nvidia 9800 gtx+
Monitor(s) Displays
samsung syncmaster
Hard Drives
WD 500 gb
WD 640 gb
Problem solved... if anyone else is having similar problem it is because of UAC. You have to clean install Windows 7 again and disable UAC before you install ANYTHING.
 

My Computer My Computer

OS
Windows 7 64 bit
CPU
amd 6000+
Motherboard
asus m2a-vm
Memory
8 gb
Graphics Card(s)
nvidia 9800 gtx+
Monitor(s) Displays
samsung syncmaster
Hard Drives
WD 500 gb
WD 640 gb
Very good then, my question in regards to the Iphone is that even tho you have a succesful installation of Itunes members have reported secondary sync issues due to the mobile device driver not completely installing.
Any further issues don't hesitate to post.
If there is nothing else please mark this thread as resolved.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 7600 1 X64
CPU
AMD PHENOM II X 550 PROCESSOR 3.1 ghz
Motherboard
ASUS M4A78-TE
Memory
Corsair 4 gig ddr 3
Graphics Card(s)
ati radeon 3300
Sound Card
ati hd
Monitor(s) Displays
syncmaster 2033sw
Screen Resolution
1600X900 60 hz refresh
Hard Drives
twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig
PSU
antec_550 watt
Case
cooler master GLite
Cooling
stock_heat sink
Internet Speed
20mbs up/ 1.5mbs down
Other Info
favorite child "stewie"
favorite dog "brian"
How do I mark this thread as resolved?
 

My Computer My Computer

OS
Windows 7 64 bit
CPU
amd 6000+
Motherboard
asus m2a-vm
Memory
8 gb
Graphics Card(s)
nvidia 9800 gtx+
Monitor(s) Displays
samsung syncmaster
Hard Drives
WD 500 gb
WD 640 gb
I need help with this, I cant get ITUNES to work at all.
 

My Computer My Computer

Computer Manufacturer/Model Number
Gateway NV52
OS
Windows 7
Graphics Card(s)
ATI

My Computer My Computer

OS
Windows 7 64 bit
CPU
amd 6000+
Motherboard
asus m2a-vm
Memory
8 gb
Graphics Card(s)
nvidia 9800 gtx+
Monitor(s) Displays
samsung syncmaster
Hard Drives
WD 500 gb
WD 640 gb

My Computer My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 7600 1 X64
CPU
AMD PHENOM II X 550 PROCESSOR 3.1 ghz
Motherboard
ASUS M4A78-TE
Memory
Corsair 4 gig ddr 3
Graphics Card(s)
ati radeon 3300
Sound Card
ati hd
Monitor(s) Displays
syncmaster 2033sw
Screen Resolution
1600X900 60 hz refresh
Hard Drives
twin_seagates SATA's 1 TB & 500 Gig, hitachi_slimline 160 gig
PSU
antec_550 watt
Case
cooler master GLite
Cooling
stock_heat sink
Internet Speed
20mbs up/ 1.5mbs down
Other Info
favorite child "stewie"
favorite dog "brian"
Back
Top