iTunes on Windows constantly freezes

codyw

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I have Windows 7 Ultimate on my laptop and constantly am running into the issue with iTunes always freezing up either when I open the program or while it's minimized, scrolling through my library, or in the iTunes Store. I have uninstalled it and all of its components one by one, re-installed and it will only work for so long before it acts up again. VERY FRUSTRATING! :mad:
Does anyone else have this problem? Is there a solution?
 

My Computer My Computer

Computer Manufacturer/Model Number
ASUSTeK Computer Inc./Q550LF/Laptop
OS
Windows 7 Ultimate x64 with SP1
CPU
Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz
Motherboard
ASUSTeK Computer Inc.
Memory
8 GB
Graphics Card(s)
Intel(R) HD Graphics Family, NVIDIA GeForce
Hard Drives
Hitachi HTS547575A9E384
Internet Speed
XFINITY
Antivirus
Trend Micro
Are you sure it's iTunes causing the problem, not hardware limitations? What laptop is it? Specifications would help rule that out.
 

My Computer My Computer

Computer Manufacturer/Model Number
Cosmos II Gaming Rig
OS
Windows 7 64 Home Premium
CPU
Intel Core I5 2500k Overclocked to 4.5ghz.
Motherboard
ASUS z68 pro gen3 1155
Memory
G.Skill 8gb 2x4 1600mhz sniper CL9 1.25w
Graphics Card(s)
2x Gigabyte GTX560 OC TI 1G 900Mhz GDDR5 PCIE HDMI DVI sli
Sound Card
Realtek HD audio
Monitor(s) Displays
Samsung S27A950 27inch 3D LED
Screen Resolution
1920x1080
Hard Drives
Samsung 2TB Spinpoint F3/4EG EcoGreen HDD 32M
OCZ Agility 3 120gb
PSU
CoolerMaster 1000W Silent Pro Gold Modular
Case
Coolermaster Cosmos II
Cooling
6x 120mm 1x200m, Noctua D14.
Keyboard
G19 Logitech Keyboard
Mouse
Razer Naga mouse
Other Info
Logitech G930 Wireless 7.1 Headset
Razer Vespula speed mat
Logitech Z906 5.1 surround sound system
Razer Nostromo
Orange Led lighting kit
It's an HP Pavilion dv4 laptop.
Processor: Pentium(R) Dual-Core CPU T4300 @ 2.10 GHz
Installed RAM: 8.00 GB
System type: 64-bit OS

Windows 7 Ultimate (SP1)
 

My Computer My Computer

Computer Manufacturer/Model Number
ASUSTeK Computer Inc./Q550LF/Laptop
OS
Windows 7 Ultimate x64 with SP1
CPU
Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz
Motherboard
ASUSTeK Computer Inc.
Memory
8 GB
Graphics Card(s)
Intel(R) HD Graphics Family, NVIDIA GeForce
Hard Drives
Hitachi HTS547575A9E384
Internet Speed
XFINITY
Antivirus
Trend Micro
Question: do you have your iPod (or any iDevice if you have one) connected to your iTunes (wirelessly or with a cable) while the freezes occur?

I had a similar issue with iTunes with a previous version. The program seems to have stopped responding and it could take up to 3 min. If I removed my iPod iTunes would un-freeze and come back to normal...
 

My Computer My Computer

OS
Windows 7
Even though you are running a laptop and this may not apply, Depending on how you have your library configured and how big it is may cause a problem like this.

I kept my huge MP3 library on an external drive and just imported the folders into itunes from there. Unfortunately the external drive was a slow cheap one and took a long time to respond from a idle state. So when I would open itunes, it would hang until the external drive woke up sometimes as long as a minute or more. And if itunes didn't access a file on the drive for any length of time, it would go back to idle and the whole process would have to start all over next time itunes tried to play a song.

Again, don't know if this applies to you or not. But just thought it was worth sharing.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 64 Bit Service Pack 1
CPU
Intel i7-2600K OC to 3.8Ghz
Motherboard
Asus TUF Sabertooth P67
Memory
Corsair Vengence 16GB (X4 4GB)
Graphics Card(s)
X2 EVGA GTX570 SLI
Sound Card
Creative Soundblaster X-FI TI
Monitor(s) Displays
Dual HP 2311 LED Displays
Screen Resolution
1920X1080 single / 3840X1080 desktop
Hard Drives
Crucial Force 3 SSD 120GB 6Gb/s ( OS Drive )
WD Caviar Black 2 TB 6 Gb/s (Data drive)
PSU
Kingwin Mach 1 1000w Modular 80+ Bronze
Case
AZZA solano 1000
Cooling
Zalmen 700 LED CPU, X2 240mm case fans , X3 120mm case fans
Keyboard
Razer Black Widow Mechanical
Mouse
Razer Mamba
Internet Speed
26.7 mb/s Down / 7.39 Up
Ever since the last time I recently uninstalled and reinstalled it, it hasn't froze on me *knock on wood* however, I do have 2 iPod touches and I plug them in via USB cable. However, I always wait until iTunes opens up and does everything it has to do before introducing an iPod because I have often wondered if that doesn't contribute to some of the freeze-ups. So far, though, iTunes hasn't froze...I guess time will tell...
 

My Computer My Computer

Computer Manufacturer/Model Number
ASUSTeK Computer Inc./Q550LF/Laptop
OS
Windows 7 Ultimate x64 with SP1
CPU
Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz
Motherboard
ASUSTeK Computer Inc.
Memory
8 GB
Graphics Card(s)
Intel(R) HD Graphics Family, NVIDIA GeForce
Hard Drives
Hitachi HTS547575A9E384
Internet Speed
XFINITY
Antivirus
Trend Micro
I don't store my iTunes media on an external drive. It all resides in my Music folder in the Windows Explorer Libraries.
 

My Computer My Computer

Computer Manufacturer/Model Number
ASUSTeK Computer Inc./Q550LF/Laptop
OS
Windows 7 Ultimate x64 with SP1
CPU
Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz
Motherboard
ASUSTeK Computer Inc.
Memory
8 GB
Graphics Card(s)
Intel(R) HD Graphics Family, NVIDIA GeForce
Hard Drives
Hitachi HTS547575A9E384
Internet Speed
XFINITY
Antivirus
Trend Micro
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