Java not functioning.

[ess1]

Several times I have installed/reinstalled java but Win 7-64 Home Premium does not allow this to run.

Programme is installed but applications, e.g. ping test speed test are reporting Java requires to be installed.

Any assistance appreciated.

Thanks.

 

[Hanna 1]

Hello ess1
Some programs when updated leave remnants and that could cause some trouble.
The latest java version is: 6.0.310.5
go to:
http://www.java.com/en/
in this page click on: DO I have java? to see if you have the latest version or you have to update.
U can see the java on the following folder in your system, C:\Program Files (x86)\Java\jre6\bin\java.exe
First you have to remove the older version of java:
http://www.java.com/en/download/uninstall.jsp
Then go to this page to determine which appropriate version (32 or 64bit) to download:
http://www.java.com/en/download/faq/java_win64bit.xml
Most operators use the 32bit version
Good luck

 

[ess1]

Hello Hanna 1,

Many thanks for prompt and helpful reply.

 

[Hanna 1]

esse1
Did you sort your problem or there is anything else with java?

 

[ess1]

Hello Hanna 1,

Thanks for continued interest.

Unfortunately no. Ping from speedtest.net and speed test from thinkbroadband.com state java not installed!

Speedtest.net performs d/l & u/l ok. thinkbroadband.com web pages/forum also ok.

Strange

 

[UsernameIssues]

Hello Hanna 1,

Thanks for continued interest.

Unfortunately no. Ping from speedtest.net and speed test from thinkbroadband.com state java not installed!

Speedtest.net performs d/l & u/l ok. thinkbroadband.com web pages/forum also ok.

Strange

What does this page report?
http://www.java.com/en/download/testjava.jsp

Which version of java are you installing? 32bit or 64bit?
(Maybe update your forum system specs.)

 

[A Guy]

Might I suggest you D/L and run JavaRa

JavaRa

Choose the Remove Older Versions tab, as well as the Remove Useles JRE Files on the Additional Tasks tab.

A Guy