KB2930275 errors out, code 80073718b

[spencer1]

Dang. Anyone else encounter this? Any tips? Thanks.

 

[techtitan100]

did you not read this before posting:http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html, not trying to sound rude, but thes people need to help you and diagnose the problem and help you

 

[spencer1]

Thanks techtitan100.

I ran SURT and the SFC scan, but still get the same error.

 

[NoelDP]

CheckSUR is showing a large number of problems...

Summary:
Seconds executed: 69
 Found 92 errors
  CSI Payload File Missing Total count: 27
  CSI Missing Winning Component Key Total count: 65

CODE]
 
Almost certainly, the missing payload files are caused by mistakenly running a 'cleanup' tool such as ASC or WiseFixer - so I would tend to assume that the others are present for the same reason.
If you have knowingly used such a tool, then please UNDO anything it claims to have done, prior to uninstalling completely, and running the [URL="http://www.sevenforums.com/windows-updates-activation/264840-windows-update-posting-instructions.html"][COLOR=#0066cc]Windows Update Posting Instructions[/COLOR][/URL] again - then post all the requested data

 

[spencer1]

NoelDP, I do run a cleanup program called Wise Care 365 almost everyday, but I don't know how to undo what it has done. Can these Payload Files be recreated somehow?

 

[NoelDP]

The payload files are the easy bit - it's the registry problems which concern me.
Please check the manual/help files for WiseCare and see if they offer any help - it may (although I doubt it) have created restorable backups.
How often is this utility updated? - even if it ever was working as it should do, unless it's regularly updated, is is worse than useless. It's my belief that it's the cause of many of your problems, and should be uninstalled - and a refund demanded from the manufacturers. I'm also tempted to suggest that you make a claim for damages (although I'm sure that their Ts&Cs exclude such a claim, it makes the point that the program is not fit-for-purpose).

 

[spencer1]

Wise Care is a free "mild" cleanup utility similar to CCleaner. I didn't think it was the culprit, BUT I remembered trying a cleanup program called PrivaZer (friend recommended.. haha)! I ran PrivaZer two months ago, so I restored an image backup from before that date. Voila! That fixed the problem. All updates completed successfully.

Thanks for pointing me in the right direction, NoelDP.
No more PrivaZer for me.

 

[NoelDP]

...and please get rid of WiseCare as well - it may be 'mild' - but it's positively the cause of a number of problems with Windows Updates.

 

[NoelDP]

Please also run new SFC and CheckSUR scans and post the results - let's make sure that there's nothing hiding in the woodwork!

 

[spencer1]

Ran SURT. Then ran SFC scan several times. Looks like there is still some corruption out there. Don't know how serious it all is, or how far back it goes. But KB2939275 definitely installed successfully.

 

[NoelDP]

There is indeed rather a lot hiding in the woodwork!

Checking Package Manifests and Catalogs
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.1.0.cat  
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_for_KB2732500_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat  
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Payload File Missing 0x00000000 Koala.jpg amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 Jellyfish.jpg amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 SampleRes.dll amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 desktop.ini amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 Desert.jpg amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 Lighthouse.jpg amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 Tulips.jpg amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 Chrysanthemum.jpg amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 Hydrangeas.jpg amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 Penguins.jpg amd64_microsoft-windows-photosamples_31bf3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be 
(f) CSI Payload File Missing 0x00000000 Clip_1080_5sec_VC1_15mbps.wmv amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4 
(f) CSI Payload File Missing 0x00000000 Clip_480_5sec_6mbps_h264.mp4 amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4 
(f) CSI Payload File Missing 0x00000000 winsat.wmv amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4 
(f) CSI Payload File Missing 0x00000000 Clip_1080_5sec_MPEG2_HD_15mbps.mpg amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4 
(f) CSI Payload File Missing 0x00000000 Clip_1080_5sec_10mbps_h264.mp4 amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4 
(f) CSI Payload File Missing 0x00000000 winsatencode.wmv amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4 
(f) CSI Payload File Missing 0x00000000 Clip_480i_5sec_6mbps_new.mpg amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4 
(f) CSI Payload File Missing 0x00000000 Clip_480p_5sec_6mbps_new.mpg amd64_microsoft-windows-winsatmediasamples_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4 
(f) CSI Payload File Missing 0x00000000 desktop.ini amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd 
(f) CSI Payload File Missing 0x00000000 Wildlife.wmv amd64_microsoft-windows-videosamples_31bf3856ad364e35_6.1.7600.16385_none_51a21f033003affd 
(f) CSI Payload File Missing 0x00000000 Kalimba.mp3 amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b 
(f) CSI Payload File Missing 0x00000000 desktop.ini amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b 
(f) CSI Payload File Missing 0x00000000 Maid with the Flaxen Hair.mp3 amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b 
(f) CSI Payload File Missing 0x00000000 Sleep Away.mp3 amd64_microsoft-windows-musicsamples_31bf3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b 
(w) CSI Catalog Expired 0x800B0101 winsxs\Catalogs\e2ec682979dc317a2da0633e4bedd937bd50ee199068a760505f78cb74779557.cat dae81493f6a..3c05ace4e2e_31bf3856ad364e35_6.1.7600.17057_8b6e27ac16c86bcb 
(f) CSI Payload File Missing 0x00000000 desktop.ini amd64_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802 
(f) CSI Payload File Missing 0x00000000 win7_scenic-demoshort_raw.wtv amd64_microsoft-windows-ehome-samplemedia_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802 
(f) CSI Missing Winning Component Key 0x00000000 msil_system.data.sqlxml.resources_b77a5c561934e089_6.1.7601.18156_en-us_06d45a7b33f88f26  
(f) CSI Missing Winning Component Key 0x00000000 msil_system.data.sqlxml_b77a5c561934e089_6.1.7601.18156_none_05d86c68619fbb7b  
(f) CSI Missing Winning Component Key 0x00000000 msil_system.xml.resources_b77a5c561934e089_6.1.7601.18156_en-us_4ba6e530dcb5fd84  
(f) CSI Missing Winning Component Key 0x00000000 amd64_netfx-system.xml_b03f5f7f11d50a3a_6.1.7601.18156_none_6155a31a3c26f410  
(f) CSI Missing Winning Component Key 0x00000000 msil_system.xml_b77a5c561934e089_6.1.7601.18156_none_5600582e05f2d003  
(f) CSI Missing Winning Component Key 0x00000000 amd64_netfx-system.data.sqlxml_b03f5f7f11d50a3a_6.1.7601.18156_none_141ef12023ae4228  
(f) CSI Missing Winning Component Key 0x00000000 msil_system.configuration_b03f5f7f11d50a3a_6.1.7601.18156_none_ff849cf0f35ba2cc  
(f) CSI Missing Winning Component Key 0x00000000 amd64_netfx-system.configuration_b03f5f7f11d50a3a_6.1.7601.18156_none_353dc22bc8a66817  
(f) CSI Missing Winning Component Key 0x00000000 msil_system.configuration.resources_b03f5f7f11d50a3a_6.1.7601.18156_en-us_2d39be3be40b9d09

...and from the SFC scan...

 Line 160485: 2014-03-16 12:42:31, Info                  CSI    000004b7 [SR] Repairing 9 components
 Line 160486: 2014-03-16 12:42:31, Info                  CSI    000004b8 [SR] Beginning Verify and Repair transaction
 Line 160487: 2014-03-16 12:42:31, Info                  CSI    000004b9 [SR] Cannot repair member file [l:22{11}]"desktop.ini" of Microsoft-Windows-ehome-samplemedia, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160488: 2014-03-16 12:42:31, Info                  CSI    000004ba [SR] Cannot repair member file [l:58{29}]"win7_scenic-demoshort_raw.wtv" of Microsoft-Windows-ehome-samplemedia, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160489: 2014-03-16 12:42:31, Info                  CSI    000004bb [SR] Cannot repair member file [l:22{11}]"Kalimba.mp3" of Microsoft-Windows-MusicSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160490: 2014-03-16 12:42:31, Info                  CSI    000004bc [SR] Cannot repair member file [l:22{11}]"desktop.ini" of Microsoft-Windows-MusicSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160491: 2014-03-16 12:42:31, Info                  CSI    000004bd [SR] Cannot repair member file [l:58{29}]"Maid with the Flaxen Hair.mp3" of Microsoft-Windows-MusicSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160492: 2014-03-16 12:42:31, Info                  CSI    000004be [SR] Cannot repair member file [l:28{14}]"Sleep Away.mp3" of Microsoft-Windows-MusicSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160493: 2014-03-16 12:42:31, Info                  CSI    000004bf [SR] Cannot repair member file [l:18{9}]"Koala.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160494: 2014-03-16 12:42:31, Info                  CSI    000004c0 [SR] Cannot repair member file [l:26{13}]"Jellyfish.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160495: 2014-03-16 12:42:31, Info                  CSI    000004c1 [SR] Cannot repair member file [l:26{13}]"SampleRes.dll" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160496: 2014-03-16 12:42:31, Info                  CSI    000004c2 [SR] Cannot repair member file [l:22{11}]"desktop.ini" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160497: 2014-03-16 12:42:31, Info                  CSI    000004c3 [SR] Cannot repair member file [l:20{10}]"Desert.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160498: 2014-03-16 12:42:31, Info                  CSI    000004c4 [SR] Cannot repair member file [l:28{14}]"Lighthouse.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160499: 2014-03-16 12:42:31, Info                  CSI    000004c5 [SR] Cannot repair member file [l:20{10}]"Tulips.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160500: 2014-03-16 12:42:31, Info                  CSI    000004c6 [SR] Cannot repair member file [l:34{17}]"Chrysanthemum.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160501: 2014-03-16 12:42:31, Info                  CSI    000004c7 [SR] Cannot repair member file [l:28{14}]"Hydrangeas.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160502: 2014-03-16 12:42:31, Info                  CSI    000004c8 [SR] Cannot repair member file [l:24{12}]"Penguins.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160503: 2014-03-16 12:42:31, Info                  CSI    000004c9 [SR] Cannot repair member file [l:22{11}]"desktop.ini" of Microsoft-Windows-VideoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160504: 2014-03-16 12:42:31, Info                  CSI    000004ca [SR] Cannot repair member file [l:24{12}]"Wildlife.wmv" of Microsoft-Windows-VideoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160505: 2014-03-16 12:42:31, Info                  CSI    000004cb [SR] Cannot repair member file [l:58{29}]"Clip_1080_5sec_VC1_15mbps.wmv" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160506: 2014-03-16 12:42:31, Info                  CSI    000004cc [SR] Cannot repair member file [l:56{28}]"Clip_480_5sec_6mbps_h264.mp4" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160507: 2014-03-16 12:42:31, Info                  CSI    000004cd [SR] Cannot repair member file [l:20{10}]"winsat.wmv" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160508: 2014-03-16 12:42:31, Info                  CSI    000004ce [SR] Cannot repair member file [l:68{34}]"Clip_1080_5sec_MPEG2_HD_15mbps.mpg" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160509: 2014-03-16 12:42:31, Info                  CSI    000004cf [SR] Cannot repair member file [l:60{30}]"Clip_1080_5sec_10mbps_h264.mp4" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160510: 2014-03-16 12:42:31, Info                  CSI    000004d0 [SR] Cannot repair member file [l:32{16}]"winsatencode.wmv" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160511: 2014-03-16 12:42:31, Info                  CSI    000004d1 [SR] Cannot repair member file [l:56{28}]"Clip_480i_5sec_6mbps_new.mpg" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160512: 2014-03-16 12:42:31, Info                  CSI    000004d2 [SR] Cannot repair member file [l:56{28}]"Clip_480p_5sec_6mbps_new.mpg" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 160515: 2014-03-16 12:42:31, Info                  CSI    000004d4 [SR] Cannot repair member file [l:14{7}]"fde.dll" of Microsoft-Windows-fde, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 160518: 2014-03-16 12:42:31, Info                  CSI    000004d6 [SR] Cannot repair member file [l:22{11}]"fdeploy.dll" of Microsoft-Windows-fdeploy, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 160521: 2014-03-16 12:42:31, Info                  CSI    000004d8 [SR] Cannot repair member file [l:20{10}]"gptext.dll" of Microsoft-Windows-GroupPolicy-Gptext, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

These errors are typical of using one of the Wise family of snake-oil products to 'optimise' the system.

I'll work on the file errors first, then we'll have to see what we can do about the registry errors.

 

[NoelDP]

please start with this...


I've uploaded a file - media64.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\media64
hit the enter key - if you get a 'Not Found' error try
DIR D:\media64
or
DIR E:\media64



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\media64 <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply

 

[NoelDP]

...and then do this (if you haven't completed the first yet, you can do this one at the same time)


I've uploaded a file - sp1aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\sp1aa
hit the enter key - if you get a 'Not Found' error try
DIR D:\sp1aa
or
DIR E:\sp1aa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\sp1aa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply

 

[spencer1]

CBS log after media64:

 

[spencer1]

CBS log file after sp1aa:

 

[NoelDP]

Hmm - there are still two problem files there...

 Line 9168: 2014-03-16 16:45:25, Info                  CSI    00000305 [SR] Repairing 2 components
 Line 9169: 2014-03-16 16:45:25, Info                  CSI    00000306 [SR] Beginning Verify and Repair transaction
 Line 9172: 2014-03-16 16:45:25, Info                  CSI    00000308 [SR] Cannot repair member file [l:14{7}]"fde.dll" of Microsoft-Windows-fde, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 9175: 2014-03-16 16:45:25, Info                  CSI    0000030a [SR] Cannot repair member file [l:20{10}]"gpedit.dll" of Microsoft-Windows-GroupPolicy-Admin-Gpedit, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

I'll post a fix for them later.

 

[NoelDP]

I've uploaded a file - sp1ab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\sp1ab
hit the enter key - if you get a 'Not Found' error try
DIR D:\sp1ab
or
DIR E:\sp1ab



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\sp1ab <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply

 

[spencer1]

Ok.. CBS log file after sp1ab:

 

[NoelDP]

OUCH!
The original errors are back again - and a LOT more!..

 Line 5433: 2014-03-20 00:44:40, Info                  CSI    00000495 [SR] Repairing 235 (0x00000000000000eb) components
 Line 5434: 2014-03-20 00:44:40, Info                  CSI    00000496 [SR] Beginning Verify and Repair transaction

Please run another SFC /SCANNOW and post the new log - it'll make the CBS log a lot easier to read

 

[spencer1]

Here's the latest..