KB3033929 does not install, error 80070490

E

Epaminaidos

New member
Local time
7:48 PM
Messages
11
Hi,

currently, KB3033929 does not install on my machine and fails with error 80070490.

Some days ago, I realized, that KB3004394 had numerous failed installation-attempts. So I started looking into the details.
First I tried SURT and tried solving the issue using the info from the log. Googling from there, I extracted KB3004394 to the servicing-directly as described in numerous sources. This did not really change the log.
So the next thing I tried was cleaning the windows-update-cache by following the instructions here: https://rahuldpatel.wordpress.com/2008/12/02/clearing-windows-update-cache-upon-update-failure/
Basically, this advised me to delete %windir%\SoftwareDistribution after stopping the service "wuauserv".

Well, after I did that, KB3004394 wasn't the problem anymore (it is not even offered as update anymore), but now installing KB3033929 fails.

Do you guys have any idea, what I can do to fix that?

I followed instructions to zip the CBS-folder. Even zipped, it is too large to attach. Please find it here: https://www.dropbox.com/s/t81y6vurmv9hy0a/CBS.zip?dl=0
Since the folder initially contained 3GB of log-files, I deleted everything in there before running SFC and SURT.

Thank you very much for any help!
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64
You have some severe problems in the CheckSUR log...
Code: 
Summary:
Seconds executed: 1960
 Found 102 errors
  CSI Manifest All Zeros Total count: 22
  CBS MUM Corrupt Total count: 10
  CBS Catalog Corrupt Total count: 10
  CBS Watchlist Package Missing Total count: 53
  CBS Watchlist Component Missing Total count: 7
The variety of errors makes me think that there is an underlying cause for them -

I'm unclear what you mean by this statement...
Googling from there, I extracted KB3004394 to the servicing-directly as described in numerous sources.
Click to expand...
it could mean many things - some of which would cause more problems than they solve. Certainly, nothing you did appears to have affected the CheckSUR results, anyhow (probably because the download you got was a different version to the one in the report).

This sort of error-list is bordering on the sort where it would be better to do a repair install than attempt to fix the known errors, because of the possible underlying issues, so I need to know what's been done before making a decision about where to go next.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
I'm unclear what you mean by this statement...
Googling from there, I extracted KB3004394 to the servicing-directly as described in numerous sources.
Click to expand...
Click to expand...
Sorry for being unclear and having a typo in there.
Basically, the hint I found, told me to download KB3004394 extract it to a directory of my choice and then copy several files to a location where SURT is supposed to find them and use them for the repair.
I cannot remember the exact location, but the location had "servicing" in it and was some temp-directory that is definitely not used by windows directly. IMO, there is no way, this action could have damaged anything.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64
NoelDP said:
The variety of errors makes me think that there is an underlying cause for them
Click to expand...
What kind of underlying cause for this are you thinking about?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64
I'll see what I can do with this CheckSUR error-list in the morning...
Code: 
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.22856_de-de_83bc57b7fb444946.manifest
 winsxs\manifests\amd64_microsoft-windows-capi2-instrumentation_31bf3856ad364e35_6.1.7601.18526_none_1bcb2f941cd78221.manifest
 winsxs\manifests\x86_microsoft-windows-capi2-instrumentation_31bf3856ad364e35_6.1.7601.18526_none_bfac9410647a10eb.manifest
 winsxs\manifests\amd64_microsoft-windows-cryptsvc-dll_31bf3856ad364e35_6.1.7601.18526_none_d41cb8b3b175406a.manifest
 winsxs\manifests\amd64_microsoft-windows-capi2-wintrust-reg_31bf3856ad364e35_6.1.7601.22856_none_e782aa3bc3690e73.manifest
 winsxs\manifests\amd64_microsoft-windows-crypt32-dll_31bf3856ad364e35_6.1.7601.18648_none_b97943ccf4882112.manifest
 winsxs\manifests\x86_microsoft-windows-cryptsvc-dll_31bf3856ad364e35_6.1.7601.22856_none_78674e03124dbd1f.manifest
 winsxs\manifests\x86_microsoft-windows-cryptnet-dll_31bf3856ad364e35_6.1.7601.22856_none_1980f5b87354287a.manifest
 winsxs\manifests\amd64_microsoft-windows-capi2-wintrust-reg_31bf3856ad364e35_6.1.7601.18526_none_e7197968aa332088.manifest
 winsxs\manifests\x86_microsoft-windows-cryptsvc-dll_31bf3856ad364e35_6.1.7601.18526_none_77fe1d2ff917cf34.manifest
 winsxs\manifests\amd64_microsoft-windows-cryptnet-dll_31bf3856ad364e35_6.1.7601.22856_none_759f913c2bb199b0.manifest
 winsxs\manifests\amd64_microsoft-windows-capi2-instrumentation_31bf3856ad364e35_6.1.7601.22856_none_1c346067360d700c.manifest
 winsxs\manifests\x86_microsoft-windows-capi2-instrumentation_31bf3856ad364e35_6.1.7601.22856_none_c015c4e37daffed6.manifest
 winsxs\manifests\amd64_microsoft-windows-cryptsvc-dll_31bf3856ad364e35_6.1.7601.22856_none_d485e986caab2e55.manifest
 winsxs\manifests\x86_microsoft-windows-crypt32-dll_31bf3856ad364e35_6.1.7601.22856_none_5dd7767a55523610.manifest
 winsxs\manifests\x86_microsoft-windows-capi2-wintrust-reg_31bf3856ad364e35_6.1.7601.18526_none_8afadde4f1d5af52.manifest
 winsxs\manifests\x86_microsoft-windows-capi2-wintrust-reg_31bf3856ad364e35_6.1.7601.22856_none_8b640eb80b0b9d3d.manifest
 winsxs\manifests\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.22856_de-de_279dbc3442e6d810.manifest
 winsxs\manifests\x86_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.18526_de-de_27348b6129b0ea25.manifest
 winsxs\manifests\x86_microsoft-windows-crypt32-dll_31bf3856ad364e35_6.1.7601.18648_none_5d5aa8493c2aafdc.manifest
 winsxs\manifests\amd64_microsoft-windows-crypt32-dll_31bf3856ad364e35_6.1.7601.22856_none_b9f611fe0dafa746.manifest
 winsxs\manifests\amd64_microsoft-windows-crypt32-dll.resources_31bf3856ad364e35_6.1.7601.18526_de-de_835326e4e20e5b5b.manifest
 servicing\packages\Package_111_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_111_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_112_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_112_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_113_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_113_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_114_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_114_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_40_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_40_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_45_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_45_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_75_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_75_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_81_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_81_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3004394_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3004394_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_111_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_111_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_112_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_112_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_113_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_113_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_114_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_114_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_40_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_40_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_45_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_45_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_75_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_75_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_81_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_81_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB3004394_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB3004394_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - epsaa.zip - to my OneDrive at Noel's OneDrive

Please download and save it.
Right-click on the downloaded file, and select Extract all…

Extract to the default location - which will create a new folder epsaa in the same place.
Open this folder - there should be two folders inside it (Manifests,a nd Packages)

Copy the content of the Packages folder to thefolder

C:\Windows\Temp\CheckSur\Servicing\Packages

Andthe content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Assuming that Cheksur tells us everything is OK, the first thing you need to do after that is UNINSTALL KB3004394 - possibly you may need to do it twice.
Then go to Windows Update, and do a Check for Updates - install the new version of KB3004394 that you'll find there, and reboot.

Then you can install the other updates.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
Assuming that Cheksur tells us everything is OK
Click to expand...
I ran SURT (Windows6.1-KB947821-v34-x64.msu) again as you told me after copying the files to the locations specified. Unfortunately, CheckSUR.log did not tell me that everything is alright now:

Summary:
Seconds executed: 1862
Found 92 errors
Fixed 32 errors
CSI Manifest All Zeros Total count: 22
Fixed: CSI Manifest All Zeros. Total count: 22
CBS MUM Corrupt Total count: 10
Fixed: CBS MUM Corrupt. Total count: 10
CBS Watchlist Package Missing Total count: 53
CBS Watchlist Component Missing Total count: 7
Fixed: CBS Paired File. Total count: 10

Since there are still errors getting reported, I did not do anything else.

What would be the next step? Run it again to get a clean log?

Please find the log-files attached.
 

Attachments

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64
That was the result I expected - it wasn't likely to get much better than that yet ;)
Code: 
Summary:
Seconds executed: 1862
 Found 92 errors
 Fixed 32 errors
  CSI Manifest All Zeros Total count: 22
  Fixed: CSI Manifest All Zeros.  Total count: 22
  CBS MUM Corrupt Total count: 10
  Fixed: CBS MUM Corrupt.  Total count: 10
  CBS Watchlist Package Missing Total count: 53
  CBS Watchlist Component Missing Total count: 7
  Fixed: CBS Paired File.  Total count: 10

Windows Update may still work now - and it's worth trying as it may install affected updates which can cure the remaining errors.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
Windows Update may still work now - and it's worth trying as it may install affected updates which can cure the remaining errors.
Click to expand...
Ok, I gave it a shot.
I could not uninstall KB3004394 first, because it is not installed on the machine. It is also not offered as update currently.
But I tried KB3033929 again: It failed again with error 80070490.

I also tried the remaining updates that were offered:
KB3065987, KB2952664 and KB3035583 went through just fine.
KB3040272 failed with error 80070490 as well.

I'll run SURT again and post the logs tomorrow.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64
SURT is finished, the logs are attached.

FYI: There is a new file "CbsPersist_20150712211708.cab" in "C:\Windows\Logs\CBS".
 

Attachments

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64
OK - I'll work on reducing the number of Package errors next. (Hopefully tonight)

Back later.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hi,

did you already have the time to look into it? Is it hopeless?

Thank you!
Andreas
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64
Sorry about that - real life got in the way :(
I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
Sorry about that - real life got in the way :(
Click to expand...
Oh, that damn real life :-)
I need to have a look at your COMPONENTS registry hive
Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
Click to expand...
I could not copy it from a live-system, since the file was in use. So I booted to Ubuntu (Live-USB) and created the copy there:
https://www.dropbox.com/s/rkekad1gx4c6x2p/COMPONENTS.zip?dl=0

Thank you very much for your help so far!
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64
Next time just reboot to Safe Mode, where that registry hive isn't loaded - then it'll copy fine ;)

I got chicken on this - so I've called for assistance from someone better-versed in Watchlist errors than me (I don't get enough practice to be confident, with this number of problems!)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hi Epaminaidos,

Noel asked me to take a look at this for you, so here I am :) I need a little more information before we can continue though:

Export registry as hive

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type regedit
  2. When you see regedit on the list, right-click on it and select Run as administrator
  3. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

  4. Once selected, click File > Export....
  5. Change the Save as type: to Registry Hive Files (*.*)
  6. Name this file CBS (with no file extension) and save it to your Desktop.

Zip up this file and attach it to your next post please.

Tom
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Build #1
OS
Windows 8.1 Pro x64
CPU
Intel i7 3770K @4.5GHz
Motherboard
ASUS P8Z77-V PRO
Memory
Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
Graphics Card(s)
Gigabyte Radeon HD 7850 (2GB GDDR5)
Sound Card
Integrated on motherboard
Monitor(s) Displays
23" LG LCD/LED IPS
Screen Resolution
1920*1080
Hard Drives
Samsung EVO 128GB SSD
Seagate Barracuda 2GB 7200rpm
2x Seagate FreeAgent [500gb]
PSU
Corsair TX650W V2 (80+ Bronze)
Case
NZXT Phantom 410 White
Cooling
Corsair H100 Water Cooler
Keyboard
Microsoft Desktop 2000 Wireless Keyboard
Mouse
Microsoft Desktop 2000 Wireless Mouse
Internet Speed
95 Mb/s Download 70 Mb/s Upload
Antivirus
MSE + MBAM Pro
Browser
Firefox
(Thanks, Tom!)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
tom982 said:
Zip up this file and attach it to your next post please.
Click to expand...
Please excuse me for not answering any sooner. I was on a two-week-vacation and returned on sunday. Even though I do really appreciate the help here, cancelling it seemed a bit too much :-)

I did the steps you asked for. Please find the file attached.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64
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