KB3177467 Servicing stack update for Windows 7 SP1 - Oct. 9

[townsbg]

I've never heard of a third party program downloading an OS update.

 

[Painter]

Update KB3177467 is a prerequisite for the Security-Only Update too. Windows update sent it to me even though I have the older version installed. The second is categorized as a security update, the first was not. After the install of the updated one, a DISM command will show KB3177467 twice in windows update with the same KB number. Each have a different version number. Usually the newer version just installs over the older one, but not with this update. I can not see that it is a good thing to have two KBs in windows update with the same KB number.

I suppose Microsoft will clean it up later. Housekeeping in November, maybe.

 

[Paul Black]

Hi Painter,

A DISM command will show KB3177467 twice in windows update with the same KB number. Each have a different version number. Usually the newer version just installs over the older one, but not with this update. I can not see that it is a good thing to have two KBs in windows update with the same KB number.

I suppose Microsoft will clean it up later. Housekeeping in November, maybe.

You could always uninstall the first one using the wusa tool from an elevated command prompt. You will just have to remember to include the full path so as to make sure you uninstall v1 instead of v2!

 

[Brds7t7]

As far as I'm aware, I've not had a single Windows update install automatically since I started using Windows. I have had a WU update install with a 3rd party programme.
Not sure which one though, it was a few years ago and I have a ridiculously long list of programmes I've used over the years. But it has happened before.

I actually had an issue with a programme refusing to run when the C++ runtime update (KB2999226) was uninstalled, so I had to reinstall it.

 

[Painter]

Hi Painter,



You could always uninstall the first one using the wusa tool from an elevated command prompt. You will just have to remember to include the full path so as to make sure you uninstall v1 instead of v2!

It says that the 2016 patch KB3177467 can not be uninstalled.

 

[townsbg]

Ok this popped up today.

 

[BlueGuy]

I already have KB3177467 in my history, so I hid it and did the security only, plus MSRT and rollup for net framework.

Sumatra and PDF X-Change, editor and viewer are my go-to now. Trying to get rid of Adobe
off my system but the nag to update Flash shows up from time to time, despite that most have migrated to HTML5.

 

[skor]

This update is not installing correctly for me. Whether I do it manually or the computer tries to do the update itself, it fails.

How do I fix this?

 

[Brds7t7]

This update is not installing correctly for me. Whether I do it manually or the computer tries to do the update itself, it fails.

How do I fix this?

Need a little more info. Any specific error codes popping up, or is the update just stalling?

Try this first:

Make sure you're downloading v2, which is the 2018-10 Update for Windows 7 (KB3177467) from here:
Microsoft Update Catalog

Disconnect your internet connection.

Open Windows Update, click 'Change settings' and change it to 'Never check for updates'. Click 'OK' and exit out of Control Panel.

Open the start menu and type services.msc in the search bar.

Scroll down to the Windows Update service -> right click -> select Properties. Change startup type to 'Manual' and then stop the service. Click 'OK'.

Reboot the PC.

Try manually installing the update again.

Reboot the PC again once installed.

Go back into Services and change Windows Update service back to 'Automatic (Delayed Start)' and then restart the service. Click 'OK' and exit out of Services.

Reconnect your internet.

Open Windows Update and select 'Check for updates but let me choose'. Click 'OK'.

 

[skor]

Need a little more info. Any specific error codes popping up, or is the update just stalling?

I tried what you said and the update has now failed manually...twice. When I updated after disconnecting from the net, it said the update was successful. But after rebooting, under Win Updates, all it says is "Failed" under the Status column.

What do you suggest now?

 

[Brds7t7]

Does it keep reappearing in Windows update again after failing?

Try deleting the Windows Update cache. Firstly, stop then disable the Windows Update service following instructions in my earlier post. Be sure to disable it this time instead of setting to manual.

Then navigate to the folder:
C:\Windows\SoftwareDistribution\
And delete all the files inside the 'Download' folder (not the
actual folder itself though).

Reboot the PC and set the WU service back to 'Automatic (Delayed Start) and run WU again. See if that works?

 

[skor]

Does it keep reappearing in Windows update again after failing?

Try deleting the Windows Update cache. Firstly, stop then disable the Windows Update service following instructions in my earlier post. Be sure to disable it this time instead of setting to manual.

Then navigate to the folder:
C:\Windows\SoftwareDistribution\
And delete all the files inside the 'Download' folder (not the
actual folder itself though).

Reboot the PC and set the WU service back to 'Automatic (Delayed Start) and run WU again. See if that works?

Am I supposed to also delete the folders inside the WindowsDistribution folder?

The other problem is, when it gets to reportingevents.log it says the file is open in application experience and can't be deleted until I close the app. Same thing for the event cache folder.

 

[Brds7t7]

Am I supposed to also delete the folders inside the WindowsDistribution folder?

The other problem is, when it gets to reportingevents.log it says the file is open in application experience and can't be deleted until I close the app. Same thing for the event cache folder.

You shouldn't be deleting other folders, only the contents of the Download folder.
Windows Update Issues – Clearing the Windows Update Cache – Azure Compute

I wouldn't advise deleting all the other folders, it could cause more issues.
You could also try Brink's tutorial to reset Windows update, as this can solve some update issues.

Windows Update - Reset

Be aware though, this will remove all entries in the Windows Update History. I personally don't really use it though, as I just check the "Installed Updates" link in Control Panel to see what is installed.

I'd also advise creating a system image/backup before doing any of these steps.