I have a problem installing the kb4474419 update on a Windows 7 computer.I tried almost everything I found on the internet but without success.
I used SFCfix and System File Checker now does not give more errors but the problem remain. Then I tried with Tweaking.com, I use all possible repairs, but the update still does not want to be installed.
Windows update readiness tool windows 7 run without any errors
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2021-03-26 21:24
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 275
No errors detected
I saw the following error into the setupapi.dev.log. I think the problem is related to USB but I don't know exactly how.
>>> [Install Driver Updates]
>>> Section start 2021/03/26 22:03:01.407
cmd: C:\Windows\servicing\TrustedInstaller.exe
sto: Driver Update Context:
sto: Image State = Specialized
sto: Image Architecture = amd64
sto: Transaction = CbsDriversAndPrimitives
sto: Driver Updates = 1
inf: Opened INF: 'C:\Windows\System32\DriverStore\FileRepository\cpu.inf_amd64_neutral_f7d27831f1ab9185\cpu.inf' ([strings])
sto: Publishing all driver updates.
sto: {Publish Driver Package: C:\Windows\System32\DriverStore\FileRepository\cpu.inf_amd64_neutral_f7d27831f1ab9185\cpu.inf} 22:03:01.407
sto: Publishing driver package:
sto: Driver Store = C:\Windows\System32\DriverStore (Online | 6.1.7601)
sto: Driver Package = C:\Windows\System32\DriverStore\FileRepository\cpu.inf_amd64_neutral_f7d27831f1ab9185\cpu.inf
sto: Flags = 0x00000000
!!! idb: Failed to update active driver store entry, Error = 0x00000005
!!! idb: Failed to publish 'cpu.inf', Error = 0x00000005
!!! idb: Error 5: Access is denied.
!!! sto: Failed to publish 'C:\Windows\System32\DriverStore\FileRepository\cpu.inf_amd64_neutral_f7d27831f1ab9185\cpu.inf'. Error = 0x00000005
!!! sto: Failed to publish driver package. Time = 0 ms, Error = 0x00000005
sto: {Publish Driver Package: exit(0x00000005)} 22:03:01.407
!!! sto: Failed to publish all driver updates. Error = 0x00000005
<<< Section end 2021/03/26 22:03:01.423
<<< [Exit status: FAILURE(0x00000005)]
I'm really going crazy, the machine is only available with the remote desktop and I can't run a clean boot.
I used SFCfix and System File Checker now does not give more errors but the problem remain. Then I tried with Tweaking.com, I use all possible repairs, but the update still does not want to be installed.
Windows update readiness tool windows 7 run without any errors
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2021-03-26 21:24
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 275
No errors detected
I saw the following error into the setupapi.dev.log. I think the problem is related to USB but I don't know exactly how.
>>> [Install Driver Updates]
>>> Section start 2021/03/26 22:03:01.407
cmd: C:\Windows\servicing\TrustedInstaller.exe
sto: Driver Update Context:
sto: Image State = Specialized
sto: Image Architecture = amd64
sto: Transaction = CbsDriversAndPrimitives
sto: Driver Updates = 1
inf: Opened INF: 'C:\Windows\System32\DriverStore\FileRepository\cpu.inf_amd64_neutral_f7d27831f1ab9185\cpu.inf' ([strings])
sto: Publishing all driver updates.
sto: {Publish Driver Package: C:\Windows\System32\DriverStore\FileRepository\cpu.inf_amd64_neutral_f7d27831f1ab9185\cpu.inf} 22:03:01.407
sto: Publishing driver package:
sto: Driver Store = C:\Windows\System32\DriverStore (Online | 6.1.7601)
sto: Driver Package = C:\Windows\System32\DriverStore\FileRepository\cpu.inf_amd64_neutral_f7d27831f1ab9185\cpu.inf
sto: Flags = 0x00000000
!!! idb: Failed to update active driver store entry, Error = 0x00000005
!!! idb: Failed to publish 'cpu.inf', Error = 0x00000005
!!! idb: Error 5: Access is denied.
!!! sto: Failed to publish 'C:\Windows\System32\DriverStore\FileRepository\cpu.inf_amd64_neutral_f7d27831f1ab9185\cpu.inf'. Error = 0x00000005
!!! sto: Failed to publish driver package. Time = 0 ms, Error = 0x00000005
sto: {Publish Driver Package: exit(0x00000005)} 22:03:01.407
!!! sto: Failed to publish all driver updates. Error = 0x00000005
<<< Section end 2021/03/26 22:03:01.423
<<< [Exit status: FAILURE(0x00000005)]
I'm really going crazy, the machine is only available with the remote desktop and I can't run a clean boot.
Attachments
My Computer
- Computer type
- PC/Desktop
- OS
- Windows 7 sp1 x64