Keep getting BSOD

KieronPearce · Feb 26, 2011

I have retail windows 7 64bit installed, i built the PC myself about 6 months ago

every now and then i get the BSOD, normally while im using Chrome and itunes

see attached below

thanks

usasma · Feb 27, 2011

Possible issues noticed in MSINFO32:
ATI Catalyst Control Center - Please uninstall this. If needed, install the latest version from the ATI website after we're done troubleshooting
Gigabyte Easy Saver - Please uninstall this. If needed, install the latest available Win7 compatible version from the Gigabyte website after we're finished troubleshooting
NEC USB 3.0 controller - Please disable this. The drivers are older and have had issues in the past. Re-enable it once we're finished troubleshooting
Registry programs - please don't use them as they can cause issues with your registry. If you'd like more reading on it, please post back and I'll look up the links.

400 watt PSU is awfully small for most systems. If you don't connect anything extra you might be alright - but I'd suggest a good 600 watt as a minimum. If the PSU isn't putting out the full 400 watts, then there might be BSOD issues caused by it.

Only ran the latest 12 memory dumps. I left 4 out because they seemed to be older and not part of the current pattern.
12 memory dumps over a 3+ month period
5 different BSOD error codes
5 different causes blamed.
This is the start of a pattern that could indicate hardware problems.

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Scanners (read the details at the link)

OLDER DRIVERS PRESENT IN THE DUMP FILES
- Please update these drivers from the device manufacturer's website - or uninstall/remove them from your system. Reference links included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Windows Update exceptions may be noted below for Windows drivers:

Code:
Code:

[font=lucida console] jraid.sys Wed Jan 27 03:58:17 2010 (4B600029) amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB) kl1.sys Wed Jun 09 09:34:19 2010 (4C0F985B) kl2.sys Wed Jun 09 09:24:47 2010 (4C0F961F) klif.sys Fri Aug 06 13:14:46 2010 (4C5C4306) AppleCharger.sys Tue Apr 06 04:21:27 2010 (4BBAEF07) klim6.sys Thu Apr 22 11:07:24 2010 (4BD0662C) nusb3xhc.sys Fri Nov 20 05:16:01 2009 (4B066C61) atikmpag.sys Tue Oct 26 22:14:23 2010 (4CC78AFF) Rt64win7.sys Thu Mar 04 08:42:52 2010 (4B8FB8DC) GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0) atikmdag.sys Tue Oct 26 22:29:53 2010 (4CC78EA1) nusb3hub.sys Fri Nov 20 05:15:57 2009 (4B066C5D) RTKVHD64.sys Wed Mar 17 04:49:15 2010 (4BA0978B) klmouflt.sys Mon Nov 02 11:26:06 2009 (4AEF081E) gdrv.sys Thu Mar 12 23:22:29 2009 (49B9D175) atikmpag.sys Tue Sep 28 21:14:49 2010 (4CA29309) atikmdag.sys Tue Sep 28 21:41:26 2010 (4CA29946) [/font]

http://www.carrona.org/dvrref.html#jraid.sys
http://www.carrona.org/dvrref.html#amdxata.sys
http://www.carrona.org/dvrref.html#kl1.sys
http://www.carrona.org/dvrref.html#kl2.sys
http://www.carrona.org/dvrref.html#klif.sys
http://www.carrona.org/dvrref.html#AppleCharger.sys
http://www.carrona.org/dvrref.html#klim6.sys
http://www.carrona.org/dvrref.html#nusb3xhc.sys
http://www.carrona.org/dvrref.html#atikmpag.sys
http://www.carrona.org/dvrref.html#Rt64win7.sys
http://www.carrona.org/dvrref.html#GEARAspiWDM.sys
http://www.carrona.org/dvrref.html#atikmdag.sys
http://www.carrona.org/dvrref.html#nusb3hub.sys
http://www.carrona.org/dvrref.html#RTKVHD64.sys
http://www.carrona.org/dvrref.html#klmouflt.sys
http://www.carrona.org/dvrref.html#gdrv.sys
http://www.carrona.org/dvrref.html#atikmpag.sys
http://www.carrona.org/dvrref.html#atikmdag.sys

BSOD BUGCHECK SUMMARY

Code:

[font=lucida console]
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Fri Feb 25 11:57:11.305 2011 (UTC - 5:00)
System Uptime: 0 days 0:46:18.006
Probably caused by : memory_corruption ( nt!MiUnlinkPageFromLockedList+6a8 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  iTunes.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!MiUnlinkPageFromLockedList+6a8
Bugcheck code 0000000A
Arguments fffffa7f`ff3fffd8 00000000`00000002 00000000`00000001 fffff800`030a6cd8
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-880GA-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Feb 16 17:13:06.194 2011 (UTC - 5:00)
System Uptime: 0 days 0:33:53.895
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1
PROCESS_NAME:  essvr.exe
FAILURE_BUCKET_ID:  X64_0x1_SysCallNum_5d_nt!KiSystemServiceExit+245
Bugcheck code 00000001
Arguments 00000000`76fbfcba 00000000`00000000 00000000`0000fffe fffff880`07033ca0
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-880GA-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Feb  7 15:39:52.472 2011 (UTC - 5:00)
System Uptime: 0 days 0:11:37.799
Probably caused by : cng.sys ( cng!GatherRandomKey+22c )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_cng!GatherRandomKey+22c
Bugcheck code 0000000A
Arguments ffffffff`fffffd20 00000000`00000002 00000000`00000000 fffff800`030a0dba
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-880GA-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Jan 22 11:30:58.375 2011 (UTC - 5:00)
System Uptime: 0 days 0:10:47.702
Probably caused by : ntkrnlmp.exe ( nt!ObLogSecurityDescriptor+c2 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  BCU.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ObLogSecurityDescriptor+c2
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`033814bd fffff880`08f5ed00 00000000`00000000
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-880GA-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Jan 22 11:19:41.482 2011 (UTC - 5:00)
System Uptime: 0 days 3:49:09.184
BugCheck D1, {fffffa8012fd6d90, 2, 1, fffff880048cff60}
Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_Core_DecIoRequestCount+38 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_USBPORT!USBPORT_Core_DecIoRequestCount+38
Bugcheck code 000000D1
Arguments fffffa80`12fd6d90 00000000`00000002 00000000`00000001 fffff880`048cff60
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-880GA-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Dec 16 16:53:11.297 2010 (UTC - 5:00)
System Uptime: 0 days 2:58:19.623
Probably caused by : ntkrnlmp.exe ( nt!KeQueryValuesProcess+a0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  WmiPrvSE.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!KeQueryValuesProcess+a0
Bugcheck code 0000000A
Arguments 00000017`fffffd42 00000000`00000002 00000000`00000000 fffff800`0308fdba
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-880GA-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Dec  6 11:14:44.299 2010 (UTC - 5:00)
System Uptime: 0 days 0:05:30.000
Probably caused by : cng.sys ( cng!GatherRandomKey+22c )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_cng!GatherRandomKey+22c
Bugcheck code 0000000A
Arguments ffffffff`fffffd20 00000000`00000002 00000000`00000000 fffff800`0304cdba
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-880GA-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Nov 30 06:40:56.885 2010 (UTC - 5:00)
System Uptime: 0 days 2:42:37.586
Probably caused by : ntkrnlmp.exe ( nt!ExfReleaseRundownProtection+7 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_nt!ExfReleaseRundownProtection+7
Bugcheck code 00000050
Arguments ffffffff`ffe00007 00000000`00000000 fffff800`030ab203 00000000`00000000
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-880GA-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Nov 24 16:25:00.947 2010 (UTC - 5:00)
System Uptime: 0 days 4:09:22.648
Probably caused by : cng.sys ( cng!GatherRandomKey+22c )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_cng!GatherRandomKey+22c
Bugcheck code 0000000A
Arguments ffffffff`fffffd1f 00000000`00000002 00000000`00000000 fffff800`03092dba
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-880GA-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Nov 22 09:36:12.180 2010 (UTC - 5:00)
System Uptime: 0 days 2:36:31.491
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4a83 )
BUGCHECK_STR:  0x1a_41284
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  iTunes.exe
FAILURE_BUCKET_ID:  X64_0x1a_41284_nt!_??_::FNODOBFM::_string_+4a83
Bugcheck code 0000001A
Arguments 00000000`00041284 00000000`7d2eb001 00000000`0000c594 fffff700`01080000
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-880GA-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Nov 22 04:49:01.061 2010 (UTC - 5:00)
System Uptime: 0 days 0:50:39.762
Probably caused by : ntkrnlmp.exe ( nt!KiInsertTimerTable+1cc )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  Ribbons.scr
FAILURE_BUCKET_ID:  X64_0xA_nt!KiInsertTimerTable+1cc
Bugcheck code 0000000A
Arguments ffffffff`fffffff8 00000000`00000002 00000000`00000000 fffff800`030891dc
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-880GA-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Nov 22 03:57:50.288 2010 (UTC - 5:00)
System Uptime: 0 days 0:49:23.005
Probably caused by : ntkrnlmp.exe ( nt!KiTryUnwaitThread+28 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  services.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!KiTryUnwaitThread+28
Bugcheck code 0000000A
Arguments 00000000`00000040 00000000`00000002 00000000`00000001 fffff800`030c7cd8
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-880GA-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

Keep getting BSOD

KieronPearce

New member

My Computer

usasma

Mr. Cranky Pants

My Computer