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* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff960000eb61a, fffff8800aac8080, 0}
Probably caused by : hardware ( win32k!NtUserDispatchMessage+6a )
Followup: MachineOwner
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0: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
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SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960000eb61a, Address of the instruction which caused the bugcheck
Arg3: fffff8800aac8080, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
win32k!NtUserDispatchMessage+6a
fffff960`000eb61a 0233 add dh,byte ptr [rbx]
CONTEXT: fffff8800aac8080 -- (.cxr 0xfffff8800aac8080)
rax=0000000000000001 rbx=0000000000000001 rcx=fffff8800aac8a20
rdx=fffff900c062ae80 rsi=0000000000000000 rdi=0000000000000020
rip=fffff960000eb61a rsp=fffff8800aac8a60 rbp=fffff8800aac8b60
r8=fffff80000b96080 r9=fffff8800aac8c70 r10=fffff8800aac8720
r11=fffff8800aac8a40 r12=0000000074d31aa0 r13=00000000001efd20
r14=00000000001ee900 r15=0000000074d22450
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286
win32k!NtUserDispatchMessage+0x6a:
fffff960`000eb61a 0233 add dh,byte ptr [rbx] ds:002b:00000000`00000001=??
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: firefox.exe
CURRENT_IRQL: 0
MISALIGNED_IP:
win32k!NtUserDispatchMessage+6a
fffff960`000eb61a 0233 add dh,byte ptr [rbx]
LAST_CONTROL_TRANSFER: from fffff80002c7ae13 to fffff960000eb61a
STACK_TEXT:
fffff880`0aac8a60 fffff800`02c7ae13 : 00000000`00000000 fffff880`0aac8b60 00000000`000001e0 00000000`74d31aa0 : win32k!NtUserDispatchMessage+0x6a
fffff880`0aac8ae0 00000000`74d7013a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`001edf18 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74d7013a
FOLLOWUP_IP:
win32k!NtUserDispatchMessage+6a
fffff960`000eb61a 0233 add dh,byte ptr [rbx]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: win32k!NtUserDispatchMessage+6a
FOLLOWUP_NAME: MachineOwner
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: .cxr 0xfffff8800aac8080 ; kb
MODULE_NAME: hardware
FAILURE_BUCKET_ID: X64_IP_MISALIGNED
BUCKET_ID: X64_IP_MISALIGNED
Followup: MachineOwner
---------