Keyboard Keys Mixed up

jasonb36

New member
Local time
5:27 AM
Messages
5
All of a sudden the built in keyboard for my HP laptop has started doing strange things.

some of the keys have become mixed up.

Space bar - creates full stops
backspace - has become F11
UP arrow - is now the letter 'o'
Down error - is now the number '9'
Enter - is now the letter 'L'
letter 'L' - is now the enter button
Num lock - has become F10

I've checked all the regional settings and stuff, re installed all the drivers and even manually trying to re map the keys with no luck.

I've booted a Windows 7 virtual machine and had the same problem. Also has the same problem running Linux on a live disk. Plugging in an external USB keyboard works no problem and so does the on-screen keyboard.

So I'm pretty sure its a faulty keyboard but I thought I would ask in case I missed anything before I sent it back for repairs.

Any advice would be useful

Thanks!
 

My Computer

Computer Manufacturer/Model Number
HP - HDX16 1310EA
OS
Windows 7 Ultimate 64 Bit Edition
CPU
Intel C2Duo 2.00Ghz
Motherboard
-
Memory
4Gb DDR2
Graphics Card(s)
Nvidia HD
Sound Card
-
Monitor(s) Displays
HP 16" 1080p
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3 - External
320GB Interlan
Going by what you've already done I agree with the faulty keyboard, is it still under warranty ?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire XC-704 x64 bit/ Asus K55A Notebook PC/HP Envy x360 Convertible 15-bq0xx
OS
Windows 10 64bit/Windows 10 64bit/Windows 10 64bit
CPU
Intel Pentium J3710 @ 60GHz/Intel B820,1.7GHz/AMD A9 Radeon
Motherboard
Acer Aspire XC-704 (SOCKET 0)/Asus/HP 8312 (Socket FP4)
Memory
8.00GB DDR3 @ 1599MHz/8GB 2 x 4GB DDR3/8.00GB Dual-Channel
Graphics Card(s)
Intel HD Graphics/Intel/512MB ATI AMD Radeon R5 Graphics (HP
Sound Card
Realtek High Definition Audio/Onboard/AMD High Definition Au
Monitor(s) Displays
Acer LCD K222HQL /Asus 15.6/Generic PnP Monitor (1920x1080@6
Screen Resolution
1920x1080@59Hz/1366 x 768/1920x1080@60Hz
Hard Drives
1863GBWesternn Digital WDC/Asus/119GB SanDisk SD8SN8U-128G-1006 (SSD)
931GB Hitachi HGST HTS721010A9E630 (SATA)
Keyboard
Microsoft Natural Ergonomic Keyboard 4000 (UK)/Inbuilt/Inbui
Mouse
Microsoft Optical Wheel Mouse/Same plus Touchpad/Same + Pad
Internet Speed
Infinity 2 up to 76 Mbps
Antivirus
MSE/MSE/MSE and all 3 have MalwareBytes Premium
Browser
Edge, Firefox/Edge, Firefox/Edge, Firefox, Chrome
Other Info
Seagate Expansion 500GB External Desktop Drive
Seagate Expansion Portable Drives 500GB and 1TB
Epson XP-332 Wireless Printer
luckily it is. otherwise that could have been a pricey repair!
 

My Computer

Computer Manufacturer/Model Number
HP - HDX16 1310EA
OS
Windows 7 Ultimate 64 Bit Edition
CPU
Intel C2Duo 2.00Ghz
Motherboard
-
Memory
4Gb DDR2
Graphics Card(s)
Nvidia HD
Sound Card
-
Monitor(s) Displays
HP 16" 1080p
Screen Resolution
1920 x 1080
Hard Drives
1TB Samsung Spinpoint F3 - External
320GB Interlan
Good luck with the repair, or they may even give you a replacement machine, please let us know how you get on.:)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire XC-704 x64 bit/ Asus K55A Notebook PC/HP Envy x360 Convertible 15-bq0xx
OS
Windows 10 64bit/Windows 10 64bit/Windows 10 64bit
CPU
Intel Pentium J3710 @ 60GHz/Intel B820,1.7GHz/AMD A9 Radeon
Motherboard
Acer Aspire XC-704 (SOCKET 0)/Asus/HP 8312 (Socket FP4)
Memory
8.00GB DDR3 @ 1599MHz/8GB 2 x 4GB DDR3/8.00GB Dual-Channel
Graphics Card(s)
Intel HD Graphics/Intel/512MB ATI AMD Radeon R5 Graphics (HP
Sound Card
Realtek High Definition Audio/Onboard/AMD High Definition Au
Monitor(s) Displays
Acer LCD K222HQL /Asus 15.6/Generic PnP Monitor (1920x1080@6
Screen Resolution
1920x1080@59Hz/1366 x 768/1920x1080@60Hz
Hard Drives
1863GBWesternn Digital WDC/Asus/119GB SanDisk SD8SN8U-128G-1006 (SSD)
931GB Hitachi HGST HTS721010A9E630 (SATA)
Keyboard
Microsoft Natural Ergonomic Keyboard 4000 (UK)/Inbuilt/Inbui
Mouse
Microsoft Optical Wheel Mouse/Same plus Touchpad/Same + Pad
Internet Speed
Infinity 2 up to 76 Mbps
Antivirus
MSE/MSE/MSE and all 3 have MalwareBytes Premium
Browser
Edge, Firefox/Edge, Firefox/Edge, Firefox, Chrome
Other Info
Seagate Expansion 500GB External Desktop Drive
Seagate Expansion Portable Drives 500GB and 1TB
Epson XP-332 Wireless Printer
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