keyboard not working on windows help and support popping

gdinesh2002

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Please assist on how to overcome with the issue of auto pop up of window's help and support. The moment this pop up appears key pads works as shortcut keys rather normal. E.g. if I type "r" run command happens and run Window opens. Similarly on pressing "L" key window's gets locked. And this pop up occurs in every 1 to 2 mins.

I enabled to Never check for updates but still same issue..

Please suggest.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
Hello gdinesh, and welcome to Seven Forums.

It sounds like you may have Sticky Keys turned on. Turn it off to see if that may be the issue. :)

Sticky Keys
 

My Computer My Computer

At a glance

64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Hello gdinesh, and welcome to Seven Forums.

It sounds like you may have Sticky Keys turned on. Turn it off to see if that may be the issue. :)

Sticky Keys



Hi Brink. Thank you for your reply. I checked sticky keys are unchecked also I unchecked 5 times shift pressing enables stickey key option. Issue is still there.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
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