Keyboards stopped functioning

WinRonin

New member
Local time
2:28 AM
Messages
6
Hello all,

One day keyboards stopped functioning and it hasn't worked since. The problem is on a home built desktop computer and any and all types of keyboards. I've sat on this problem for a while since I also have a laptop and have used that for activities that require extensive typing and I can still use the onscreen keyboard to use the desktop. I wish I'd done a system restore when the problem was still fresh but I didn't think of that immediately, and it's been several months now since it started.

Keyboards work fine in BIOS, but not in safe mode. All attempts at updating or reinstalling drivers have not resolved the issues.

My last resort will be to reinstall Windows but I want to find an alternative fix before going there.

Using Home Edition 64 bit...
 

My Computer

OS
Windows 7 Home Edition 64 bit
Is there any more information I could provide which might give someone an idea how this can be resolved?
 

My Computer

OS
Windows 7 Home Edition 64 bit
Are all keyboards USB or ps2? I had an issue once that I had to use a ps2 keyboard to boot the system, and then connect a usb keyboard while Windows was working. Once Windows installed or saw the USB keyboard, I could then reboot with only the USB and all would work normally. It might work for you too...
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
windows 7 ultimate x64
CPU
AMD Phenom II x6 1090T
Motherboard
Gigabyte GA-MA770T
Memory
12gb
Graphics Card(s)
Radeon HD 4770
Sound Card
Onboard MB
Monitor(s) Displays
27" Asus LCD
Screen Resolution
Huge
Hard Drives
WD 1TB STA 3.0
PSU
Cooler MastereXtreme Power RS550
Case
Unknown
Cooling
Arctic Cooling Freezer Pro
Keyboard
Standard PS2
Mouse
USB Optical Mouse
Are all keyboards USB or ps2? I had an issue once that I had to use a ps2 keyboard to boot the system, and then connect a usb keyboard while Windows was working. Once Windows installed or saw the USB keyboard, I could then reboot with only the USB and all would work normally. It might work for you too...

Neither USB or PS2 keyboards work. Somehow Windows is not recognizing any kind of keyboard input except the on screen keyboard function. And this is unlikely a hardware issue since the PS2 keyboard works in BIOS. It's only once Windows starts that the keyboard becomes non functional.
 

My Computer

OS
Windows 7 Home Edition 64 bit
No one has any clue?
 

My Computer

OS
Windows 7 Home Edition 64 bit
Try this: Click :orb: All Programs, Accessories, Ease of Access, Ease of Access Center. Click on Use the computer without a mouse or keyboard and uncheck the option Use On-Screen Keyboard. Click OK and then close the Ease of Access Center.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Try this: Click :orb: All Programs, Accessories, Ease of Access, Ease of Access Center. Click on Use the computer without a mouse or keyboard and uncheck the option Use On-Screen Keyboard. Click OK and then close the Ease of Access Center.

Thanks for this idea. Unfortunately it didn't solve the issue.
 

My Computer

OS
Windows 7 Home Edition 64 bit
Do the Caps Lock and Num Lock keys still toggle the LED indicators?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Do the Caps Lock and Num Lock keys still toggle the LED indicators?

Once Windows starts they do not. As the computer powers up, the LED indicators all light up. Before Windows starts, the caps and num lock do toggle on and off. I tested it by repeatedly toggling it as the computer is powering up, and the LED lights go out and stop turning on as soon as "Starting Windows" appears on the screen.
 

My Computer

OS
Windows 7 Home Edition 64 bit
Try "clear CMOS". Read through your motherboard manual on the how to.(usually involves shifting the jumpers from pins 1 and 2 of the header to pins 2 and 3 briefly)

Alternatively, disconnect your computer from the mains and leave it for sometime so that all charge in the Power Supply dissipates. Remove the battery from your motherboard. Put it back after 5 minutes. Restart your computer.

Since you have assembled the computer, I presume you are skilled enough to do this.
 

My Computer

Computer Manufacturer/Model Number
self-assembled
OS
Windows 7 Ultimate 32bit
CPU
AMD Phenom II X3 720 Processor
Motherboard
Gigabyte GA-MA78GM-S2H Revision 1.0
Memory
Transcend DDR2 (PC2 6400) 4 X 1GB
Graphics Card(s)
Integrated + ATI Radeon 4550
Sound Card
Integrated Realtek ALC 889A
Monitor(s) Displays
DELL 1704 FPT
Screen Resolution
1280 x 1024
Hard Drives
Western Digital Caviar SE16 250 GB x2 in RAID 0
PSU
Coolermaster 400 W
Case
Zebronics Cube
Cooling
stock
Keyboard
Microsoft - wired
Mouse
Microsoft - wired
Internet Speed
ADSL 256-512Kbps
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