Kodak Easyshare

billingd

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Hi

I seem unable to get Kodak Easyshare software working on my 32 bit Win 7 system. The version installed is the latest from the Kodak site, but gives me a "Kodak Easyshare Software has stopped working" error message, whenever I load images into it.
I really would like to get it working as its the only software I've found that creates tags that my Kodak photoframe will use. Just wondering if anyone has experienced and solved this problem?

Thanks


David
 

My Computer

Computer Manufacturer/Model Number
Dell
OS
Windows 7 Professional 32 bit
CPU
Intel Core 2 duo; 2 cores E6550 @ 2.33GHz
Motherboard
Dell
Memory
3GB
Graphics Card(s)
ATI HDPRO 2400
Sound Card
yes
Monitor(s) Displays
yes
Hard Drives
350GB
PSU
yes
Case
yes
Cooling
fan
Internet Speed
10MB
Is there an error code with the message?

Here is a link to the Kodak Help Centre:
Find Answers
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Home Premium 64bit
CPU
Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz
Motherboard
Packard Bell IPISB-AG
Memory
3.00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics (2) VNC Mirror Driver
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AIO LCD
Screen Resolution
1920 x 1080
Hard Drives
WDC WD10EADX-22TDHB0 ATA Device
Fixed hard disk media
4 partitions
931.51 GB
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Microsoft Security Essentials
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IE; Firefox
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Also:
Samsung N220 Plus Netbook - Windows 7 Home
HP laptop
iPad 5
Unfortunately not - just the Windows error message reported above. I've even spoken to Kodak support without success. What I can't understand is that this seems to be the only misbehaving application that I have on my otherwise robust win 7 system. So I'm struggling to understand what may be causing it.
 

My Computer

Computer Manufacturer/Model Number
Dell
OS
Windows 7 Professional 32 bit
CPU
Intel Core 2 duo; 2 cores E6550 @ 2.33GHz
Motherboard
Dell
Memory
3GB
Graphics Card(s)
ATI HDPRO 2400
Sound Card
yes
Monitor(s) Displays
yes
Hard Drives
350GB
PSU
yes
Case
yes
Cooling
fan
Internet Speed
10MB

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Home Premium 64bit
CPU
Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz
Motherboard
Packard Bell IPISB-AG
Memory
3.00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics (2) VNC Mirror Driver
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AIO LCD
Screen Resolution
1920 x 1080
Hard Drives
WDC WD10EADX-22TDHB0 ATA Device
Fixed hard disk media
4 partitions
931.51 GB
Keyboard
Wireless
Mouse
Wireless
Antivirus
Microsoft Security Essentials
Browser
IE; Firefox
Other Info
Also:
Samsung N220 Plus Netbook - Windows 7 Home
HP laptop
iPad 5
Easyshare

Hi

Its 8.2.0.76 which is supposed to be ok with windows 7
 

My Computer

Computer Manufacturer/Model Number
Dell
OS
Windows 7 Professional 32 bit
CPU
Intel Core 2 duo; 2 cores E6550 @ 2.33GHz
Motherboard
Dell
Memory
3GB
Graphics Card(s)
ATI HDPRO 2400
Sound Card
yes
Monitor(s) Displays
yes
Hard Drives
350GB
PSU
yes
Case
yes
Cooling
fan
Internet Speed
10MB

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
I have a Kodak Easy Share camera too. I didn't install the bloatware on this machine. Instead, I use Picasa .... I like it sooo much better.
Picasa 3: Free download from Google

All you need to do is plug your camera (using the proper USB cord) into your computer, right click on the devise in 'Computer' and select to import pictures and videos. You can tag them as they are imported.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Easyshare vs Picasa

Hi

Yes Picasa is very good. I use it too. Unfortunately Picasa tags aren't compatible with my Photoframe. Only Easyshare tags seem to work. You'd probably expect this to be the case, as they are both Kodak products.
Thank you for the suggestion though.
 

My Computer

Computer Manufacturer/Model Number
Dell
OS
Windows 7 Professional 32 bit
CPU
Intel Core 2 duo; 2 cores E6550 @ 2.33GHz
Motherboard
Dell
Memory
3GB
Graphics Card(s)
ATI HDPRO 2400
Sound Card
yes
Monitor(s) Displays
yes
Hard Drives
350GB
PSU
yes
Case
yes
Cooling
fan
Internet Speed
10MB
Easyshare failure

Hi

Here's the output from Event Viewer. I've posted it on the Microsoft site to see if they can suggest anything:

Faulting application name: EasyShare.exe, version: 8.20.62.82, time stamp: 0x4b605079
Faulting module name: ESSkin.esx, version: 8.20.62.82, time stamp: 0x4b606ad0
Exception code: 0xc0000005
Fault offset: 0x005c71b7
Faulting process id: 0x1078
Faulting application start time: 0x01cbf6273acbd6d9
Faulting application path: C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
Faulting module path: C:\Program Files\Kodak\Kodak EasyShare software\bin\ESSkin.esx
Report Id: 7d6b25bf-621a-11e0-80c9-0009dd64c709
 

My Computer

Computer Manufacturer/Model Number
Dell
OS
Windows 7 Professional 32 bit
CPU
Intel Core 2 duo; 2 cores E6550 @ 2.33GHz
Motherboard
Dell
Memory
3GB
Graphics Card(s)
ATI HDPRO 2400
Sound Card
yes
Monitor(s) Displays
yes
Hard Drives
350GB
PSU
yes
Case
yes
Cooling
fan
Internet Speed
10MB
Hi! David,

It would be helpful if you could tell us exactly what model of Kodak camera, and photoframe you have.

I looked through the Kodak site under Photoframes and there are eleven different styles.
Surmising that you may have one of the best I choose this one the P-850 P, as in Photoframe, and its firmware date is Version 2011-01-27 Release Date 2011-03.

The reason I did this is because of the Faulting application name: EasyShare.exe, version: 8.20.62.82. Granted they in no way match or even come close.

No matter, here is what I would like you to try.

  • Run a anti-virus scan of your choice to make sure your machine does not contain any malware.
  • Double check and make sure you have the latest drivers for both your camera and photoframe. Install them to your Desktop because in the next step you will be asked to run Kodak's Clear Utility.
  • Then do this: How can I perform a clean installation of EASYSHARE Software?
  • I would suggest you do a system re-start after step #7, then proceed to step #8, but you will already have them on your Desktop. Right? ;)
  • Check to see if everything works.
  • Please post back with your results good or bad.
Please help us to help you by filling in your System Specs (see How to - System Specs). Some members use Speccy - System Information - Free Download to help in finding out what their system specs are.


Anak....aka....Steve
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Hi

Right I've followed the suggestions above and re-loaded Easyshare, having first:
- run a virus scan and antimalware scan
- uninstalled Easyshare and then run the Clear utility
- rebooted and installed the latest version from the Kodak site

Sadly the behaviour is exactly the same. Once I've added approx 8-10 images to Easyshare, if I then browse those images within Easyshare, then it stops with the same error message as before.

Very clever of you, Anak to guess that I'm using a P850 photoframe. Not sure how you did that. I've completed my system specs as requested. Hope that you can see them from my profile.

Thanks for all your help so far. Do you think this software actually works under Win 7, or are we flogging a dead horse here?
 

My Computer

Computer Manufacturer/Model Number
Dell
OS
Windows 7 Professional 32 bit
CPU
Intel Core 2 duo; 2 cores E6550 @ 2.33GHz
Motherboard
Dell
Memory
3GB
Graphics Card(s)
ATI HDPRO 2400
Sound Card
yes
Monitor(s) Displays
yes
Hard Drives
350GB
PSU
yes
Case
yes
Cooling
fan
Internet Speed
10MB

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Home Premium 64bit
CPU
Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz
Motherboard
Packard Bell IPISB-AG
Memory
3.00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics (2) VNC Mirror Driver
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AIO LCD
Screen Resolution
1920 x 1080
Hard Drives
WDC WD10EADX-22TDHB0 ATA Device
Fixed hard disk media
4 partitions
931.51 GB
Keyboard
Wireless
Mouse
Wireless
Antivirus
Microsoft Security Essentials
Browser
IE; Firefox
Other Info
Also:
Samsung N220 Plus Netbook - Windows 7 Home
HP laptop
iPad 5
Your welcome, we are not puttin' her out to pasture yet!

As far as picking the P-850, I could say it was my powers of keen observation Watson, but it was just a lucky guess. :p

System Specs are better, but I would like to know the Model# of the Dell, and whether or not your network is wired or wireless.
Is the PhotoFrame wired or wireless or USB?

Are these Images created by an easyshare camera?



I am beginning to think this could be a problem with the windows installer. Even though you may not have had problems with other installations before or have you?

#1.) I would like you to run http://www.sevenforums.com/tutorials/433-disk-check.html
Follow instructions from step #4 then go to step #8.
Then go to step #9 to start the diagnostic.

If the HDD is not in use it will proceed to run as in step #10.
If the HDD is in use you will see a message as in step #11 Follow prompts in step #11 to finish.

In either case:
warnsmall.png
Warning

Once the Disk Check scan starts, DO NOT STOP the scan to prevent possible damage to the data on your hard drive.
#2.) Then do a http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html


#3.) Are there any .NET framework programs on your machine? There should be otherwise Easyshare would bark during installation. They should be version 3.5 or higher also report back what version is listed in the far right column.

Go to: Control Panel\All Control Panel Items\Programs and Features Scroll down to where you see them listed.
Left click on the first .NET line item and a repair or un-install box should appear, choose repair it may download from MS.
Finish, then go to the next one.


#4.) Please post back after each step.


#5.) If you did not download fresh software during my instructions in post #10 Do so now, and preform another clean/clear install of the software now. You could leave out the anti-virus scans.

There are a few other items we can try, but I want to do these first.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Kodak Easyshare - terminal crapware

Hi

Sorry that I have been unable to reply sooner. I have been having some problems with my installation, which resulted in me having to reload win 7 back on my PC. Anyway back online now with a fresh 32 bit Win 7 installation (re-installed from Win 7 DVD) on a Dell Inspiron 530. I thought I would try Easyshare one more time on this new installation. It still fails in exactly the same way which is:

Download and Install latest version from Kodak site
As I don't have a Kodak camera, choose to install only Easyshare from a windows admin account
Reboot
Fire up Easyshare
Add pictures from a folder to a Easyshare album (just 8 in this case)
Open Easyshare album to browse photos. Get error that Easyshare has stopped working and windows is trying to find a solution (never does of course)

Anyway, I have come to the reluctant conclusion that despite what Kodak says, Easyshare is NOT Win 7 compliant.

Software now deleted from my system and never want it to darken my door ever again
Thank you everyone (apart from Kodak) for your help with this matter

David
 

My Computer

Computer Manufacturer/Model Number
Dell
OS
Windows 7 Professional 32 bit
CPU
Intel Core 2 duo; 2 cores E6550 @ 2.33GHz
Motherboard
Dell
Memory
3GB
Graphics Card(s)
ATI HDPRO 2400
Sound Card
yes
Monitor(s) Displays
yes
Hard Drives
350GB
PSU
yes
Case
yes
Cooling
fan
Internet Speed
10MB
Re-easyshare software

Does anyone have a copy of easyshare version 8.2 or know were you can get it as you are unable to download it from Kodak.
 

My Computer

OS
windows 7 64bit

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Home Premium 64bit
CPU
Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz
Motherboard
Packard Bell IPISB-AG
Memory
3.00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics (2) VNC Mirror Driver
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
AIO LCD
Screen Resolution
1920 x 1080
Hard Drives
WDC WD10EADX-22TDHB0 ATA Device
Fixed hard disk media
4 partitions
931.51 GB
Keyboard
Wireless
Mouse
Wireless
Antivirus
Microsoft Security Essentials
Browser
IE; Firefox
Other Info
Also:
Samsung N220 Plus Netbook - Windows 7 Home
HP laptop
iPad 5
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