Laptop can't get on the Internet

[lostsoul62]

I bought a D-Link 655 router and got 3 computers up on Ethernet and one laptop on wireless so the router works. I can't get my roommates laptop on the Internet. The last router was a D-Link 524 and work for her on wireless. The new router work on Ethernet but not wireless and now it won't even work on Ethernet anymore. 3 hours with D-Link support didn't help. I told her I would take her to lunch every day her laptop is down so I just got to get this fix. However her laptop can see the network. I think it might be her adapters. Help?

 

[DustSailor]

Hello playa.. I mean lost soul

It would help if you let us know what laptop it was.

Also, try this on for size: http://www.sevenforums.com/tutorials/18203-internet-troubleshooting-guide.html

Although, if you're actually interested in her, my recommendation would be to pull the wireless card out of it any way possible to insure those lunch dates keep rolling

 

[lostsoul62]

It would help if you let us know what laptop it was.

It is a Toshiba, Satelite A215 with a Atheros AR5007EG wireless Network Adapter

Also, try this on for size: http://www.sevenforums.com/tutorials/18203-internet-troubleshooting-guide.html

Although, if you're actually interested in her, my recommendation would be to pull the wireless card out of it any way possible to insure those lunch dates keep rolling

This is my EX-WIFE

 

[seavixen32]

Have you checked in Device Manager to see whether drivers are needed?

Is the wireless switch at the front of the laptop in the On position?

 

[DustSailor]

It would help if you let us know what laptop it was.

It is a Toshiba, Satelite A215 with a Atheros AR5007EG wireless Network Adapter

Also, try this on for size: http://www.sevenforums.com/tutorials/18203-internet-troubleshooting-guide.html

Although, if you're actually interested in her, my recommendation would be to pull the wireless card out of it any way possible to insure those lunch dates keep rolling

This is my EX-WIFE

Opps :shock:

Anyway, you wouldn't believe how many different kinds of A215 satellite laptops there are, perhaps there are more numbers you haven't see yet? Such as "S7433", etc.

Did you try the tutorial I sent you?

As "seavixen" said above, is there any indication in device manager that the drivers aren't working/installed?