Laptop died

[peire]

Hi i have a compaq presario cq56 hp laptop and it suddenly died on me it boots up to a black screen and the caps light flashers once continually and the f12 button is on solid orange

I read that the CPU is not functioning is there a fix for this and how

Thanks

 

[seavixen32]

If your CPU has died the only fix is to replace it.

This video shows you how, but you need to research exactly what you can replace it with first.

Do a search on Google for that.

 

[kegobeer]

Did you follow this guide?

Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English)

Yes, it's for a different model, but the codes are the same and the hard reset procedure should also be the same.

 

[peire]

Thanks, that video was helpful, will look into how much a new CPU is for my laptop


Yes I have done the boot up stuff etc, there wasn't any beeps from the start anyways took the battery out and held the power button etc and still no joy

Thanks for the advice though


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[seavixen32]

Thanks, that video was helpful, will look into how much a new CPU is for my laptop


Yes I have done the boot up stuff etc, there wasn't any beeps from the start anyways took the battery out and held the power button etc and still no joy

Thanks for the advice though


Sent from my iPad using SevenForums app

You're very welcome.

Please keep us posted.

 

[gregrocker]

Is there anything seen on the screen at all?

 

[peire]

Nope just black


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[gregrocker]

May be the mobo if there are also no beeps. Failed HD would show error on screen,

Failed monitor or display adapter would still show CPU activity including fans, but you can plug in external monitor to be sure.

Failed RAM would give beep codes, but you can swap sticks to be sure.

With failed mobo you can remove the HD to place in another laptop or use external USB adapter cable found inexpensively on Amazon, to copy out your data.
How To Dismantle, Clean and Repair an HP Laptop - Tim Trott

 

[peire]

I still hear the fans kicking in

Thanks for the info


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[windude99]

I still hear the fans kicking in

Thanks for the info


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That looks like it's a fairly new laptop. Do you still have warranty on it? You should definately call HP/Compaq to schedule a repair, whether it is within warranty or not. If it is in Warranty and it's not your fault, then it will be free but if it's not in warranty, whether it's your fault or not, they will charge you for the repairs.

 

[johnnya]

Great video you provided Vixen. Boy did anybody see how much Thermal Grease he put on that new CPU!!
Way too much in my humble opinion. What do you folks think?
Cheers
JohnnyA

 

[seavixen32]

I'll have to take your word for it as I haven't watched the video from start to finish.

Still, they say a picture is worth a thousand words.

 

[peire]

It's about a year and a half old, I phoned hp but they wanted to charge me just for there support and I think that's a joke, tell me what's wrong with so I know if it worth sending it in or repair but charging your for them telling you what's wrong with it is a joke, I'm out of warranty by 6 months

I might just replace the CPU my self

 

[TypeR]

I'm sure the Sales of Goods act provides Consumers with some level of protection in regard to faulty electronic goods.

Edit - Just found this.

http://whatconsumer.co.uk/it-is-not-fit-for-purpose/

 

[Jacee]

See if replacing the AC adaptor might help. I had one go bad on my Compaq laptop.

If that doesn't help the problem, you can always return it.

 

[rsaleen829]

I've has this identical issue with a Compaq Presario cq56-115dx black screen at power on,everything else seems to power up, caps light blinks showing what it could be that's not working as noted above on hp's support link however this model of laptop/notebook will not make a beeping sound, never did when the monitor would power up correctly. I installed ssd new mobo still black screen replaced ram,checked connection ac/dc you name it still black screen no Compaq logo nada. I contacted hp no reply. HP no warranty and no assistance policy. I'm think its lg LCD/monitor not sure if customer overheated unit, no spills where found inside reply please thanks ahead guys, Rpd

 

[gregrocker]

Please start your own thread in General forum. You'll not get much help piggybacking like this.