soumyajitnayak
New member
Hi,
My 3.5 years old HP laptop (Core i7 2670QM @2.2 GHz, 4GB RAM, 1GB AMD graphics, Windows 8.1 x64) has been freezing a lot since past few weeks. Initially it was always freezing while using Chrome with flash content. I had to always restart thru power button. Lately, it is freezing more frequently.
Last week, it started automatic start up repair with Disk checking stuck at 57% and rebooting to loop.
I reinstalled Windows 8.1 after formatting HDD. But now it is still freezing.
Task manager shows Disk around 100% most of the time (even when nothing is running).
Chkdsk says no error.
I guessed HDD problem, so ran Hitachi WinDriveFitnessTest. On ext test, ReadErrorCheck - Pass, SmartSelfTest - Fail - Read Element Failure.
I ran Speed Fan SMART analysis. Below is the result:
--------------------------------------------------------------------------
Troubled attributes:
Attribute Airflow Temperature failed in the past. Its current value is 58, the worst value was 40 and the threshold is 45. According to the manufacturer, this is an advisory condition.
SERIOUS ISSUE : your hard disk has 14432 (it was 14368 30 mins. ago) reallocated sectors. Hard disks do have spare sectors (usually from 256 up to 2560) used to replace bad ones. This remapping operation is transparent to the end user. Anyway, this can lead to degraded performances (because remapped sectors are in different places of the disk than the original ones and the head needs additional moving). If reallocated sectors grow over time, you might encounter some serious troubles. A backup of the most important data is suggested anyway.
BLOCKING ISSUE : your hard disk has 1040 (it was 1024 30 mins. ago) pending sectors (this value is very large and your hard disk should be replaced). Those are sectors that couldn't be properly read and that the hard disk logic is waiting for a write operation to try to remap to a spare sector (if available). According to the Reallocated Sector Count attribute, your hard disk seems to have available spare sectors. A simple disk surface scan won't be enough to force the remap operation. You need a read/write surface scan to remap the sector. The best option should be a tool that knows about what should be read from that sector so that it has some option to apply the best fix to the missing data.
NOTE : your hard disk Power On Hours Count attribute current value (79) is below the normal range (81 - 100) reported for your specific hard disk model. Basically your hard disk was powered on for more than the maximum time the average user did. This means that either all of the reports collected are from hard disks that were not powered on for too long (this is realistic for recent models) or that your hard disk is becoming old. Usually this is not considered as a pre-failure advisory, but you should check whether you want to replace the hardware or keep an eye on its performances over time.
The overall fitness for this drive is 0%.
The overall performance for this drive is 45%.
--------------------------------------------------------------------------------------------
Please can anyone advise me if this is genuine hard drive problem. Do I have to replace the HDD? I am really losing a lot of time (and patience too) because of this freezing and infinite system restart lately, which is affecting my studies.
Any kind of help will be highly appreciated. Thanks in advance.
My 3.5 years old HP laptop (Core i7 2670QM @2.2 GHz, 4GB RAM, 1GB AMD graphics, Windows 8.1 x64) has been freezing a lot since past few weeks. Initially it was always freezing while using Chrome with flash content. I had to always restart thru power button. Lately, it is freezing more frequently.
Last week, it started automatic start up repair with Disk checking stuck at 57% and rebooting to loop.
I reinstalled Windows 8.1 after formatting HDD. But now it is still freezing.
Task manager shows Disk around 100% most of the time (even when nothing is running).
Chkdsk says no error.
I guessed HDD problem, so ran Hitachi WinDriveFitnessTest. On ext test, ReadErrorCheck - Pass, SmartSelfTest - Fail - Read Element Failure.
I ran Speed Fan SMART analysis. Below is the result:
--------------------------------------------------------------------------
Troubled attributes:
Attribute Airflow Temperature failed in the past. Its current value is 58, the worst value was 40 and the threshold is 45. According to the manufacturer, this is an advisory condition.
SERIOUS ISSUE : your hard disk has 14432 (it was 14368 30 mins. ago) reallocated sectors. Hard disks do have spare sectors (usually from 256 up to 2560) used to replace bad ones. This remapping operation is transparent to the end user. Anyway, this can lead to degraded performances (because remapped sectors are in different places of the disk than the original ones and the head needs additional moving). If reallocated sectors grow over time, you might encounter some serious troubles. A backup of the most important data is suggested anyway.
BLOCKING ISSUE : your hard disk has 1040 (it was 1024 30 mins. ago) pending sectors (this value is very large and your hard disk should be replaced). Those are sectors that couldn't be properly read and that the hard disk logic is waiting for a write operation to try to remap to a spare sector (if available). According to the Reallocated Sector Count attribute, your hard disk seems to have available spare sectors. A simple disk surface scan won't be enough to force the remap operation. You need a read/write surface scan to remap the sector. The best option should be a tool that knows about what should be read from that sector so that it has some option to apply the best fix to the missing data.
NOTE : your hard disk Power On Hours Count attribute current value (79) is below the normal range (81 - 100) reported for your specific hard disk model. Basically your hard disk was powered on for more than the maximum time the average user did. This means that either all of the reports collected are from hard disks that were not powered on for too long (this is realistic for recent models) or that your hard disk is becoming old. Usually this is not considered as a pre-failure advisory, but you should check whether you want to replace the hardware or keep an eye on its performances over time.
The overall fitness for this drive is 0%.
The overall performance for this drive is 45%.
--------------------------------------------------------------------------------------------
Please can anyone advise me if this is genuine hard drive problem. Do I have to replace the HDD? I am really losing a lot of time (and patience too) because of this freezing and infinite system restart lately, which is affecting my studies.
Any kind of help will be highly appreciated. Thanks in advance.
Attachments
My Computer
At a glance
Windows 8.1 64 bitIntel Core i7-2670QM 2.2 GHz4 GB RAMAMD Radeon HD 7400M
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- HP
- OS
- Windows 8.1 64 bit
- CPU
- Intel Core i7-2670QM 2.2 GHz
- Memory
- 4 GB RAM
- Graphics Card(s)
- AMD Radeon HD 7400M
- Monitor(s) Displays
- Laptop Display 15.6"
- Screen Resolution
- 1366 * 768
- Hard Drives
- Hitachi HTS727550A9E364 - 500 GB
- Mouse
- Microsoft wireless
- Internet Speed
- 16 mbps
- Antivirus
- Norton Internet Security
- Browser
- Chrome, Firefox
). Will install Win 8.1 for now, but will jump to Win 10 once it gets released.