Laptop fresh out of the box (lot of BSODs)

Check your minidump folder to see if there is a new one
Go to C:\Windows\Minidump and copy all of the dmp files to the desktop. Select all>right-click on one>Send to>New Compressed folder. Then attach the zip file to your next post by use of the paperclip icon in the advanced editor.
 

My Computer My Computer

At a glance

Microsoft Window 7 Professional 32 bitIntel Centrino2 vPro2GB DDR3ATI Radeon 3400
Computer Manufacturer/Model Number
Lenovo T400 2767 2JU
OS
Microsoft Window 7 Professional 32 bit
CPU
Intel Centrino2 vPro
Memory
2GB DDR3
Graphics Card(s)
ATI Radeon 3400
Sound Card
Conexant 20561 SmartAudio HD
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1280x800x49 hertz
Case
Magnisium, Fe, etc..
Keyboard
embeded
Mouse
Logitech
Internet Speed
54Kb/s
Check your minidump folder to see if there is a new one
Go to C:\Windows\Minidump and copy all of the dmp files to the desktop. Select all>right-click on one>Send to>New Compressed folder. Then attach the zip file to your next post by use of the paperclip icon in the advanced editor.


There is one in here, but when I try to zip it, it says that I do not have read permission.

EDIT: Nevermind, i think I got it working. Here is the only one that has occured after I have enable driver verifier.
 

My Computer My Computer

At a glance

Windows® 7 Home Premium 64 bitIntel® Core™ i5-430M Processor4GB (2GBx2) DDR3ATI Radeon™ HD5870 Broadway XT
Computer Manufacturer/Model Number
MSI e7405
OS
Windows® 7 Home Premium 64 bit
CPU
Intel® Core™ i5-430M Processor
Memory
4GB (2GBx2) DDR3
Graphics Card(s)
ATI Radeon™ HD5870 Broadway XT
Monitor(s) Displays
WSVGA+
Screen Resolution
1680 x 1050
Hard Drives
320GB / 7200RPM
SATA
Four more BSODs in a row after windows update. I re-ran the dump program and perfmon. Both are attached. BTW, I updated the 3 drivers that were out of date.
 

My Computer My Computer

At a glance

Windows® 7 Home Premium 64 bitIntel® Core™ i5-430M Processor4GB (2GBx2) DDR3ATI Radeon™ HD5870 Broadway XT
Computer Manufacturer/Model Number
MSI e7405
OS
Windows® 7 Home Premium 64 bit
CPU
Intel® Core™ i5-430M Processor
Memory
4GB (2GBx2) DDR3
Graphics Card(s)
ATI Radeon™ HD5870 Broadway XT
Monitor(s) Displays
WSVGA+
Screen Resolution
1680 x 1050
Hard Drives
320GB / 7200RPM
SATA
There are no new DMP I think, there are only 3 DMP in that folder and the newest one is August 11.
Please following this instruction instead to post your minidump, and also make sure you have set your system to create minidump:

upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.


Windows 7:
Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.
If you are using any program such as CCleaner, they may clean out your minidump folder, please double check that
 

My Computer My Computer

At a glance

Microsoft Window 7 Professional 32 bitIntel Centrino2 vPro2GB DDR3ATI Radeon 3400
Computer Manufacturer/Model Number
Lenovo T400 2767 2JU
OS
Microsoft Window 7 Professional 32 bit
CPU
Intel Centrino2 vPro
Memory
2GB DDR3
Graphics Card(s)
ATI Radeon 3400
Sound Card
Conexant 20561 SmartAudio HD
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1280x800x49 hertz
Case
Magnisium, Fe, etc..
Keyboard
embeded
Mouse
Logitech
Internet Speed
54Kb/s
I noticed my BSODs are always happening during loading of windows.
Anyways, I checked the Small memory dump box as requested, rebooted, and got another BSOD.

On the BSOD screen, at the bottom it says,
"Collecting data for crash dump..."
"Initializing drive for crash dump..."

It looks like it is getting hung up on this process.
 

My Computer My Computer

At a glance

Windows® 7 Home Premium 64 bitIntel® Core™ i5-430M Processor4GB (2GBx2) DDR3ATI Radeon™ HD5870 Broadway XT
Computer Manufacturer/Model Number
MSI e7405
OS
Windows® 7 Home Premium 64 bit
CPU
Intel® Core™ i5-430M Processor
Memory
4GB (2GBx2) DDR3
Graphics Card(s)
ATI Radeon™ HD5870 Broadway XT
Monitor(s) Displays
WSVGA+
Screen Resolution
1680 x 1050
Hard Drives
320GB / 7200RPM
SATA

My Computer My Computer

At a glance

Microsoft Window 7 Professional 32 bitIntel Centrino2 vPro2GB DDR3ATI Radeon 3400
Computer Manufacturer/Model Number
Lenovo T400 2767 2JU
OS
Microsoft Window 7 Professional 32 bit
CPU
Intel Centrino2 vPro
Memory
2GB DDR3
Graphics Card(s)
ATI Radeon 3400
Sound Card
Conexant 20561 SmartAudio HD
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1280x800x49 hertz
Case
Magnisium, Fe, etc..
Keyboard
embeded
Mouse
Logitech
Internet Speed
54Kb/s
I did a clean boot, and even more BSODs occured (3 before I could get back into windows) with the same lines at the bottom. Once again, nothing appeared in my minidump folder.
 
Last edited:

My Computer My Computer

At a glance

Windows® 7 Home Premium 64 bitIntel® Core™ i5-430M Processor4GB (2GBx2) DDR3ATI Radeon™ HD5870 Broadway XT
Computer Manufacturer/Model Number
MSI e7405
OS
Windows® 7 Home Premium 64 bit
CPU
Intel® Core™ i5-430M Processor
Memory
4GB (2GBx2) DDR3
Graphics Card(s)
ATI Radeon™ HD5870 Broadway XT
Monitor(s) Displays
WSVGA+
Screen Resolution
1680 x 1050
Hard Drives
320GB / 7200RPM
SATA
So I guess I'm going to send it back to the manufacturer. This whole troubleshooting process has been way too stressful and time consuming, and it looks like I have not gotten anywhere in the past week :( .
 

My Computer My Computer

At a glance

Windows® 7 Home Premium 64 bitIntel® Core™ i5-430M Processor4GB (2GBx2) DDR3ATI Radeon™ HD5870 Broadway XT
Computer Manufacturer/Model Number
MSI e7405
OS
Windows® 7 Home Premium 64 bit
CPU
Intel® Core™ i5-430M Processor
Memory
4GB (2GBx2) DDR3
Graphics Card(s)
ATI Radeon™ HD5870 Broadway XT
Monitor(s) Displays
WSVGA+
Screen Resolution
1680 x 1050
Hard Drives
320GB / 7200RPM
SATA
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