Laptop keyboard problems.

leroyleroux

New member
Local time
1:38 AM
Messages
3
Ok, so I'm using my laptop tonight, and all of the sudden, no keystrokes register. Nothing. Kind of like the old scroll lock. But it doesn't have a scroll lock button. Using Windows 7 on a pretty new laptop. What the heck?
 

My Computer

OS
Seven
Ok, so I'm using my laptop tonight, and all of the sudden, no keystrokes register. Nothing. Kind of like the old scroll lock. But it doesn't have a scroll lock button. Using Windows 7 on a pretty new laptop. What the heck?

I doubt if Win7 has anything to do with it.
Tell us about the laptop. Manuf. Model.
Is it still under warentee?
Have you been doing anything in the BIOS lately?
So you are saying none of the keys work on the keyboard.
If so I'd think it would be a ribbon cable problem where the keyboard attaches to the motherboard.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 10 Pro
CPU
Intel i5
Motherboard
I have a fatherboard
Memory
I'm old and lost a few chips
Graphics Card(s)
Yup
Sound Card
Yup
Monitor(s) Displays
Samsung 32" UHD
Screen Resolution
3840 x 2160
Hard Drives
Samsung 860 EVO drives
PSU
450 Watt and some fans that blow
Case
Small tower
Cooling
Yes I am cool. lol
Keyboard
Who needs a keyboard?
Mouse
Logitech Laser G7 wireless
Internet Speed
Zippy fast UP and DOWN
Antivirus
I got a shot
Browser
The new Improved EDGE 2020
It's a Dell Inspiron, nine months or so old. I'm pretty sure it is off warranty though. And yeah, none of the keys do anything. I guess I'd need to take it in, if it is the problem you are thinking? Oh, and no I never go into the BIOS.

Edit - I'm wondering if a system restore might help.
 

My Computer

OS
Seven
It's a Dell Inspiron, nine months or so old. I'm pretty sure it is off warranty though. And yeah, none of the keys do anything. I guess I'd need to take it in, if it is the problem you are thinking? Oh, and no I never go into the BIOS.

Edit - I'm wondering if a system restore might help.

I would try the system restore if you can make it work without a keybaord.
I still feel it is the ribbon cable from the keyboard to the motherboard came loose.
Good luck


If you told me the exact model you have I may be able to find the service manual for it.
See link below for another Dell laptop keyboard.
LINK


You can also do a Google seach like this..
"dell inspiron keyboard removal"
and you will find many videos people have made to replace a damaged keyboard.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 10 Pro
CPU
Intel i5
Motherboard
I have a fatherboard
Memory
I'm old and lost a few chips
Graphics Card(s)
Yup
Sound Card
Yup
Monitor(s) Displays
Samsung 32" UHD
Screen Resolution
3840 x 2160
Hard Drives
Samsung 860 EVO drives
PSU
450 Watt and some fans that blow
Case
Small tower
Cooling
Yes I am cool. lol
Keyboard
Who needs a keyboard?
Mouse
Logitech Laser G7 wireless
Internet Speed
Zippy fast UP and DOWN
Antivirus
I got a shot
Browser
The new Improved EDGE 2020
I would assume you have tried a power down/power up. If not go for it.

Jim :geek:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
CPU
Phenom II X6 1100T
Motherboard
ASUS M5A99X EVO
Memory
Crucial Balistic 8gb DDR3-1866 CL9
Graphics Card(s)
MSI R6850 Cyclone IGD5 PE
Sound Card
On Board
Monitor(s) Displays
ASUS VE258Q 25" LED with DVI-HDMI-DisplayPort
Screen Resolution
1920 x 1080
Hard Drives
Two WD Cavier Black 2TB Sata III, WD My Book Essential 2TB USB 3.0
PSU
Seasonic X650 80 Plus GOLD Modular
Case
Corsair 400R
Cooling
Antec Kuhler H2O 620, Two 120mm and four 140mm
Keyboard
Logitech K120
Mouse
Logitech Marble Mouse USB, Logitech Precision Game Pad
Internet Speed
15MB
Antivirus
Norton IS 2013, Malwarebytes Pro Beta 2
Browser
IE-11, FF-27
Other Info
APC UPS ES 750, Netgear WNR3500L Gigabit & Wireless N Router with SamKnows Test Program, Motorola SB6120 Gigabit Cable Modem. Brother HL-2170W Laser Printer, Epson V300 Scanner
Do you move it around a lot? Maybe the keyboard ribbon cable came loose. Dell keyboards are usually pretty easy to remove and take apart. The information on how to do that would also be in the service manual. If that doesn't work, you can try doing system restore (doubt this would fix it) or try a restore point. If that doesn't work, you know the keyboard is dead. You can probably buy a replacement on Ebay for about $15 - $20.

Bill
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Enterprise x64
CPU
i7-5820K
Motherboard
Asus X99 A
Memory
16GB DDR4
Graphics Card(s)
ASUS 2GB Nvidia 960GTX OC'd
Monitor(s) Displays
24"
Screen Resolution
1920x1080
Hard Drives
Samsung 1TB 840 SSD
Western Digital 1TB Black Drive
Seagate 2TB NAS Drive
PSU
Antec Earthwatts 650w
Case
Antec DF-85
Thanks guys. I have a friend that deals with computers, so I'll give him a call or take it into the shop. And yeah, it does get moved around a lot so I'm hoping that the cable being loose is the problem. Weird though that it wasn't moving around at all when it happened.
Thanks for your help.
 

My Computer

OS
Seven
Function Key

You will have a Function Key just beside the window key. Denoted by "Fn"

One of your number keys will represent the keyboard.

You will need to press the function key plus the specific number key to get the keyboard working.

On my laptop it is Fn+7 it either locks the keyboard or opens it

:D
 

My Computer

Computer Manufacturer/Model Number
x
OS
xp, vista, seven
CPU
x
Motherboard
x
Memory
x
Graphics Card(s)
x
Sound Card
x
Monitor(s) Displays
x
Hard Drives
x
PSU
x
Case
x
Cooling
x
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