Laptop keyboard

[Danshibai]

Hi, my dell laptop keyboard got messed up so I bought a new
one in ebay (same one) when i recieved it I installed it and
I turned on my laptop tried to type but the letter Z i think is stuck
because it stays doing this zzzzzzzzzzzzzzzzzzzzzzzzzzzzzz wont stop.
Can it be solved ? Before I send it back . ^_^

 

[linnemeyerhere]

Danshibai,
The quick down and dirty answer because it's a brand new keyboard is no. I would RMA it asap. See if they will charge another keyboard, to credit later once the defective keyboard is returned. These sticky keys can be manipulated so I'm told, but every time I've tried it has remained the same or gotten worse or jacked up the mounts as to make installing the key back impossible. Don't mess with a good RMA ! Oh you can try holding the keyboard upside down and blasting light blasts of air under the Z key but likely its the return spring is bad or needs to be pulled up.

 

[Danshibai]

Tyvm linn