Laptop PC Plays Myst V: End of Ages, Desktop PC Gives Stack Error

wstrohm

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1) Wife's H-P Pavilion laptop with Windows 7 Home Edition plays subject game with no problems.
2) Wife's new custom desktop PC running Windows 7 Ultimate displays a Stack Error when attempting to open.
3) Game installed from same disc on both computers: "Myst V End of Ages" Limited Edition. (PC/Mac "682837-DVD")
4) The desktop PC runs well on non-game apps, but this is the first game install on this new PC.
5) Installation went OK; no errors.
6) Using Compatibility mode on desktop PC for XP does not help.
7) Deselecting various checkboxes in Compatibility window does not help.
8) Matching the Win 7 Compatibility modes between the laptop and desktop does not help.

Any suggestions? Thanks! :confused:
 

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At a glance

Windows 7 Ultimate x64Intel Core i7 4790Corsair Vengeance 16 GB (2 x 8 GB)Intel Integrated Graphics HD4600
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 4790
Motherboard
MSI Micro-ATX DDR3 LGA 1150 Z97M
Memory
Corsair Vengeance 16 GB (2 x 8 GB)
Graphics Card(s)
Intel Integrated Graphics HD4600
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Two Western Digital Green 1 TB WD10EZRX
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Norton Antivirus
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My Computer My Computer

At a glance

Windows 7 Ultimate x64, & Mac OS X 10.9.2Intel Core i5 2500kCorsair Vengence 8gb 1866mhzNvidia GTX 770 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built by badgers!!!
OS
Windows 7 Ultimate x64, & Mac OS X 10.9.2
CPU
Intel Core i5 2500k
Motherboard
Asus P8z68 LE
Memory
Corsair Vengence 8gb 1866mhz
Graphics Card(s)
Nvidia GTX 770 OC
Monitor(s) Displays
2x ASUS LED 22" IPS
Screen Resolution
3840x1080
Hard Drives
240GB Crucial M500 SSD
120gb Corsair Force 3 SSD
1TB Western Digital
PSU
Corsair HX650w Modular
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Corsair Air 540
Cooling
Corsair H60 Push/Pull
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Corsair K70/ Logitech G27 wheel
Mouse
Saitek R.A.T 9
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Too slow!
Other Info
AMD fusion E350N Home server-Windows Home Server 2011 (also made by badgers!)
2011 Macbook 2.4ghz Core2Duo, 4gb ddr3, 120gb Ocz Vertex SSD
badger906,

Thanks much for your response. We had a copy of Myst5InitFiles.zip on a flash drive, due to a problem originally on the laptop. That did in fact fix the stack error on the H-P Pavilion which is why (I guess) it has been playing normally on that laptop. But we installed the same files on the desktop, and the same stack error occurs. Is it possible that on Win 7 Ultimate those files need to be in a different location, i.e. not in the Myst V folder?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7 4790Corsair Vengeance 16 GB (2 x 8 GB)Intel Integrated Graphics HD4600
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 4790
Motherboard
MSI Micro-ATX DDR3 LGA 1150 Z97M
Memory
Corsair Vengeance 16 GB (2 x 8 GB)
Graphics Card(s)
Intel Integrated Graphics HD4600
Hard Drives
Two Western Digital Green 1 TB WD10EZRX
Antivirus
Norton Antivirus
Browser
Internet Explorer
badger906,

Adding the "graphics.ini" and "audio.ini" files to the Myst V folder per the linked instructions didn't help.

THE REAL FIX: running the "MystV_vistaSP!.exe" application (inside the attached zipped folder) from our USB flash drive onto the desktop PC. Now Myst V opens normally on both the laptop and the desktop. (Note that the ".exe" file is in French... doesn't matter, still worked.)

---- Bill
 

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My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7 4790Corsair Vengeance 16 GB (2 x 8 GB)Intel Integrated Graphics HD4600
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 4790
Motherboard
MSI Micro-ATX DDR3 LGA 1150 Z97M
Memory
Corsair Vengeance 16 GB (2 x 8 GB)
Graphics Card(s)
Intel Integrated Graphics HD4600
Hard Drives
Two Western Digital Green 1 TB WD10EZRX
Antivirus
Norton Antivirus
Browser
Internet Explorer
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