Solved Laptop sees all other Homegroup computers, but is invisible to them

iamc3k

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I've got a LAN with 3 hard-wired computers and 2 laptops. 4 of the machines see one another in the Homegroup, as expected. Then, there's the problem child.

Problem computer can SEE and access each of the other 4 machines. However, none of the other 4 can see or access the Problem computer in the Homegroup. (They can all see it under "network", but have no access.)

Problem computer is W7/32, laptop. The other laptop is W10/64. The other 3 are all W7/64.

I've had the Problem laptop leave, reboot, then rejoin the Homegroup. I've run the troubleshooter from each computer. I've rebooted each machine. No change in behavior.

The one possibility is that the Problem laptop access my network via wifi. The other laptop is docked, and uses an Ethernet connection, just like the other 3 computers.

Problem Laptop is the ONLY machine using wifi.

My router/wifi is an Asus RT-AC68U.

The Problem Laptop has the wifi network set as "home network". All machines have device discovery on, network discovery on, etc.

The odd thing is how the Problem Laptop has total access to all shared resources via Homegroup, but no other Homegroup computer can even see the Problem Laptop.

Any ideas on how to resolve this issue?

Thanks,
Ken
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...AMD FX(tm)-8350 Eight-Core Processor16.00 GBNVIDIA GeForce GTX 670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD FX(tm)-8350 Eight-Core Processor
Motherboard
ASUSTeK Computer INC. M5A88-M
Memory
16.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 670
Sound Card
(1) Realtek High Definition Audio (2) NVIDIA Virtual Audio
Monitor(s) Displays
Through AVR to one of two TV/Projector
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Samsung SSD 850 PRO 256G SATA Disk Device
Case
Silverstone GD09
Cooling
Air
Antivirus
Kaspersky Internet Security, 2015
A few things to try:
Attach an ethernet wire to the problem machine.
Try the other laptop on wifi.
If the first test works and the second doesn't, it may be the router needs a flashing.
If both tests work it's probably a wifi problem on the laptop.
Drop the firewall in the problem machine.
Do a clean install of the wifi drivers. Make sure all previous drivers are uninstalled. Firmware could be a problem too.
There are progs such as Complete Internet Repair that will reconfigure your connectivity.
 

My Computer My Computer

At a glance

Linux Lite 3.2 x64; Windows 7, 8.1Core2Duo 2.46GB ddr2nVidia
Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell precision t3400 tower
OS
Linux Lite 3.2 x64; Windows 7, 8.1
CPU
Core2Duo 2.4
Memory
6GB ddr2
Graphics Card(s)
nVidia
Hard Drives
120gb SSD, 1TB HD, 2TB HD; sata II
Internet Speed
12/2
Browser
Vivaldi, Slimjet (Chromium) x64
Check these services (services.msc):
- Computer Browser - Manual
- DHCP Client - Automatic
- DNS Client - Automatic
- Network Connections - Manual
- Network Location Awareness - Automatic
- Remote Procedure Call (RPC) - Automatic
- Server - Automatic
- TCP/IP Netbios helper - Automatic
- Workstation - Automatic
- IPsec - Manual
- Network List Service - Automatic
- Network Store Interface Service - Automatic
-- Start one by one if above doesn't help
- Homegroup Listener
- Homegroup Provider
- SSDP Discovery
- UPnP Device Host

Also disable firewall as Paul advised if above services are started and still no access.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
This is weird, but I'll go with it.

I'd done MOST of what was on that list (no changes needed). I'd rebooted all devices/computers. The other laptop worked fine w/wifi. I'd turned my firewall/antivirus off (Kaspersky). No changes.

Then, I had to do other chores, etc. The next morning, everything worked.

I'll ascribe the repair to the fact that my laptop saw the inevitability of what would happen since Sevenforum is on the job, and it decided to give in.

Thanks.
Ken
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...AMD FX(tm)-8350 Eight-Core Processor16.00 GBNVIDIA GeForce GTX 670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD FX(tm)-8350 Eight-Core Processor
Motherboard
ASUSTeK Computer INC. M5A88-M
Memory
16.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 670
Sound Card
(1) Realtek High Definition Audio (2) NVIDIA Virtual Audio
Monitor(s) Displays
Through AVR to one of two TV/Projector
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Samsung SSD 850 PRO 256G SATA Disk Device
Case
Silverstone GD09
Cooling
Air
Antivirus
Kaspersky Internet Security, 2015
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