Hi!
Could you give me some advice please. I have a Sony vaio laptop using windows 7. My apartment in this summer is very hot. In my lounge where I was using the laptop the room temperature was 32 degrees c...and I had the laptop on my lap with no cooling pad underneath. I could feel the laptop getting hot but I stupidly continued to surf the net. All of a sudden the blue screen of death came on for about 10 seconds .To the best of my memory it said something like " CRASH DUMP.. WRITING DATA TO DISC..IF THIS IS THE FIRST TIME THIS HAS OCCURED START COMPUTER AS NORMAL. (" it is the first time this has happened). There was a lot of other text on the blue screen but I can`t remember it. My questions are...
1, IF my laptop overheated and automatically shut down is it normal for the blue screen of death to appear...OR should it have stated "shutting down..overheat or something like that?
2, I have been using the laptop after it cooled down for the last 2 hours and it is fine. could I have caused any damage if it was overheating?. I have run a diagnostic with Norton 360 and it says everything ok. I have had a blue screen happen on another laptop years ago but everytime I turned the laptop back on it crashed again..this HASN`T happened with my sony vaio now. I am going to buy a cooling pad tomorrow but any advice greatly appreciated.
Many thanks
Could you give me some advice please. I have a Sony vaio laptop using windows 7. My apartment in this summer is very hot. In my lounge where I was using the laptop the room temperature was 32 degrees c...and I had the laptop on my lap with no cooling pad underneath. I could feel the laptop getting hot but I stupidly continued to surf the net. All of a sudden the blue screen of death came on for about 10 seconds .To the best of my memory it said something like " CRASH DUMP.. WRITING DATA TO DISC..IF THIS IS THE FIRST TIME THIS HAS OCCURED START COMPUTER AS NORMAL. (" it is the first time this has happened). There was a lot of other text on the blue screen but I can`t remember it. My questions are...
1, IF my laptop overheated and automatically shut down is it normal for the blue screen of death to appear...OR should it have stated "shutting down..overheat or something like that?
2, I have been using the laptop after it cooled down for the last 2 hours and it is fine. could I have caused any damage if it was overheating?. I have run a diagnostic with Norton 360 and it says everything ok. I have had a blue screen happen on another laptop years ago but everytime I turned the laptop back on it crashed again..this HASN`T happened with my sony vaio now. I am going to buy a cooling pad tomorrow but any advice greatly appreciated.
Many thanks
My Computer
At a glance
windows7
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- sony vaio
- OS
- windows7
- Antivirus
- norton