laptop stops operating often after windows 7 install

[tm26]

I installed windows 7 after it came out for the the very first time. No problems occured and i was very satisfied (all the issues vista had were solved). I went on and installed the next windows 7 version when the older version was expired in summer.

After the installation my computer stops working for some minutes and the ctrl+alt+del (windows task manager) does not respond too. It comes to normal operation again after some minutes with all the software running normal too.

Any ideas? I cant understand how the same operation software (windows 7) can cause such a problem.

 

[zigzag3143]

I installed windows 7 after it came out for the the very first time. No problems occured and i was very satisfied (all the issues vista had were solved). I went on and installed the next windows 7 version when the older version was expired in summer.

After the installation my computer stops working for some mnutes and the ctrl+alt+del (windows task manager) does not respond too. It comes to normal operation again after some minutes with all the software running normal too.

Any ideas? I cant understand how the same operation softaware (windows 7) can cause such a problem.

TM

hi and welcome to seven forums

first we need to know all about your computer. make,model,ram,etc. Is it 32bit or64? did you do a clean install or upgrade?

then we need to know what you are doing when the computer freezes?

en

 

[tm26]

first we need to know all about your computer. make,model,ram,etc. Is it 32bit or64?

It is a Vaio VGN-NR11M/S
CPU: Intel Pentium Dual Core Processor T2310 1.46 GHz
Μemory: 1.5 GB
HDD: 160 GB
Graphics: Mobile Intel GMA X3100
OS: windows 7 ultimate
system type: 32 bit
antivirus: ESET NOD 32

did you do a clean install or upgrade?

A clean install (dont remember 100%)

then we need to know what you are doing when the computer freezes?

just using the pc normally. It freezes when watching a movie, listening to music, browsing the net, playing games,...,. I tried to operate the pc without a downloading software on (e.g. utorrent) but it stills freezes.

thanks for the quick reply,

theo

 

[zigzag3143]

Theo

thanks for the info.

can you go into event viewer by typing event in search. go to the windows logs tab, expand it and go to the applications tab. You are looking for errors (the have red in the left column) and you are looking for the apps that you use when it freezes. It might say application error, or application hang.

Get us the event ID and source code for those.

When you resolve the problem can you take the specs you gave us in add them in the lower left corner of your post.

thanks

 

[tm26]

[Get us the event ID and source code for those.]

Today's are:

source event ID

VSS 8194 (several of those)
app.error 1000 (occationally)
sidebyside 33
app. hang 1002

 

[havelock]

same

My girlfriend's laptop is also a sony vaio vgn-nr11m and also has this problem. It was running vista ok before (as well as vista can ever run) and after installing Windows 7 it freezes at random times for about 20 seconds before giving back control. Nothing seems to prompt the freezes and the laptop is inaccessible for that time. I'm guessing this is the same issue as yours TM.

I just went to the Sony support site and they have listed the models compatible with Windows 7. The NR series is not there - it is not compatible apparently. This is bs because it runs it fine and now I've upgraded the system to 2Gb Ram it should easily handle it. Seems Sony poorly designed these machines.

 

[tm26]

My girlfriend's laptop is also a sony vaio vgn-nr11m and also has this problem. It was running vista ok before (as well as vista can ever run) and after installing Windows 7 it freezes at random times for about 20 seconds before giving back control. Nothing seems to prompt the freezes and the laptop is inaccessible for that time. I'm guessing this is the same issue as yours TM.

I just went to the Sony support site and they have listed the models compatible with Windows 7. The NR series is not there - it is not compatible apparently. This is bs because it runs it fine and now I've upgraded the system to 2Gb Ram it should easily handle it. Seems Sony poorly designed these machines.

Aye mate, same here. The system began to operate perfectly again last week. I didnt do anything, however the problem was incidently fixed, i released some free space from my hard drive!