LaserJet 1015 on a network

domac385

New member
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Hello everyone!

I have a PC running XP, with HP LaserJet 1015 plugged in. Printer is shared on a network.
My laptop is running on Windows 7 Ultimate RC, and I have a problem with installing this printer. Whenever I try add a printer it says:"Windows cannot connect to a printer.
Operation failed with error 0x0000046a."
I've googled through several forums and Microsoft support and I'm doing it for a while now with no success... I'm becoming desperate...
In case of emergency I can print on my other computer but I want to print via my laptop.

If anyone knows how to solve this problem, I would be thankful...
 

My Computer

Computer Manufacturer/Model Number
HP Compaq 6715b
OS
Windows 7
CPU
AMD Sempron 2,0 Ghz
Memory
2 GB
Monitor(s) Displays
15,4"
anybody?
you're making me more miserable and desperate...
 

My Computer

Computer Manufacturer/Model Number
HP Compaq 6715b
OS
Windows 7
CPU
AMD Sempron 2,0 Ghz
Memory
2 GB
Monitor(s) Displays
15,4"
I had a similar problem...

It took me all day searching, turning off firewalls, updating drivers, trying workarounds and finally I found the solution - you need to fix the IRPStack on the XP machine, by editing the registry as per the instructions at the following Microsoft Knowledgebase article:

Antivirus software may cause Event ID 2011

Credit for this fix has to go to Alan Morris from the Windows Printing Team at the TechArena forums in the following post: Connecting a Vista machine to a printer shared on an XP machine. - Vista Print and Fax

This issue is usually caused by anti-virus or firewall software, especially Norton Antivirus.

Note: I tried the default setting of 15 and the problem remained, I changed the value to 50 (the maximum) and it worked. I then tried 25, which also worked so I've left the setting there.
Different values may work in your case - I have a Canon PIXMA ip4300 and my anti-virus is PC Tools Internet Security 2010.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Asus Eee PC 900HA, HP Pavilion tx2011au, various self-built systems
OS
Windows 7, Windows Vista, Windows XP
CPU
Intel Atom 1.6, AMD Turion64 2.20, Core2 Duo 2.4, various
Motherboard
Various
Memory
Minimum 2 GB (when possible)
I've tried a few different values and it doesn't work for me. On both computers I have installed AVG free edition...
is it possible that I should create this DWORD value in registry on both computers. on XP machine, and on my laptop running win 7?
 

My Computer

Computer Manufacturer/Model Number
HP Compaq 6715b
OS
Windows 7
CPU
AMD Sempron 2,0 Ghz
Memory
2 GB
Monitor(s) Displays
15,4"
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