Left ALT key not reacting

S

sorniels

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Hi there,

I just got a brand new HP Elitebook 8650w and installed Windows 7 Professional x64. I've installed all drivers, I've turned Sticky Keys off, I'm using Windows Classic theme, I've tried the on screen keyboard to see if Windows tabbing appears when I press ALT + TAB and it does. But the left ALT key on my keyboard is not reacting. I can use CTRL+ALT GR+DEL to access Task Manager, but not CTRL+ALT+DEL.

It just won't work.

I've also tried to use an extern USB keyboard, and with that ALT+TAB works fine. Is this a hardware problem or is there anything I can do to fix this?
 

My Computer My Computer

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Windows 7 Professional 7 x64
OS
Windows 7 Professional 7 x64
Seems like a faulty keyboard, take it to the HP service center maybe they can fix it or replace the keyboard.

Does the key seem to be stuck down?
Is the movement the same as the other keys?
 

My Computer My Computer

At a glance

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64Intel Core i5-3570K 4.6GHz8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5vSapphire HD 7770 Vapor-X OC 1GB DDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
I agree with Dave76 that it sounds like the actual key is the problem. If it does feel unusual compared to the other keys it can sometimes be something small stuck under the key, in which case I use "Canned Air" to blow it out, and it works well. But you should defiantly feel a tactile difference when depressing that key compared to others.

Mike :)
 

My Computer My Computer

At a glance

MS Windows 7 Home Premium SP1 64-bit (Family ...AMD Phenom II X6: Black Ed 1090T - AM3 / 3.2G...2 dual ch sets OCZ DDR3 PC3-10666 Platinum 13...Onboard
Computer Manufacturer/Model Number
Custom self build - Desktop
OS
MS Windows 7 Home Premium SP1 64-bit (Family Pack Lic.) Upgrade
CPU
AMD Phenom II X6: Black Ed 1090T - AM3 / 3.2GHz / 8MB
Motherboard
Biostar TA790XE3
Memory
2 dual ch sets OCZ DDR3 PC3-10666 Platinum 1333MHz 8GB total
Graphics Card(s)
Onboard
Sound Card
Onboard 5.1 channel HD
Monitor(s) Displays
SyncMaster "Legal-sized" LCD (rotatable)
Screen Resolution
unknown (8.5"x15")? pixels are not known
Hard Drives
HDD1: WD RE3 Enterprize [p/n: WD500ABYS-NDW]
________SATA-II (3Gb/s) 500GB/7200rpm/16MB

HDD2: Deskstar 7K1000.C [p/n: HDS721010CLA332]
________SATA-II (3Gb/s) 1TB/7200rpm/32MB
PSU
Antec 900W mATX 20+4 w/6-8SATA;2MLX;4x6(+2)PCIe[p/n HCG-900]
Case
Mid 10-bay tower - free space design interior & well vented
Cooling
CPU HS cooler, 14.5" Case-sysfan1, dual sysfan2, exhaust
Keyboard
Blue Star Ergonomic - ps/2
Mouse
LED coorded w/v. roller wheel - ps/2
Internet Speed
GbLAN 10/100/1000 & WLAN - on T1 (Peer Network)
Other Info
Harmon-Karden speakers (L,R @ sub)

APC (Lead/Acid Batt backup UPC+Surge protector+etc)

Sony DVD SATA(300) - RW DVD/CD SATA-II(300)
It feels exactly like the others. Damn. That's really annoying.

Merry christmas though :)
 

My Computer My Computer

At a glance

Windows 7 Professional 7 x64
OS
Windows 7 Professional 7 x64
Well you shouldn't have too much trouble if it's brand new, is it possibly new enough to exchange at the store you bought it from? sometimes that can be faster and more convenient.

Merry Christmas too you as well!
Mike
 

My Computer My Computer

At a glance

MS Windows 7 Home Premium SP1 64-bit (Family ...AMD Phenom II X6: Black Ed 1090T - AM3 / 3.2G...2 dual ch sets OCZ DDR3 PC3-10666 Platinum 13...Onboard
Computer Manufacturer/Model Number
Custom self build - Desktop
OS
MS Windows 7 Home Premium SP1 64-bit (Family Pack Lic.) Upgrade
CPU
AMD Phenom II X6: Black Ed 1090T - AM3 / 3.2GHz / 8MB
Motherboard
Biostar TA790XE3
Memory
2 dual ch sets OCZ DDR3 PC3-10666 Platinum 1333MHz 8GB total
Graphics Card(s)
Onboard
Sound Card
Onboard 5.1 channel HD
Monitor(s) Displays
SyncMaster "Legal-sized" LCD (rotatable)
Screen Resolution
unknown (8.5"x15")? pixels are not known
Hard Drives
HDD1: WD RE3 Enterprize [p/n: WD500ABYS-NDW]
________SATA-II (3Gb/s) 500GB/7200rpm/16MB

HDD2: Deskstar 7K1000.C [p/n: HDS721010CLA332]
________SATA-II (3Gb/s) 1TB/7200rpm/32MB
PSU
Antec 900W mATX 20+4 w/6-8SATA;2MLX;4x6(+2)PCIe[p/n HCG-900]
Case
Mid 10-bay tower - free space design interior & well vented
Cooling
CPU HS cooler, 14.5" Case-sysfan1, dual sysfan2, exhaust
Keyboard
Blue Star Ergonomic - ps/2
Mouse
LED coorded w/v. roller wheel - ps/2
Internet Speed
GbLAN 10/100/1000 & WLAN - on T1 (Peer Network)
Other Info
Harmon-Karden speakers (L,R @ sub)

APC (Lead/Acid Batt backup UPC+Surge protector+etc)

Sony DVD SATA(300) - RW DVD/CD SATA-II(300)
Well. It's a work station, so I just have to tell the IT Department that I need a new one. They're just closed over Christmas and New Years. So there's no problem at all. I just like to know how to fix a bug when it occurs :)
 

My Computer My Computer

At a glance

Windows 7 Professional 7 x64
OS
Windows 7 Professional 7 x64
ahhh.... got ya!
Well feel free to ask about your bug questions here anytime Sorniels!
That's what we're here for! :)
Mike
 

My Computer My Computer

At a glance

MS Windows 7 Home Premium SP1 64-bit (Family ...AMD Phenom II X6: Black Ed 1090T - AM3 / 3.2G...2 dual ch sets OCZ DDR3 PC3-10666 Platinum 13...Onboard
Computer Manufacturer/Model Number
Custom self build - Desktop
OS
MS Windows 7 Home Premium SP1 64-bit (Family Pack Lic.) Upgrade
CPU
AMD Phenom II X6: Black Ed 1090T - AM3 / 3.2GHz / 8MB
Motherboard
Biostar TA790XE3
Memory
2 dual ch sets OCZ DDR3 PC3-10666 Platinum 1333MHz 8GB total
Graphics Card(s)
Onboard
Sound Card
Onboard 5.1 channel HD
Monitor(s) Displays
SyncMaster "Legal-sized" LCD (rotatable)
Screen Resolution
unknown (8.5"x15")? pixels are not known
Hard Drives
HDD1: WD RE3 Enterprize [p/n: WD500ABYS-NDW]
________SATA-II (3Gb/s) 500GB/7200rpm/16MB

HDD2: Deskstar 7K1000.C [p/n: HDS721010CLA332]
________SATA-II (3Gb/s) 1TB/7200rpm/32MB
PSU
Antec 900W mATX 20+4 w/6-8SATA;2MLX;4x6(+2)PCIe[p/n HCG-900]
Case
Mid 10-bay tower - free space design interior & well vented
Cooling
CPU HS cooler, 14.5" Case-sysfan1, dual sysfan2, exhaust
Keyboard
Blue Star Ergonomic - ps/2
Mouse
LED coorded w/v. roller wheel - ps/2
Internet Speed
GbLAN 10/100/1000 & WLAN - on T1 (Peer Network)
Other Info
Harmon-Karden speakers (L,R @ sub)

APC (Lead/Acid Batt backup UPC+Surge protector+etc)

Sony DVD SATA(300) - RW DVD/CD SATA-II(300)
This is some sort of bug in win 7

Sometimes my left alt works sometimes it does not

I have found changing the focus window sometimes helps
 

My Computer My Computer

At a glance

win7
OS
win7
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