Left Channel Very Quiet with Analog Audio

Johnathan Lyman

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Hey guys,

I seem to be having an issue with my onboard sound card. It's a VIA card built into the Asus M4A785TD-M EVO motherboard.

It seems to be that my left channel is roughly 20% of the volume of the right, even at 100%. The channel works because I can hear it, but it's not nearly as loud as the right. I have checked the levels in the VIA control panel and everything is fine and dandy.

I have this issue with my speakers hooked up to the back of the PC via 3.5mm as well as my headphones hooked up to the front of my case via 3.5mm.

I had this issue once before but I was using my USB headset mostly at that time (which by the way, works just fine) and one day I discovered it worked. I don't know what I did or if I did anything.

The drivers are currently up to date.

Any ideas? (Specs are current)
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitAMD Phenom II X6 1090T 3.2GHZG.SKILL RipJaw 3x2GB DDR3-10662x HIS Radeon HD 6850 1 GB
OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II X6 1090T 3.2GHZ
Motherboard
MSI 890FXA-GD70
Memory
G.SKILL RipJaw 3x2GB DDR3-1066
Graphics Card(s)
2x HIS Radeon HD 6850 1 GB
Sound Card
VIA 8-channel
Monitor(s) Displays
2x 20 inch Acer LCDs, 1x 32" Sony LCD TV
Screen Resolution
4480x900
Hard Drives
1x Crucial 64GB SSD
3x 1TB HDDs (WD, Seagate, Hitatchi)
1x 500GB Seagate External
PSU
Kingwin 1000W Modular
Case
Coolermaster HAF 932
Cooling
1x 120mm, 3x 200mm, CoolerMaster Hyper 212+
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wiresless Mouse 5000
Internet Speed
20mbps
Other Info
Samsung BD-ROM/DVD-RW
You've essentially limited down the potential causes to a chip problem, and a software issue. Try disabling or uninstalling the VIA control program, and then uninstalling your sound drivers in Device Manager. Reboot, and Windows should automatically install some drivers of its own.

If that doesn't work, I'd suspect the chip itself is bad. Before spending money on a new card, though, it may be worth it to test another OS. Make a live Ubuntu CD, and see if the problem is there.

Download | Ubuntu

If the problem exists there, purchase a new sound card.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
You've essentially limited down the potential causes to a chip problem, and a software issue. Try disabling or uninstalling the VIA control program, and then uninstalling your sound drivers in Device Manager. Reboot, and Windows should automatically install some drivers of its own.

If that doesn't work, I'd suspect the chip itself is bad. Before spending money on a new card, though, it may be worth it to test another OS. Make a live Ubuntu CD, and see if the problem is there.

Download | Ubuntu

If the problem exists there, purchase a new sound card.

Of course NOW it's not doing it but I will give that a whirl next time it happens.

Thanks.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitAMD Phenom II X6 1090T 3.2GHZG.SKILL RipJaw 3x2GB DDR3-10662x HIS Radeon HD 6850 1 GB
OS
Windows 7 Ultimate 64-bit
CPU
AMD Phenom II X6 1090T 3.2GHZ
Motherboard
MSI 890FXA-GD70
Memory
G.SKILL RipJaw 3x2GB DDR3-1066
Graphics Card(s)
2x HIS Radeon HD 6850 1 GB
Sound Card
VIA 8-channel
Monitor(s) Displays
2x 20 inch Acer LCDs, 1x 32" Sony LCD TV
Screen Resolution
4480x900
Hard Drives
1x Crucial 64GB SSD
3x 1TB HDDs (WD, Seagate, Hitatchi)
1x 500GB Seagate External
PSU
Kingwin 1000W Modular
Case
Coolermaster HAF 932
Cooling
1x 120mm, 3x 200mm, CoolerMaster Hyper 212+
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wiresless Mouse 5000
Internet Speed
20mbps
Other Info
Samsung BD-ROM/DVD-RW
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