Live Mail Update DISASTER!!!

coosawjack

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11:25 PM
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15
I updated last week and all HELL broke loose......could not reply or compose new emails....GRRRR!!! To make things worse it DOUBLED UP my address book......DOUBLE GRRRR!!

What happened here.....had to restore to get older version but still have the DOUBLE ADDRESSES....all 900 of them.....deleting manually!!

HELP!!!!

Coosawjack
 

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Yes but not all of them........one address was labeled "preferred email" and one not....the preferred was not attached to a large group I have!! I got it cleaned up manually in THREE DAYS.....GRRRRR!!!:mad:

Now, why wouldn't it work after updating and what does the update offer?? My current version is 2011 with suffix of ".0513"

Thanks!!
 

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coosawjack
you have to update your version to reflect the latest version as in mine:
 

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Thanks for the reply Hanna 1 but that is what I did and it did not work!!

My question is why didn't it work and why did it virtually double up my contact list???

Jack
 

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BUMP.....BUMP.....anyone have any answer as to why my update DID NOT WORK???

The updater is driving me nutso telling me the updates are ready.....SCARED to do it again!!

Jack
 

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HP pavilion DV6
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win7 home premium-64bit-SP1-IE10
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T6600 2.2Ghz
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HP Model 3628
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ATI Mobility Radeon HD 4530
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I have Windows Live Mail and it functions PERFECTLY but the update is available and I AM AFRAID TO INSTALL IT AGAIN since it screwed everything up before!!:shock:

If I UNINSTALL IT will I lose all my email addresses (465) and my group addresses (268)?? If so I have ZERO interest in playing with it anymore!!!:eek:

I do appreciate your replies though!!:thumbsup:

Jack
 

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Don't be afreid cause all of your addresses are still in your @ hotmail and when you uninstall live it's a program but the data will be intact.
Good day
 

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HP pavilion DV6
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win7 home premium-64bit-SP1-IE10
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HP Model 3628
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ATI Mobility Radeon HD 4530
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IDT High Definition
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1366x768 @ 60Hz
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500Gb Western Digital
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MSE
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Malwarebytes Antimalware + Spybot-Search&Destroy
I have Windows Live Mail and it functions PERFECTLY but the update is available and I AM AFRAID TO INSTALL IT AGAIN since it screwed everything up before!!:shock:

If I UNINSTALL IT will I lose all my email addresses (465) and my group addresses (268)?? If so I have ZERO interest in playing with it anymore!!!:eek:

I do appreciate your replies though!!:thumbsup:

Jack

You may be best to reinstall - these are the instructions I was give by MS....

I would suggest that you uninstall and reinstall Windows Live Mail.

But before you do it, it would be best to back up your files. You may refer to this link for the instructions on how to do it.

Now, uninstall Windows Live Mail. Please refer to this link for the steps.

Lastly, download and install the latest version of Windows Live Mail. You can download it on this link.

Note that if you subscribe to newsgroups you will have to re-download all posts, as they do not form part of the exported messages
 

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I have Windows Live Mail and it functions PERFECTLY but the update is available and I AM AFRAID TO INSTALL IT AGAIN since it screwed everything up before!!:shock:

If I UNINSTALL IT will I lose all my email addresses (465) and my group addresses (268)?? If so I have ZERO interest in playing with it anymore!!!:eek:

I do appreciate your replies though!!:thumbsup:

Jack

You may be best to reinstall - these are the instructions I was give by MS....

I would suggest that you uninstall and reinstall Windows Live Mail.

But before you do it, it would be best to back up your files. You may refer to this link for the instructions on how to do it.

Now, uninstall Windows Live Mail. Please refer to this link for the steps.

Lastly, download and install the latest version of Windows Live Mail. You can download it on this link.

Note that if you subscribe to newsgroups you will have to re-download all posts, as they do not form part of the exported messages


Thanks for your informative reply but what about my email address book??

I have 450 addresses in the entire book and 270 addresses in a special GROUP!! How do I save each of these without having to set the GROUP up manually??:cry:

Jack
 

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I've just updated mine and it looks like what it has done is include my Facebook contacts. This is probably because the accounts are linked now in Windows 8 Consumer Preview. I wonder if you have something similar.
 

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I don't do FaceBook and they were some (80%) of my existing addresses that got duplicated??!!

How do I save JUST the GROUP......please???
 

My Computer

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Windows 7 Pro 64 Bit
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AMD Phenom II 1090T
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ECS A880LM-M1
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Onboard MB
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Thermaltake ATX Mid Tower
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If you go into Contacts on the Hotmail account in the Online version you can filter where the contacts have come from.
 

My Computer

Computer type
Laptop
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Hewlett-Packard/G62-107SA Notebook
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Microsoft Windows 7 Home Premium 64-bit Service Pack 1
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Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
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Hewlett-Packard 1425
Memory
8 GB DDR3
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Realtek High Definition Audio
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Builtin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
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250 GB SATA Hard Disk Drive 7200 rpm
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"filter"?? How do I do that??
 

My Computer

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Onboard MB
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This is the screen I am talking about. I don't think you can say which goes to WLM but at least you can see where they came from

screenshot149_2012-05-04.png
 

My Computer

Computer type
Laptop
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Hewlett-Packard/G62-107SA Notebook
OS
Microsoft Windows 7 Home Premium 64-bit Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Hewlett-Packard 1425
Memory
8 GB DDR3
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Builtin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
1.5TB Iomega Prestige USB 2 Drive (Samsung)
2TB WD MyBook Live NAS.
Mouse
Logitech Anywhere MX
Internet Speed
152 Mbs download 10 Mbs upload
Antivirus
Norton 360
Browser
Chrome
That helps but I will have to manually reproduce the GROUP instead of merely exporting it!!:(
 

My Computer

Computer Manufacturer/Model Number
Bare Bones Kit
OS
Windows 7 Pro 64 Bit
CPU
AMD Phenom II 1090T
Motherboard
ECS A880LM-M1
Memory
Corsair DDR3
Graphics Card(s)
Onboard MB
Sound Card
Onboard MB
Case
Thermaltake ATX Mid Tower
Internet Speed
20+Mbps
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