Log Access denied Win7 Program Files (x86) Wondershare Video Editor

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rikkidegraz

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Wondershare support group say they can't help me unless I send the log files. I can't send the log files because it seems I don't have permission. I'm the administrator so I don't know what's going on. I have Windows 7
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite
OS
Windows 7 Home Premium 64 bit
CPU
i7-2630qm cpu @ 2.00GHz
Motherboard
Intel
Memory
6G
Graphics Card(s)
intel HD Graphics Family, NVIDIA GeForce GT 540M
Sound Card
Intel Display Audio, Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
Hitachi, Optiarc DVD
Where is that program supposed to create the logs? How do you know that it's a permissions issue?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Sattelite A665-S6092
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-740QM
Memory
8 GB DDR3
Graphics Card(s)
NVIDIA GeForce 330GT
Screen Resolution
1366x768
Hard Drives
Samsung 840 SSD 500GB
1TB USB3 external HD
Cooling
Coolermaster Notepal U3 notebook cooling pad
Internet Speed
3mbps ASDL
Antivirus
ClamWin 0.98.7
Browser
Opera 12.17 x86 (main), Firefox 38 (sec), IE11 (last resort)
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