Logging out and Update errors/crashes

[yoshi986]

Hello. So my computer has been crashing lately. Mostly when I am starting it up after it did a update the last time I shut it down. Also when I log off of my user the screen might go black or it might log me off. If anyone has any ideas please say it. Anything will help.

Thanks

 

[andrew129260]

Anything changed in the system since the start of the crashing?

Programs, hardware?

 

[yoshi986]

I don't think so.

 

[andrew129260]

1.) Can you try a clean startup by following this tutorial and see if the issue occurs?

http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

2.) Also see if safe mode experiences the issue:

http://www.sevenforums.com/tutorials/69585-safe-mode.html


If safemode resolves the problem, its software issue. If safe mode still experiences the issue, its hardware.

If the issue occurs when unchecking all startup programs, it could be a faulty driver.


3.) Can you also use speccy so we can see your temps?

http://www.sevenforums.com/tutorials/306654-speccy-advanced-system-information-tool.html

 

[yoshi986]

I will give the first one a try and now my computer when it goes to update it will download the files but when it goes to configure it crashes too

 

[yoshi986]

Okay. Now the computer is not updating and the time resets every so often. Also my Graphics drivers are not running right

 

[yoshi986]

My Temps Are: CPU: 31 - 49 Motherboard: 45 this was taken when I was running a windows virus scanner.

 

[andrew129260]

Did you experience the issue in safe mode?