Logitech Usb Headset - Sounds like garbage

[holo88]

I'm having a problem with my headset. Whenever i play a game or listen to music, after about 5-10 minutes the sound turns into gargled crap. Like a choppy, sputtering static noise. I'm using 'Digital Precision Headset' by Logitech. It has worked fine for me on XP, so i don't see what the problem could be. The driver sofware comes with windows, so logitech doesnt offer driver support for it. I did however un-plug/plug-in to see if windows(7) would reinstall the drivers. It did, but i still cant get them to work right. Which sucks for online gamming, because i dont have another mic to use.

little help?

thanks in advance

 

[nate42nd]

So.....it works fine for 5-10 minutes? If that's the case it really makes one wonder about heat. I have never heard of a sound card overheating. Have you already tried the latest driver? I would really look for a driver. There is probably one out there. I would do that first and see if there is a change.

 

[holo88]

i have also never heard of headphones overheating..... i think that in itself would prevent the product from ever being released... Ironically My X-Fi card works without any problem whatsoever, but did so on windows xp. so, i guess its a trade up betwwen the two.

I'm going to dig through M$ website to see if there is an update, that wouldn't already be installed.

 

[holo88]

double post

there isn't a new driver, or any driver for my headset from M$ or Logitech.
I'm beginning to think maybe it's just broken....but i doubt it.

 

[Quill]

I am having real problems with my Logitech USB headphones too.

Everything works fine under XP but under Win7 I have no sound on .flv files, channels missing on .avi files (I hear the music to a film but the dialog is way way back in the mix and is almost inaudible). MOV files are very faint but do play. Music formats such as MP3 and FLAC play without problem.

I am using the onboard sound (Realtek ALC998A) with their 2.23 drivers. I have tried installing Klite and QTLite (apparently win 7 has native support for mov files so QTLite should be unnecessary, indeed mov files do play on Win7 out of the box, just very poor sound)

Now I am at a loss. I know the headphones and onboard sound are ok, so it's obviously something in Win7 (7100x64)

If anyone has any ideas, I'd be very grateful.

 

[Quill]

Well I am well and truly stumped now.

I decided to to a clean install of Win 7, I really just wanted to eliminate the possibility of there was a clash of some sort, so...

Clean install, nothing added. MP3 played, but sound was terrible. Mov and avi played but no sound. flv would not play (no surprise)

Updated the chipset driver from Intel and tried again. Same as above.

Installed Realtek 2.23 drivers. Sound in MP3 is horrible, sounds like they are singing underwater. I have sound on mov and avi now, but also terrible. I can hear the soundtrack but not the dialog. No flv.

Installed flashplayer. Have flv playback, terrible sound.

Installed Klite, No difference!

Everything works just as it should under XP, so this is obviously a problem with the driver/Win7, but where that problem lies...

 

[Kallb123]

I have a problem with the Logitech Clear Chat Pro Headset. It works awesome in games but when im just at windows its terrible. For example, Skype sounds gay when im at desktop but if i load up Call Of Duty 4/5 i can hear it perfectly. Any help?

 

[retiredat44]

Wow, my Logitec USB 350 are sounding like crap to with distortion.. Win7 screwed up mine too. I just happend upon this thread and said wow! it's just not me.



they work fine with WinXP.
I just ran some audio update files,, so I hope the newest drivers fix these sound problems

 

[troidy]

Me Too

Yeah, I have a clearchat pro headset, and I have the same issue, getting really annoying. If anyone finds a solution, post it on this thread, getting tired of this

 

[Kallb123]

I cant find a solution since I think that a USB headset wont be effected by codecs. I've found that in games the headset is perfect and it doesn't make my USB devices lag at all.

 

[Kallb123]

This is so stupid. Ive been saying that Windows 7 will easily take over from XP. But this is one of the most annoying things ive ever seen. When I type it will lag and suddenly 20 of the same letters/numbers appears on the screen. Just a minute ago I heard a clicking noise through my headphones, I solved it by ending audiodg.exe in task manager so that it restarts. I can't use my wireless mouse because it lags terribly every few seconds. Sorry for the rant, it's just all this because somethings wrong with the way W7 handles USB headset. Without it it's fine.

BTW, it only happens in windows. Other apps, like games, handle it all fine. but music lags and stuff like that. Doesn't happen in XP.

 

[mchurchwell]

any updates on this topic?

 

[roukai]

recently upgraded to windows 7 from xp and again having the issues with this headset. after the initial drivers were installed (video, motherboard, ect) and windows updates were installed, the headset worked very well. installed all my video (flash, shockwave, quicktime, ect.) still no issues. At some point, java was intalled automaticly, and updates were done, then i started having issues. music for the most part through browser came in fine, dialog however, was distorted and non exsistant. iTunes, quicktime, windows media player, all having issues now. I now this doesn't help, but somewhere there is a conflict with the peripheral programs. I have tried running all the .avi, .mp3, ect. through one program, but to no avail. let me know if a solution is found.. good luck everyone.

~ Roukai

 

[Legand]

I have ClearChat USB headset, has been in use since win7 was installed. I don't have any issues with them at all (I know that's not what you want to hear).
Just a suggestion that may help, shut down the PC, Then reach around the back and actually switch the power supply off.... wait for a minute or 2. Then turn back on, this physically powers down and resets any errors on the usb ports where just a system shutdown does not.

 

[SgtBepps]

<snip>

>little help?
>
>thanks in advance[/QUOTE]

I'm sorry to say this, no help or solution is to be found.
Windows 7 has a few sound problems, like the Ventrilo 2.1.4 bug, it stops responding and working after x time.

Also, the "stutter/noise/bad sound/etc"-problem on playback in like flash files (youtube). (I've the a Logitech Clear chat usb)

Clean Windows 7 install, plug in headset, go youtube.com and listen to anything.
The sound works, but is fragmentet, a stutter-overlay with noise and hissing, popping, what ever to call it.

Plug in the headset in any Windows XP and it works.

Just for curiosity, check google on "Windows 7 usb headset" and see how many hits regarding it will come up. And suddenly, Microsoft will start looking into the problem and fix it. Yeah... right...

If anyone cares, in my case the sound is only bugged using media that plays in Adobe Flash Player, games, winamp, other steaming media works with no problem.
Even tried using Flash 9, same problem.

 

[SgtBepps]

I have ClearChat USB headset, has been in use since win7 was installed. I don't have any issues with them at all (I know that's not what you want to hear).
Just a suggestion that may help, shut down the PC, Then reach around the back and actually switch the power supply off.... wait for a minute or 2. Then turn back on, this physically powers down and resets any errors on the usb ports where just a system shutdown does not.

It certainly will do that, but, since our stuff works great in Windows XP and probably on the same computer it ain't the solution.

A thing i found out is that it seems to be related to the graphics.
Like, go youtube and watch a clip, hear the noise and stutter.
Then minimize the window, or do the video fullscreen.
The noise will go away.

Is this something connected to Windows UI, or the graphics driver?
I might try to run graphics with no drivers, vanilla Windows driver and see what happens.

Can also try running Windows 7 with the most simple graphics.

 

[Billbreal]

Found a fix

i know this sounds dumb but bear with me.
Right click the speaker icon on your task bar and goto playback devices.
click your usb headset then click Properties.
click the Levels tab.
Where it say Headset Earphone click Balance.
take #1 slidebar all the way left.
take #2 slidebar all the way right.
now play something with sound fixed !!!!

i had the same problem as you all with mine hope it helps everyone else too!!

 

[ehjyen]

i know this sounds dumb but bear with me.
Right click the speaker icon on your task bar and goto playback devices.
click your usb headset then click Properties.
click the Levels tab.
Where it say Headset Earphone click Balance.
take #1 slidebar all the way left.
take #2 slidebar all the way right.
now play something with sound fixed !!!!

i had the same problem as you all with mine hope it helps everyone else too!!

Wow how weird, that made a huge difference! Thanks for the suggestion, was going to throw them out... how annoying!