Logitech USB wireless KB/Mouse do not operate in Win XP

rhinse

New member
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I dual boot a Win 7 and Win XP system and use the same
USB wireless keyboard and mouse for each (Logitech K800
keyboard and M510 Logitech mouse). Both keyboard and
mouse worked well on either system until I ran Advanced
System Repair Pro on each. Now, neither device works on
the Win XP system.

On both the Win 7/Win XP systems, the receivers show up
in Device Manager-Universal Serial Bus Controllers section
as USB composite devices; Win 7 driver version is
6.1.7601.24138 - Win XP driver version is 5.1.2600.0.

In Win 7 device manager, there are entries under Keyboard
and Mouse indicating 'HID keyboard device' and 'HID compliant
mouse'. Each has their own respective driver.

In win XP device manager, there are no such entries.
For some reason, there is no connection between the receiving
units and their respective input devices in Win XP.

At first, I thought that somehow the 2.4GHz connection had
turned off, but there is no reconnect button on either the
keyboard or mouse. Since the keyboard and mouse are not being
recognized in Win XP, it could be that the mouse and keyboard
drivers are not active although they exist on the Win XP
system in system32/drivers as kbdclass.sys/kbdhid.sys and
mouclass.sys/mouhid.sys. On bootup, there is no recognition
of new hardware and I cannot seem to install them under
'Add new hardware' in control panel. (yes, I have to start
Win XP with a ps/2 mouse and wired USB keyboard).

Can anyone help?
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows Home Premium 32bit
CPU
AMD Athlon II X2 255 Regor 3.1GHz Socket AM3
Motherboard
Gigabyte GA-870A-UD3 Rev.2.1
Memory
Kingston ValueRAM 2GB (2x1GB) DDR3 1333 Dual Channel
Graphics Card(s)
Sapphire 100287L Radeon HD5670 512MB PCI Express 2.0 x16
Sound Card
Realtek onboard
Monitor(s) Displays
Samsung 56" HDTV
Hard Drives
Western Digital 3.5" 640GB SATA
PSU
Black Cooler Master eXtreme Power Plus 500W ATX12V V2.3
Case
Black Logisys Ikonik Taran A10 Mid Tower
Cooling
AMD CPU cooler, 2 120mm case fans
Why in the name of GOD would you ever run "Advanced
System Repair Pro" ?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Precision 15 7550 Workstation
OS
Windows 10 22H2 Pro
CPU
Intel(R) Xeon W-10885M
Motherboard
Dell
Memory
2x 32 GB DDR4 ECC memory (128 GB max)
Graphics Card(s)
Intel onboard GPU 1080p - Quadro RTX 5000 Max-Q GPU 4K
Hard Drives
500 GB Corsair T500 main M2 SSD
1 TB Intel storage M2 SSD (6 TB max)
Mouse
Logitech MX-25 Bluetooth
Internet Speed
slow
Antivirus
MS
Browser
Pale Moon 33.3.x x64 AVX2 build
Exactly!!! Too soon olde, too late schmart!!
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows Home Premium 32bit
CPU
AMD Athlon II X2 255 Regor 3.1GHz Socket AM3
Motherboard
Gigabyte GA-870A-UD3 Rev.2.1
Memory
Kingston ValueRAM 2GB (2x1GB) DDR3 1333 Dual Channel
Graphics Card(s)
Sapphire 100287L Radeon HD5670 512MB PCI Express 2.0 x16
Sound Card
Realtek onboard
Monitor(s) Displays
Samsung 56" HDTV
Hard Drives
Western Digital 3.5" 640GB SATA
PSU
Black Cooler Master eXtreme Power Plus 500W ATX12V V2.3
Case
Black Logisys Ikonik Taran A10 Mid Tower
Cooling
AMD CPU cooler, 2 120mm case fans
NO! Seriously, if it doesn't have an UNDO , then your F'edup.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Precision 15 7550 Workstation
OS
Windows 10 22H2 Pro
CPU
Intel(R) Xeon W-10885M
Motherboard
Dell
Memory
2x 32 GB DDR4 ECC memory (128 GB max)
Graphics Card(s)
Intel onboard GPU 1080p - Quadro RTX 5000 Max-Q GPU 4K
Hard Drives
500 GB Corsair T500 main M2 SSD
1 TB Intel storage M2 SSD (6 TB max)
Mouse
Logitech MX-25 Bluetooth
Internet Speed
slow
Antivirus
MS
Browser
Pale Moon 33.3.x x64 AVX2 build
You could go to the Logitech website & download new drivers for the mouse & keyboard & install them.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
I tend to overcomplicate situations like this; the solution turned out to be rather simple. Simply updated the mouse and
keyboard drivers in Device Manager by selecting 'No' when asked if I wanted to use the Internet to find a driver. It only
looked on my hard drive and found the drivers already there. Install was automatic and the problem solved. Glad I wasn't
truly F'edup.

Did try to do a system restore as ASR supposedly created a restore point, but found System Restore turned off. Glad I
didn't need it.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows Home Premium 32bit
CPU
AMD Athlon II X2 255 Regor 3.1GHz Socket AM3
Motherboard
Gigabyte GA-870A-UD3 Rev.2.1
Memory
Kingston ValueRAM 2GB (2x1GB) DDR3 1333 Dual Channel
Graphics Card(s)
Sapphire 100287L Radeon HD5670 512MB PCI Express 2.0 x16
Sound Card
Realtek onboard
Monitor(s) Displays
Samsung 56" HDTV
Hard Drives
Western Digital 3.5" 640GB SATA
PSU
Black Cooler Master eXtreme Power Plus 500W ATX12V V2.3
Case
Black Logisys Ikonik Taran A10 Mid Tower
Cooling
AMD CPU cooler, 2 120mm case fans
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