Solved Logon problems in windows 7 pro x64

jsl607205

New member
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Have tried to find any with the similar problem on the net, but with no success,
hope that maybe someone can help me here in sevenforums.
When i boot up the laptop everything works normal and the page for
typing the password appears, when typing the password and hit enter nothing
happens !, the password typed disappear and him are ready again for a password.
In safe mode everything works as normal, logon, edit/changes in user accounts etc..:confused:
Will appreciate any help ! :).
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 pro x64
CPU
AMD Turion
Motherboard
HP
Memory
4 GB
Graphics Card(s)
Radion x1200
Hard Drives
SSD 128 gb
Antivirus
Norton internet security
Browser
Explorer 32/64

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Hi! Thank you for the respond.
Im sorry to say that it did not work out, tried to use the clean boot.
Nothing change, same as before when restart and try to logon in normal mode!:confused:.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 pro x64
CPU
AMD Turion
Motherboard
HP
Memory
4 GB
Graphics Card(s)
Radion x1200
Hard Drives
SSD 128 gb
Antivirus
Norton internet security
Browser
Explorer 32/64
Using safe mode create a new administrator account, delete the others (you may want to back up using the free Macrium Reflect first, to go back if it does not work out. I think Macrium is a better choice than System Restore). Get back to us.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Hi again!

Have tried now exactly what you suggested and created the new administrator account
without any password. When start up again in normal mode the same problem occurs,
he stop on the logon page and wait for the password, if you write something and press
return nothing happens like before. The account for the password has changed to the new
name, but still have the same problem :confused:.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 pro x64
CPU
AMD Turion
Motherboard
HP
Memory
4 GB
Graphics Card(s)
Radion x1200
Hard Drives
SSD 128 gb
Antivirus
Norton internet security
Browser
Explorer 32/64
Using safe mode, select last know good configuration and see if that helps
If not run anti virus scan
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Hi again! Both things you suggest now i have allready tried (used Norton power eraser), seems like nothing works !, can the win file/system for logon be damaged or corrupt ?.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 pro x64
CPU
AMD Turion
Motherboard
HP
Memory
4 GB
Graphics Card(s)
Radion x1200
Hard Drives
SSD 128 gb
Antivirus
Norton internet security
Browser
Explorer 32/64
TBH, I really think that it is the registry. The way to fix that is with system restore.
I do not recall if already suggested but a system restore from a week before the problem may work.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Hi again! The system restore was turned off on this computer, have tried to find an restore point, it dont have. When i think back and a day before the problem occur, i tried the windows disk cleanup for the first time, also with the register cleanup, maybe its this that have made the problem?.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 pro x64
CPU
AMD Turion
Motherboard
HP
Memory
4 GB
Graphics Card(s)
Radion x1200
Hard Drives
SSD 128 gb
Antivirus
Norton internet security
Browser
Explorer 32/64
The senior people at the forum, suggest staying away from those registry cleaners. I think that is the problem. Your options at this point is to try a repair install, if you have an install DVD, or actually reinstall.
My further suggestion is that you stop using registry cleaners and you make weekly backups on a separate hard drive with the free Macrium Reflect.
I do not know where else to go with this. I truly feel it was the software that you used.
I use ccleaner (not the registry portion) and anti virus, malwarebytes and that's it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
You probably ruined your install with a Registry Cleaner, and we see nothing but problems with Norton. What's more with System Restore you have no way to undo the damage.

So I'd suggest you do a Clean Reinstall Windows 7 sticking closely with the steps that have helped over 1.3 million get and keep a perfect install. Not one of them has returned with problems when they stick with only the recommended tools and methods that work best with Win7.

There is a step to rescue any files first.

Then once its installed and all set up perfectly, save a backup image as Rich suggests so you never need to reinstall again. But by all means have System Restore turned on and plenty of disk space apportioned to it, since it is your first line of defense.
 
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