long boot time... maybe drivers...

leungbik

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hello all...

i am having problems with the boot time of my laptop... it was a 50 sec bootup time from a fresh install but now, every single screen of the startup takes a very long time...

like the black screen after bios - 4 color balls to Starting Windows - black screen - green wallpaper without Welcome - green wallpaper with Welcome - desktop screen...

i tolerated a 2 min bootup before even though i know i have the Intel Core i5 processor... but now, it just takes so much time to startup like 5 to 10 min or so...

of course, I did some research and did some solutions which helped for a short time...
1. I already unloaded programs for startup from the msconfig such that they can mirror the default settings of a fresh win7 install...
2. I also automated the Intel(R) Turbo Boost from services.msc to hasten the bootup...

but now, the problem persists... i figured that it must be the drivers... so here is the list of the unloaded drivers...

...
Did not load driver \SystemRoot\SysWow64\Drivers\Mpfp.sys
...
Loaded driver \??\C:\Windows\system32\drivers\UBHelper.sys
Loaded driver \??\C:\Windows\system32\drivers\NTIDrvr.sys
...
Did not load driver \SystemRoot\System32\drivers\vga.sys
...
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
...
Did not load driver \SystemRoot\System32\DRIVERS\srv.sys

I hope anyone can help me.... thanks!!!
 

My Computer

Computer Manufacturer/Model Number
Acer 4740
OS
Windows 7 Home Basic 64bit
CPU
Intel(R) Core i5 Processor 430M (2.26GHz, 1066 MHz FSB)
Memory
2GB RAM + 2GB Apacer RAM
Graphics Card(s)
Intel(R) Graphics Media Accelerator
Sound Card
Realtek HD
Monitor(s) Displays
Generic
Hard Drives
WDC 320GB
PSU
6-cell Li-ion Battery
Does it take long in safe mode?

Have you run your antivirus?
Have you downloaded and made a scan with malwarebytes (highly recommended), run the full scan and updated definitions before scanning.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 ultimate 64 bit / XP Home sp3
CPU
intel Core 2 Duo E8400 3.0ghz
Motherboard
Asus P5ND bios 1401
Memory
8 gigs 1066 OCZ Fata1ty
Graphics Card(s)
EVGA GTX 580 Call of Duty Black Ops Edition
Sound Card
Creative Soundblaster Audigy 2zs
Monitor(s) Displays
Asus 24in LCD's 2MS X2
Screen Resolution
1920x1080p @60Hz
Hard Drives
WD Caviar 500 Black/ WD Caviar 200 Blue
PSU
OCZ 700W GameXtreme
Case
NZXT Apollo
Cooling
Corsair H50 CPU/120mm x3 /60mm x2 /Corsair Dominator Ram
Keyboard
Logitech Bluetooth Wireless MX5000
Mouse
Logitech Bluetooth Wireless MX1000
Internet Speed
Download 19.83 Upload 0.97
Other Info
Logitech Z2300 Speakers/ Bose Noise Cancelling Headphones/Avermedia PCI-e Hybrid TV Bravo/Epson NX415 all in one/ 4 Port Powered USB Hub/ LG 10x Bluray Burner /TSST Corp DVDRW External
well... i haven't run in safe mode...

my anti-virus is a McAffee, but ever since I updated it, I can no longer find it... I did not uninstall it though... it just disappeared like a bubble at the next startup... i tried to run it ('cause i can still see it from the start-menu) but nothing happens... so... do you recommend other free AVs?

and for the Repair Install, I do not have an installation DVD of my Win7... I only have the recovery disks which my brother made when i got the laptop... (yeah, he made them...)...
 

My Computer

Computer Manufacturer/Model Number
Acer 4740
OS
Windows 7 Home Basic 64bit
CPU
Intel(R) Core i5 Processor 430M (2.26GHz, 1066 MHz FSB)
Memory
2GB RAM + 2GB Apacer RAM
Graphics Card(s)
Intel(R) Graphics Media Accelerator
Sound Card
Realtek HD
Monitor(s) Displays
Generic
Hard Drives
WDC 320GB
PSU
6-cell Li-ion Battery
It could not just disappear It is not good to have 2 antivirus running at the same time. Be sure that it cannot be found. Go to search, by the start button and type the name Mcafee and see if it appears. If it does not. Right click on the task bar on the bottom of the screen, get the task manager and under the process tab make sure there is no Mcafee. If not download and use Microsoft Security Essentials.
If it actually is gone, it sounds like some sort of awful virus or something that I never heard of. Keep us posted.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
so... i was looking for McAfee but the only result is a mcAfee Security Center... Clicking on it doesn't do a thing... so i uninstalled it to make sure its existence is erased in the universe of my laptop... I then downloaded the MSSE as recommended... since it automatically updates itself upon installation and QUICK scans my system after that, i should be doing fine following your instructions then...

i tried to help myself too... here is what i did...
1. i also did an sfc /SCANNOW at the cmd Run as Admin... i am not able to finish though because i stop at 54%...
2. i tried the verification option which produced a 15Mb file which i opened and didn't understand...
3. i then tried the scanfile option with the driver files that failed to be loaded (see the first post)... with that, cmd says "Windows Resource Protection could not perform the requested operation"...
4. i then tried it to the other drivers that were loaded and cmd says... "Windows Resource Protection did not find any integrity violations"... so it was ok then... except those that happened on #3...

at least, i really hope that this should help you as to what causes my long bootup time...

i will also be trying to do a clean boot... i'll keep you posted... i'll also be waiting for suggestions... thanks to all!!!
 

My Computer

Computer Manufacturer/Model Number
Acer 4740
OS
Windows 7 Home Basic 64bit
CPU
Intel(R) Core i5 Processor 430M (2.26GHz, 1066 MHz FSB)
Memory
2GB RAM + 2GB Apacer RAM
Graphics Card(s)
Intel(R) Graphics Media Accelerator
Sound Card
Realtek HD
Monitor(s) Displays
Generic
Hard Drives
WDC 320GB
PSU
6-cell Li-ion Battery

My Computer

Computer Manufacturer/Model Number
Acer 4740
OS
Windows 7 Home Basic 64bit
CPU
Intel(R) Core i5 Processor 430M (2.26GHz, 1066 MHz FSB)
Memory
2GB RAM + 2GB Apacer RAM
Graphics Card(s)
Intel(R) Graphics Media Accelerator
Sound Card
Realtek HD
Monitor(s) Displays
Generic
Hard Drives
WDC 320GB
PSU
6-cell Li-ion Battery

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
sorry about the double posts... people can forgive me here right? i did that from the thought that it might solve the problem one at a time... but i guess i'm nearly giving up...

so... i updated my vga driver with the latest Intel(R) HD Graphics and restarted my laptop... now, i'm in safe mode but only in command prompt because safe mode with the desktop interface took a very very long time, i shut my laptop down with the power button... so now, i'm in safe mode command prompt... did the sfc /scanfile to the classpnp.sys and cmd says "Windows Resource Protection did not find any integrity violations... did the sfc /scannow but i stop at 54%... not that i forced it to stop with the Ctrl+C, cmd says "Windows Resource Monitor could not perform the requested operation." now it's just C:\Windows\system32>

what should i do now?

*sorry if i'm very demanding of you
 

My Computer

Computer Manufacturer/Model Number
Acer 4740
OS
Windows 7 Home Basic 64bit
CPU
Intel(R) Core i5 Processor 430M (2.26GHz, 1066 MHz FSB)
Memory
2GB RAM + 2GB Apacer RAM
Graphics Card(s)
Intel(R) Graphics Media Accelerator
Sound Card
Realtek HD
Monitor(s) Displays
Generic
Hard Drives
WDC 320GB
PSU
6-cell Li-ion Battery

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
thanks... but i don't have the installation DVD... my laptop didn't come with that; the seller told just told me that i have to make the recovery disks first... so i only have recovery disks...

i can still make my laptop boot to the PQService partition using the F8, which (they say) comes with the Acer laptops... is this partition or the recovery disks gonna do the job?
 

My Computer

Computer Manufacturer/Model Number
Acer 4740
OS
Windows 7 Home Basic 64bit
CPU
Intel(R) Core i5 Processor 430M (2.26GHz, 1066 MHz FSB)
Memory
2GB RAM + 2GB Apacer RAM
Graphics Card(s)
Intel(R) Graphics Media Accelerator
Sound Card
Realtek HD
Monitor(s) Displays
Generic
Hard Drives
WDC 320GB
PSU
6-cell Li-ion Battery
Here is a link to the acer recovery options. You can probalby fix the problem by restoring to an earlier time. Be aware that all of your "stuff" will be lost back up everything first.
ACER PC Restore to factory settings
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
thanks... but i don't have installation disks... my laptop didn't come with that... the seller told me to just make the recovery disks when i first use it... so i only have the recovery disks, not the installation disk...

nevertheless, i can still boot to the PQService partition using the F8 key... it contains the default factory settings, as they say for Acer laptops... but whenever i ran the recovery management from there, the only options are to
1. format C drive then fresh install a win7 (which i did so many times already because of this problem)
2. do 1 but put previous win7 as backup at a folder somewhere...

i mostly did #1 but my laptop just went slow on #2... i didn't see any progress on #2 so i just use #1...

i'm at school right now, btw... and i don't have the recovery disks on hand ... only the partition (which is inside the laptop) haha...

will the recovery be enough?
 

My Computer

Computer Manufacturer/Model Number
Acer 4740
OS
Windows 7 Home Basic 64bit
CPU
Intel(R) Core i5 Processor 430M (2.26GHz, 1066 MHz FSB)
Memory
2GB RAM + 2GB Apacer RAM
Graphics Card(s)
Intel(R) Graphics Media Accelerator
Sound Card
Realtek HD
Monitor(s) Displays
Generic
Hard Drives
WDC 320GB
PSU
6-cell Li-ion Battery
If a fresh install did not help, the recovery probably will not either.
Let me research and will return when I have something definitive.
That classpnp.sys, seems to be fairly common in Google, but no solution.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
i mean, a fresh install always helps... but the downside is that all the settings and installations i did will be gone... my laptop becomes fast again after that... ~50sec until the desktop screen... then another minute for my laptop to become usable... well, mostly my laptop is usable almost immediately after the desktop screen shows up...

so for your recommendation, i'll be formatting my laptop... my installers are in my D drive so i can just do them again... it's just that i did this so many times already and the same problem comes out... i googled some stuff too but no solution... i hope you can find something! thanks!

oh btw, is it possible to just download the Win7, burn it on a CD, and boot on it, so that i can run that repair install? my win7 is build 7600... i saw this from safe mode...
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Acer 4740
OS
Windows 7 Home Basic 64bit
CPU
Intel(R) Core i5 Processor 430M (2.26GHz, 1066 MHz FSB)
Memory
2GB RAM + 2GB Apacer RAM
Graphics Card(s)
Intel(R) Graphics Media Accelerator
Sound Card
Realtek HD
Monitor(s) Displays
Generic
Hard Drives
WDC 320GB
PSU
6-cell Li-ion Battery
Where do you just download 7. I do not know how to do it legally without purchase? So I will not discuss that isssue. Anyway, if a clean install did not help a repair will not either.

I will research and get back when I come up with something new.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
hello again!

so now i''ve reinstalled win7 thru the pqservice partition... and also, i've installed programs and stuff into it again... if this problem comes up again, i'll be making a new thread... thanks for all the help though, especially for richc46...
 

My Computer

Computer Manufacturer/Model Number
Acer 4740
OS
Windows 7 Home Basic 64bit
CPU
Intel(R) Core i5 Processor 430M (2.26GHz, 1066 MHz FSB)
Memory
2GB RAM + 2GB Apacer RAM
Graphics Card(s)
Intel(R) Graphics Media Accelerator
Sound Card
Realtek HD
Monitor(s) Displays
Generic
Hard Drives
WDC 320GB
PSU
6-cell Li-ion Battery
hello again!

i still found this thread, and i'm not yet giving this laptop up... so i'm continuing this...
just so you know... the problem reoccured again... now i have a fresh install of win7 again... yeah... it's been a waste of time... maybe this info can help solve this problem: the programs i normally install after a fresh install are:

1. Google Chrome
2. Foxit Reader (pdf)
3. Yahoo! Messenger
4. Magic Disc (for virtual drives) (McAffee detects the Daemon Tools as trojan so I found an alternative)
5. VLC media player
6. Adobe Creative Suite 4
7. WxWidgets DevCpp (for academic stuffs... hey, i'm still in college!)
8. Batman: Arkham Asylum

so.. any new info?
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Acer 4740
OS
Windows 7 Home Basic 64bit
CPU
Intel(R) Core i5 Processor 430M (2.26GHz, 1066 MHz FSB)
Memory
2GB RAM + 2GB Apacer RAM
Graphics Card(s)
Intel(R) Graphics Media Accelerator
Sound Card
Realtek HD
Monitor(s) Displays
Generic
Hard Drives
WDC 320GB
PSU
6-cell Li-ion Battery
Well, if you have a slow boot, using xperf to trace and capture boot data is your next step.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 10 Pro x64
CPU
Intel Core i7 4790K @ 4.5GHz
Motherboard
Asus Maximus Hero VII
Memory
32GB DDR3
Graphics Card(s)
Nvidia GeForce GTX970
Sound Card
Realtek HD Audio
Screen Resolution
1920x1200
Hard Drives
1x Samsung 250GB SSD
4x WD RE 2TB (RAIDZ)
PSU
Corsair AX760i
Case
Fractal Design Define R4
Cooling
Noctua NH-D15
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