Long Shut Down To Blue Screen

[TipTricky]

I'm assuming Windows successfully installed the drivers.
Do you have an extra pair or just a mouse/keyboard to test with?

Yeah i can grab my second mouse. Ill try it right now let you know in a sec

 

[TipTricky]

Well i tried another usb mouse and ps/2 mouse as well as two other key boards one being a ps/2 plug as well still nothing.

 

[YoYo155]

Just a to clarify, PS/2 is not plug and play you need to plug it in when the PC is turned off.
Do you have control of the PC while booting, i.e. in the BIOS?

 

[TipTricky]

I know it is not plug and play haha. I do have bios control.

 

[YoYo155]

Alright that is odd, did you try what mitchell65 suggested in post #11?

http://www.sevenforums.com/tutorials/700-system-restore.html

 

[TipTricky]

Alright that is odd, did you try what mitchell65 suggested in post #11?

http://www.sevenforums.com/tutorials/700-system-restore.html

I have no way to do a system restore. I have no disc and i can not click or type.


Edit: And i have shut the computer down doesnt that delete restore points?

 

[YoYo155]

I've posted a request for others to look at this topic they usually show up sooner rather than later hang in there .

 

[TipTricky]

I've posted a request for others to look at this topic they usually show up sooner rather than later hang in there .

I just remembered the f8 menue shows the recovery option and windows had a critcal update 2 days ago im trying that restore point hopefully it fixes it

 

[TipTricky]

Big problem uhhh huh haha. I tried the system restore but i get an error message (0x800700b7) which apparently has to do with the virus protection tampering settings with kespersky which i thought was gone.

 

[mitchell65]

I feel a Clean Install coming on!!!!!

 

[YoYo155]

I feel a Clean Install coming on!!!!!

I do as well, something went wrong..

 

[gregrocker]

Reset the BIOS to defaults: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. Take note of the SATA controller setting first.

You'll need a disk to do the repairs. The disk is provided along with everything possible for Troubleshooting Windows 7 Failure to Start from the boot mode when it will not function correctly. The steps lead up to if necessary rescuing your files to get a perfect reinstall..

You should know by how the disk navigates and performs if the problem is actually with your hardware or is indeed in Windows 7. I would try System Restore from the options list first, then Startup Repair several times to check the boot or any other issues it detects including damaged System files. You can manually check this with SFC /SCANNOW Run in Command Prompt at Boot.

Sometimes Win7 will not repair if it is infected, so I would also use the WDO disk provided in tutorial to scan from boot to check for infection. Then it's up to you how much further you want to go before reinstalling, or if the disk wont' function you'll know it's hardware related.

 

[TipTricky]

Ok guys so i turned the desktop on this morning and it asked if i wanted to do a start up repair so i said sure why not and it said to do a system restore so i clicked ok and mouse and keyboard work fine and kespersky is back i have never been afraid to remove a virus protection hahaha anyone have an idea? I apologize for the very very messy thread

 

[gregrocker]

Download and install Microsoft Security Essentials, decline the trial version, update and run a Full Scan.

Turn off Kapersky Real Time protection in its Control Panel, then uninstall it in Start>Control Panel>Programs and Features.

Download and install Microsoft Security Essentials, update it and run a Full scan.