Solved lose HDMI video when windows loads

bandcomp

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Hi,
I have a mini computer (specs found here http://www.jetway.com.tw/jw/Barebone_view.asp?proname=JBC600C99-52W-B%20(Mini-top)&productid=760) I have had this setup for over a year now with hdmi audio and video to a receiver, then on to 2 projectors. It has worked (except when nvidia or windows updates something) great until about a week ago. It now works fine on boot up until you get to the Starting Windows message. After that message the screen would go back into standby mode. I figured it was another video update gone wrong, so I booted to safe mode and rolled back the driver. No luck. I took the computer to a regular monitor and plugged it in with hdmi. Same problem. I attached the monitor to the the dvi on the computer (using a dvi to vga adapter) and it boots up to windows fine. I then started the computer with hdmi connected, waited for the Starting Windows message to go away and the screen to go to standby, then switched back to the dvi port, and windows was loaded. So out of all that I gathered that the dvi port is working fine and the hdmi port only works until Windows loads.
Since then I have updated the graphics card with the latest driver from nvidia (v8.17.13.142), searched the BIOS for a setting to change (currently on AMI 080015 A02), I have tried to find a BIOS update (with no luck), tried to update the chipset (didn't seem to need an update according to intels automatic scan feature), and uninstall the video driver and allow windows to load its own driver.
I now ask for help with this thing because I don't know what to do next. I have not really been able to find a place with drivers for this machine. I don't know that a reinstall would fix anything, and I haven't tried since I can't find a good place for drivers and I don't have a Windows 7 Home Premium setup disk. Any ideas??
 
Last edited:

My Computer My Computer

OS
Windows 7 Professional 32bit
Okay delete the COLOR things and I might be able to read what you are writing.
TIP: use ENTER.


GreetZ

Me


PS: Probably the driver that set the wrong resolution when connecting the HDMI
Disk is never a problem, just go to a store and ask for a disk copy, or if you are lazy, download the disk and put it on a USB drive.
 

My Computer My Computer

Computer Manufacturer/Model Number
Me
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 2600k @ 4.5 Ghz
Motherboard
MSI P67A-GD65
Memory
6 GB kingston hyperX memory 1600 Mhz
Graphics Card(s)
ASUS GTX 570 Direct CUII
Sound Card
On board
Monitor(s) Displays
Digimate 22" 16:10 1680x1050
Hard Drives
Seagate Momentus XT 250 GB
WD 500 GB Green HDD
PSU
Corsair 750W Professional
Case
Antec DF-85
Cooling
Corsair H70
Keyboard
Logitech G510
Mouse
Logitech G700
Internet Speed
D: 40 Mbps - U: 1.5 Mbps
Sorry about that. Not sure why it came out like that.

TIP: use ENTER.
??

I have tried changing the resolution while on hdmi and then moving back to hdmi. It still does not work.
 

My Computer My Computer

OS
Windows 7 Professional 32bit
Three suggestions.

1. Trying loading the Windows system drivers in the Safe mode, reboot PC.
2. Check the power settings (advanced) and make the appropriate settings.
3. Uninstall the current Nvidia video drivers and only use the Jetway drivers.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i7-4790
Motherboard
GA-Z87X-D3H
Memory
G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
Graphics Card(s)
AMD Radeon R7 250
Sound Card
Realtek ALC892
Monitor(s) Displays
Samsung UN32EH5000, Dell 1703FPT
Screen Resolution
1920 x 1080, 1280 x 1024
Hard Drives
WD5003AZEX
WD10EZEX
Samsung HD103SJ
Samsung 128 GB 840 PRO
PSU
SeaSonic M12II SS-500GM
Case
Fractal Design Define R4
Cooling
Zalman CNPS9900ALED
Keyboard
Logitech K800
Mouse
Logitech M705
Internet Speed
16 Mbps
Antivirus
Avast
Browser
Firefox
Other Info
Bose Companion 2 Multimedia Speakers
I tried loading the windows driver in safe mode and no luck.
I'm not sure what power settings I should be looking at specifically, but they all look to be what I would normally set on other computers.
I wasn't able to find any jetway drivers when I was looking around on the web. I did forget about a driver disk that came with the computer though. I will try it in the next day or two and let you know how it goes.
Thanks for the help...
 

My Computer My Computer

OS
Windows 7 Professional 32bit
Sorry if this seems obvious to you but have you checked the display settings? Right click the desktop and click Screen Resolution while the computer is connected to the projectors. Make sure the settings are correct (I assume you want to duplicate the displays), including the resolution settings. It wouldn't be the first time a setting like this was changed during an update.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
I know this is late, but I just came across this post again (Iguess I forgot about it). I ended up reinstalling the computer after I found a setup disk for it. I managed to find drivers on different websites and got it back running. All is good after the reinstall.

Thanks for the help and sorry for the late reply..
 

My Computer My Computer

OS
Windows 7 Professional 32bit
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