Lose Internet When Printing

[JVKS]

Problem: When I print, I lose internet connectivity totally.

My system: New (3 days) Asus CM desktop with Windows 7 64 bit. HP 4200n printer. Both computer and printer are connected to a Linksys WRT54G2 v. 1 router.

HELP!!! This problem is killing me.

 

[chev65]

I looked into this problem and it seems that the cause is mostly related to power distribution. Try plugging the printer into a different outlet or another circuit that the router isn't plugged into. What can happen is that the power draw from the printer starting causes the router to fail momentarily and then loses the connection.

 

[JVKS]

Interesting. However, the printer is already plugged into its own outlet. And, I did not have this problem with the prior computer (Windows XP laptop), which was plugged into the same outlet as the new computer.

 

[chev65]

Could be a driver problem in that case. Are you using the auto installed Windows 7 driver for your printer or the one from the HP site?

It might be worth while to try installing a different driver from the HP site.
HP LaserJet 4200 Printer series- Download drivers and software - HP Business Support Center

 

[JVKS]

That seems to have done the trick. Thanks so much for your help. One interesting thing - the OS would not let me install the HP automatic driver analyzer. Blocked it completely.

 

[chev65]

Well good then, just a driver problem. Sometimes it's best too get them from the manufacture, other times the Win 7 ones are good enough.

That is strange about the auto analyzer being blocked but that is problably because it wasn't updated to work with Windows 7 yet.

Thanks for reporting back in JVKS. I shall mark this as solved.