Solved Lots of BSOD problems 1A 3B 0A 50 1E C4 BE 4E

beardo

New member
Local time
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Hi everyone, first time posting!

As you can see from the title of this thread, my computer is being very slightly problematic. Lots of BSOD errors over the last week. I've attached all the info necessary to look into this, hopefully. All my system info is in my profile, hopefully.

What I've done:

- RAM tests with MemTest86, 20+ hours and 10+ passes, all fine
- GPU tests with FurMark, all came back fine
- HD tests with SeaTools, all came back fine

I've also run Driver Verifier for a while, which should show in the dumps. It was coming back with some ASUS drivers, which I removed, but it's now coming back with dxgmms1.sys, win32k,sys and fltmgr.sys. The crashes occur most when watching YouTube on Chrome, or doing literally anything in Adobe Lightroom.

The errors I've received the last few days I've recorded:

1A x 8
3B x 6
0A x 4
50 x 4
1E x 3
C4 x 2
BE x 1
4E x 1

Any help would be hugely appreciated. I use this machine for work so it's quite important that it doesn't crash loads! :)
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7-4770K @ 3.50GHz2 x 8GB Corsair Vengeance DDR3 PC3-149001GB Gigabyte GeForce GTX 650 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-4770K @ 3.50GHz
Motherboard
ASUS Sabertooth Z87
Memory
2 x 8GB Corsair Vengeance DDR3 PC3-14900
Graphics Card(s)
1GB Gigabyte GeForce GTX 650 OC
Sound Card
On board
Monitor(s) Displays
Dell U2713HM 27" AH-IPS LED
Screen Resolution
2560 x 1440
Hard Drives
250GB Samsung 840 EVO SSD
4 x 3TB Toshiba SATA
PSU
Be Quiet! Power Zone 850W
Internet Speed
152Mbit Cable
Antivirus
Windows
Browser
Chrome

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Thanks for the reply Laith!

Both of those came back with no problems and DirectX is already at the latest version.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7-4770K @ 3.50GHz2 x 8GB Corsair Vengeance DDR3 PC3-149001GB Gigabyte GeForce GTX 650 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-4770K @ 3.50GHz
Motherboard
ASUS Sabertooth Z87
Memory
2 x 8GB Corsair Vengeance DDR3 PC3-14900
Graphics Card(s)
1GB Gigabyte GeForce GTX 650 OC
Sound Card
On board
Monitor(s) Displays
Dell U2713HM 27" AH-IPS LED
Screen Resolution
2560 x 1440
Hard Drives
250GB Samsung 840 EVO SSD
4 x 3TB Toshiba SATA
PSU
Be Quiet! Power Zone 850W
Internet Speed
152Mbit Cable
Antivirus
Windows
Browser
Chrome
Anything else I should be checking?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7-4770K @ 3.50GHz2 x 8GB Corsair Vengeance DDR3 PC3-149001GB Gigabyte GeForce GTX 650 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-4770K @ 3.50GHz
Motherboard
ASUS Sabertooth Z87
Memory
2 x 8GB Corsair Vengeance DDR3 PC3-14900
Graphics Card(s)
1GB Gigabyte GeForce GTX 650 OC
Sound Card
On board
Monitor(s) Displays
Dell U2713HM 27" AH-IPS LED
Screen Resolution
2560 x 1440
Hard Drives
250GB Samsung 840 EVO SSD
4 x 3TB Toshiba SATA
PSU
Be Quiet! Power Zone 850W
Internet Speed
152Mbit Cable
Antivirus
Windows
Browser
Chrome
Run MemTest86+ because 9 BSODs is caused by the memory and the dumps says that your memory is corrupted.
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

4 problems are caused by your graphics driver. Run Display Driver Uninstaller(DDU)
Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again. This is the guide for DDU: http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

Install the latest update of Windows Update.

Remove any ASUS hardware monitoring software.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Thanks for the reply again Laith.

I already ran MemTest86 for 3 nights in a row, about 20+ hours, and got no errors, but I'll try it again tonight. Also already removed anything to do with ASUS a few days ago.

Just used DDU to uninstall and reinstall my graphics drivers, but still getting crashes, last one was 1A.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7-4770K @ 3.50GHz2 x 8GB Corsair Vengeance DDR3 PC3-149001GB Gigabyte GeForce GTX 650 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-4770K @ 3.50GHz
Motherboard
ASUS Sabertooth Z87
Memory
2 x 8GB Corsair Vengeance DDR3 PC3-14900
Graphics Card(s)
1GB Gigabyte GeForce GTX 650 OC
Sound Card
On board
Monitor(s) Displays
Dell U2713HM 27" AH-IPS LED
Screen Resolution
2560 x 1440
Hard Drives
250GB Samsung 840 EVO SSD
4 x 3TB Toshiba SATA
PSU
Be Quiet! Power Zone 850W
Internet Speed
152Mbit Cable
Antivirus
Windows
Browser
Chrome
Run MemTest over 8 passes.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Thanks for the reply again.

I actually ran MemTest over about 10 passes before with no errors. I've now run it again over the last 2 nights, 3 passes each, and no errors again. Most of the crashes are still to do with graphics, resizing windows, watching YouTube, watching videos etc.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7-4770K @ 3.50GHz2 x 8GB Corsair Vengeance DDR3 PC3-149001GB Gigabyte GeForce GTX 650 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-4770K @ 3.50GHz
Motherboard
ASUS Sabertooth Z87
Memory
2 x 8GB Corsair Vengeance DDR3 PC3-14900
Graphics Card(s)
1GB Gigabyte GeForce GTX 650 OC
Sound Card
On board
Monitor(s) Displays
Dell U2713HM 27" AH-IPS LED
Screen Resolution
2560 x 1440
Hard Drives
250GB Samsung 840 EVO SSD
4 x 3TB Toshiba SATA
PSU
Be Quiet! Power Zone 850W
Internet Speed
152Mbit Cable
Antivirus
Windows
Browser
Chrome
Well, can you snap a picture of the BSOD when it happens, please?
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Did you Run MemTest over 8 passes consecutively. None stop.
No stopping and starting up testing later.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Thanks for the replies Laith & Layback Bear.

I'm just attaching some images for Laith of the last few crashes. Unfortunately no I didn't run 8 passes in a row because I need to use this machine for work and that would take over a day judging by how long a few passes takes. Is that necessary? I'm not really sure if I'd be able to do that.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7-4770K @ 3.50GHz2 x 8GB Corsair Vengeance DDR3 PC3-149001GB Gigabyte GeForce GTX 650 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-4770K @ 3.50GHz
Motherboard
ASUS Sabertooth Z87
Memory
2 x 8GB Corsair Vengeance DDR3 PC3-14900
Graphics Card(s)
1GB Gigabyte GeForce GTX 650 OC
Sound Card
On board
Monitor(s) Displays
Dell U2713HM 27" AH-IPS LED
Screen Resolution
2560 x 1440
Hard Drives
250GB Samsung 840 EVO SSD
4 x 3TB Toshiba SATA
PSU
Be Quiet! Power Zone 850W
Internet Speed
152Mbit Cable
Antivirus
Windows
Browser
Chrome
Can you please attach the new logs?
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Here's the logs, I haven't been running driver verifier though.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7-4770K @ 3.50GHz2 x 8GB Corsair Vengeance DDR3 PC3-149001GB Gigabyte GeForce GTX 650 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-4770K @ 3.50GHz
Motherboard
ASUS Sabertooth Z87
Memory
2 x 8GB Corsair Vengeance DDR3 PC3-14900
Graphics Card(s)
1GB Gigabyte GeForce GTX 650 OC
Sound Card
On board
Monitor(s) Displays
Dell U2713HM 27" AH-IPS LED
Screen Resolution
2560 x 1440
Hard Drives
250GB Samsung 840 EVO SSD
4 x 3TB Toshiba SATA
PSU
Be Quiet! Power Zone 850W
Internet Speed
152Mbit Cable
Antivirus
Windows
Browser
Chrome
Okay, i really hate to say this. But i think you might wanna replace the RAM. Before doing that, take another RAM set and put it into your computer and see if it BSODs lesser or more.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Thanks for the reply again Laith.

Unfortunately I don't have any other RAM lying around. Do you think it'd be worth just removing one of the sticks and running for a while to see if that helps?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7-4770K @ 3.50GHz2 x 8GB Corsair Vengeance DDR3 PC3-149001GB Gigabyte GeForce GTX 650 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-4770K @ 3.50GHz
Motherboard
ASUS Sabertooth Z87
Memory
2 x 8GB Corsair Vengeance DDR3 PC3-14900
Graphics Card(s)
1GB Gigabyte GeForce GTX 650 OC
Sound Card
On board
Monitor(s) Displays
Dell U2713HM 27" AH-IPS LED
Screen Resolution
2560 x 1440
Hard Drives
250GB Samsung 840 EVO SSD
4 x 3TB Toshiba SATA
PSU
Be Quiet! Power Zone 850W
Internet Speed
152Mbit Cable
Antivirus
Windows
Browser
Chrome
Okay.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Hi again. Been some days since I posted last. I tried running MemTest for 2 days straight while I wasn't here, got no errors at all. Any ideas on what to try next? Thanks.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7-4770K @ 3.50GHz2 x 8GB Corsair Vengeance DDR3 PC3-149001GB Gigabyte GeForce GTX 650 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-4770K @ 3.50GHz
Motherboard
ASUS Sabertooth Z87
Memory
2 x 8GB Corsair Vengeance DDR3 PC3-14900
Graphics Card(s)
1GB Gigabyte GeForce GTX 650 OC
Sound Card
On board
Monitor(s) Displays
Dell U2713HM 27" AH-IPS LED
Screen Resolution
2560 x 1440
Hard Drives
250GB Samsung 840 EVO SSD
4 x 3TB Toshiba SATA
PSU
Be Quiet! Power Zone 850W
Internet Speed
152Mbit Cable
Antivirus
Windows
Browser
Chrome
Both sets of logs you've uploaded so far have been incomplete, both sets missing important files needed to analyse the situation. Run the DM Log Collector again until it has completely finished then upload the unedited logs in your next post.
 

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Thanks for the reply Boozad.

Both times I uploaded logs I let it finish completely, it gave me a message saying "the file collector has finished", and I uploaded the zip file directly without even opening it.

I've just done it for a third time though and have attached that. Hopefully it has what was missing?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7-4770K @ 3.50GHz2 x 8GB Corsair Vengeance DDR3 PC3-149001GB Gigabyte GeForce GTX 650 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-4770K @ 3.50GHz
Motherboard
ASUS Sabertooth Z87
Memory
2 x 8GB Corsair Vengeance DDR3 PC3-14900
Graphics Card(s)
1GB Gigabyte GeForce GTX 650 OC
Sound Card
On board
Monitor(s) Displays
Dell U2713HM 27" AH-IPS LED
Screen Resolution
2560 x 1440
Hard Drives
250GB Samsung 840 EVO SSD
4 x 3TB Toshiba SATA
PSU
Be Quiet! Power Zone 850W
Internet Speed
152Mbit Cable
Antivirus
Windows
Browser
Chrome
That's better. Leave it with me and I'll get back to you.
 

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
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