Macrium restore problem

Flik

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I had to restore an image last week. On getting to the desktop after the restore, there was a shortcut on the desktop to a programme that was installed when I started the restore process but was not installed when the image was made.

Because of this I'm a bit wary of using it again, any ideas as to why this happened?

Thanks in advance.
 

My Computer

Computer Manufacturer/Model Number
Custom build
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Windows 7 Home Premium x64
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Intel Core i7 870 @ 2.93 GHZ
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ASUS P7P55D
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8 Gig Corsair DDR3
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Asus 560 TI
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Microsoft SideWinder X4
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Razer Deathadder
De Ja Vu?

What you are telling me is Macrium anticipated your installation of the app and went ahead and included it in the image. I don't think so. There is another explanation. Not knowing exactly what you have done precludes me from what that explanation is. I have found Macrium to be very reliable.
 

My Computer

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BGC (Bob's Garage Crew)
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win 7 X64 Ultimate SP1
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I3770K
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Asus P8Z77-V Deluxe
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G Skill F3-14900CL9-4GBXL x 4
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Hi Flik,

That's a strange one. A few things.

1. Are you sure that the shortcut wasn't there when you imaged?
2. Is it a functioning shortcut to an installed program?
3. Is your desktop on the partition you imaged and restored?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hewlett-Packard/G62-107SA Notebook
OS
Microsoft Windows 7 Home Premium 64-bit Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Hewlett-Packard 1425
Memory
8 GB DDR3
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Builtin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
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2TB WD MyBook Live NAS.
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Logitech Anywhere MX
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Norton 360
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Chrome
Hi Flik,

That's a strange one. A few things.

1. Are you sure that the shortcut wasn't there when you imaged?
2. Is it a functioning shortcut to an installed program?
3. Is your desktop on the partition you imaged and restored?

Hi :)

1. Positive, I didn’t install the programme until after I made the image.
2. No, it was just the shortcut (with generic icon, not the programmes icon) which didn’t lead anywhere as the programme was no longer installed.
3. Yep
 

My Computer

Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium x64
CPU
Intel Core i7 870 @ 2.93 GHZ
Motherboard
ASUS P7P55D
Memory
8 Gig Corsair DDR3
Graphics Card(s)
Asus 560 TI
Sound Card
Onboard
Monitor(s) Displays
Samsung 2443BW
Screen Resolution
1920 x 1200
Hard Drives
120 GB Corsair SSD
500 GB Western Digital Caviar Blue
1TB Western Digital My book USB
PSU
700W Toughpower
Case
Coolermaster Elite 330
Keyboard
Microsoft SideWinder X4
Mouse
Razer Deathadder
Weird. I've never heard of anything like that before. Were there any other problems with the restore?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hewlett-Packard/G62-107SA Notebook
OS
Microsoft Windows 7 Home Premium 64-bit Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Hewlett-Packard 1425
Memory
8 GB DDR3
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Builtin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
1.5TB Iomega Prestige USB 2 Drive (Samsung)
2TB WD MyBook Live NAS.
Mouse
Logitech Anywhere MX
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152 Mbs download 10 Mbs upload
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Norton 360
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Chrome
well Macrium and pretty much any imaging program takes its information from shadow copy so there must have been a discrepancy between the shadow copy image and the true state of windows at the time you imaged ;)

so if the shadow copy was Copy-on-Write which is differential then the data for the shortcut would have still existed when you took the image and before it was overwritten :cool:
 

My Computer

Computer Manufacturer/Model Number
built my own
OS
win7 ultimate / virtual box
CPU
Intel Core i7 3770K,1155, Ivy Bridge
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MSI Z77A-G43
Memory
GSkill Ripjaws Z Series 1600 CL 9.0 16GB
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KFA2 GeForce GTX 670 EX OC 2048MB GDDR5 PCI-E gfx card
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onboard Nvidia HDMI audio
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ASUS VK222H 22" widescreen LCD monitor
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1680x1050
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Kingston 128gb SSD
OCZ Vertex 90gb SSD
500GB WDCaviar 16mb 5000KS
320GB WDCaviar 16mb 3200AAKS sata 2
1TB Samsung 16mb HD103SJ sata 2
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Corsair HX 750W ATX2.2 Modular
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Antec 25 Kuhler H2O 620
Keyboard
logitech
Mouse
logitech MX518
Internet Speed
7mb adsl
The problem with that theory is that the program and the desktop shortcut were not installed until after the image was taken.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hewlett-Packard/G62-107SA Notebook
OS
Microsoft Windows 7 Home Premium 64-bit Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Hewlett-Packard 1425
Memory
8 GB DDR3
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Builtin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
1.5TB Iomega Prestige USB 2 Drive (Samsung)
2TB WD MyBook Live NAS.
Mouse
Logitech Anywhere MX
Internet Speed
152 Mbs download 10 Mbs upload
Antivirus
Norton 360
Browser
Chrome
The problem with that theory is that the program and the desktop shortcut were not installed until after the image was taken.

agreed but the answers from the OP dont stack up ................
I had to restore an image last week. On getting to the desktop after the restore, there was a shortcut on the desktop to a programme that was installed when I started the restore process but was not installed when the image was made.
suggests the program was installed when the restore process was started ?

then the op unninstalled it , then the OP made the image ?
 

My Computer

Computer Manufacturer/Model Number
built my own
OS
win7 ultimate / virtual box
CPU
Intel Core i7 3770K,1155, Ivy Bridge
Motherboard
MSI Z77A-G43
Memory
GSkill Ripjaws Z Series 1600 CL 9.0 16GB
Graphics Card(s)
KFA2 GeForce GTX 670 EX OC 2048MB GDDR5 PCI-E gfx card
Sound Card
onboard Nvidia HDMI audio
Monitor(s) Displays
ASUS VK222H 22" widescreen LCD monitor
Screen Resolution
1680x1050
Hard Drives
Kingston 128gb SSD
OCZ Vertex 90gb SSD
500GB WDCaviar 16mb 5000KS
320GB WDCaviar 16mb 3200AAKS sata 2
1TB Samsung 16mb HD103SJ sata 2
PSU
Corsair HX 750W ATX2.2 Modular
Cooling
Antec 25 Kuhler H2O 620
Keyboard
logitech
Mouse
logitech MX518
Internet Speed
7mb adsl
check the date on the macrium image. mount the image via macrium's restore/inspect image. look in the mounted image folder <image drive letter>\Users\owner\Desktop to see if the shortcut is there. if it is, there was a full image or incremental made after the install.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build Nanu by 3SX
OS
Win 7 ultimate x64 sp1
CPU
Intel i7 4 core 3770k ivy bridge o/c to 4.2ghz
Motherboard
Asus p8z77-i Deluxe
Memory
16 GB
Graphics Card(s)
Nvidia geforce GTX650
Sound Card
Realtek on mb
Monitor(s) Displays
24in. lcd/led
Screen Resolution
1920x1080
Hard Drives
128GB Kingston SSD
500GB seagate maximus xt hybrid
500GB hitachi HD
500GB external WD Passport usb3
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Silverstone 450 watt
Case
Silverstone FT03 Black Fortress
Cooling
Water cooler
Keyboard
Logitech wireless kbd/mouse mk300
Mouse
Logitech wireless kbd/mouse mk300
Internet Speed
8mb adsl (actuall speed is around 6mb)
Other Info
Asus DSL-N55U wireless router
SONY BC-5850H 6X BLURAY writer
OUTPOST Security Suite
The problem with that theory is that the program and the desktop shortcut were not installed until after the image was taken.

agreed but the answers from the OP dont stack up ................
I had to restore an image last week. On getting to the desktop after the restore, there was a shortcut on the desktop to a programme that was installed when I started the restore process but was not installed when the image was made.
suggests the program was installed when the restore process was started ?

then the op unninstalled it , then the OP made the image ?

Hence my earlier questions.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hewlett-Packard/G62-107SA Notebook
OS
Microsoft Windows 7 Home Premium 64-bit Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Hewlett-Packard 1425
Memory
8 GB DDR3
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Builtin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
1.5TB Iomega Prestige USB 2 Drive (Samsung)
2TB WD MyBook Live NAS.
Mouse
Logitech Anywhere MX
Internet Speed
152 Mbs download 10 Mbs upload
Antivirus
Norton 360
Browser
Chrome
Not the actual days but to make things a bit easier to understand...
I made an image on Monday.
On Wednesday I installed a programme.
On Friday I had to restore to Mondays image. On getting to the desktop the icon/dead shortcut to the programme installed on Wednesday was on the desktop. (I didn't uninstall the programme as figured there was no need as I was doing a restore.
 

My Computer

Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium x64
CPU
Intel Core i7 870 @ 2.93 GHZ
Motherboard
ASUS P7P55D
Memory
8 Gig Corsair DDR3
Graphics Card(s)
Asus 560 TI
Sound Card
Onboard
Monitor(s) Displays
Samsung 2443BW
Screen Resolution
1920 x 1200
Hard Drives
120 GB Corsair SSD
500 GB Western Digital Caviar Blue
1TB Western Digital My book USB
PSU
700W Toughpower
Case
Coolermaster Elite 330
Keyboard
Microsoft SideWinder X4
Mouse
Razer Deathadder
did you try mounting the image & checking the image's desktop folder? does macrium list any images made after the wed. program installation? was the image you had restored a full or an incremental?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build Nanu by 3SX
OS
Win 7 ultimate x64 sp1
CPU
Intel i7 4 core 3770k ivy bridge o/c to 4.2ghz
Motherboard
Asus p8z77-i Deluxe
Memory
16 GB
Graphics Card(s)
Nvidia geforce GTX650
Sound Card
Realtek on mb
Monitor(s) Displays
24in. lcd/led
Screen Resolution
1920x1080
Hard Drives
128GB Kingston SSD
500GB seagate maximus xt hybrid
500GB hitachi HD
500GB external WD Passport usb3
PSU
Silverstone 450 watt
Case
Silverstone FT03 Black Fortress
Cooling
Water cooler
Keyboard
Logitech wireless kbd/mouse mk300
Mouse
Logitech wireless kbd/mouse mk300
Internet Speed
8mb adsl (actuall speed is around 6mb)
Other Info
Asus DSL-N55U wireless router
SONY BC-5850H 6X BLURAY writer
OUTPOST Security Suite
In my experience, when you back up the OS partition from Win7, MR makes a copy of that partition.

Then, when you restore from that backup, the partition is overwritten from the backup.

However, if you managed to somehow move your "Desktop" folder to a different partition, then when you did the restore, if that partition wasn't included, the folder would not change.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Win7 Pro 32-bit, Win8 Pro 32-bit
CPU
AMD Phenom II X6 1090T
Motherboard
Gigabyte
Memory
4GB ddr3 1300
Graphics Card(s)
AMD HD 4290 onboard
Sound Card
Builtin Realtek HD Audio
Monitor(s) Displays
Samsung 24" widescreen, LG 23" widescreen
Screen Resolution
1920x1200/1920x1080
Hard Drives
Kingston 256GB SSD
Keyboard
Logitech Illuminated Keyboard
Mouse
Logitech M705 wireless mouse
Antivirus
Norton Av 2013
Browser
IE v10
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