Malfunctioning Windows Update

Antidepressant

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Hi everyone,

I have been searching on google to find a solution to my problem but the information that I found isn't helpful and I do apologize if a similar thread was created on this forums, I didn't happen to find one.

My Windows Update has suddenly stopped functioning. When I try to access it on Control Panel, it takes about a minute to respond and when it does, it shows Windows Update disabled. When I try to turn it back on, it gives me the following error message.

Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer.

I did check the services and Windows Update service is on Automatic, which is weird. So, I did full virus and malware scan, nothing was found and I'am hopeless, don't know what else to do.

I would be grateful if someone could point me to the right direction. :)

Kind Regards
Ozzy
 

My Computer

Computer Manufacturer/Model Number
/
OS
Windows 7
CPU
AMD Phenom(tm) II X4 955 Processor 3.20GHz
Motherboard
Gigabyte MA790X-UD3P
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 9600 GT
Sound Card
Integrated
Monitor(s) Displays
Apple 20" inch
Screen Resolution
1680x1050
Hard Drives
HITACHI ATA 500GB
PSU
/
Case
Gaming Case
Cooling
/
Keyboard
Microsoft Office Keyboard
Mouse
Microsoft Optical Mouse
Try this:

For 32-bit Windows, open a command prompt (run as administer) and enter the following lines:
net stop wuauserv
regsvr32 %windir%\system32\wups2.dll
net start wuauserv


For 64-bit Windows, the second line differs due to the location of the DLL file:
net stop wuauserv
regsvr32 %windir%\syswow64\wups2.dll
net start wuauserv


In each case, the first and last commands stop and then restart the Windows Update service.
This is a precaution to keep the service from becoming unstable.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Try this:
For 32-bit Windows, open a command prompt (run as administer) and enter the following lines:
net stop wuauserv
regsvr32 %windir%\system32\wups2.dll
net start wuauserv


For 64-bit Windows, the second line differs due to the location of the DLL file:
net stop wuauserv
regsvr32 %windir%\syswow64\wups2.dll
net start wuauserv
For x64 systems wups2.dll is only in System32 folder too,there is no wups2.dll in SysWOW64 -check yourself using explorer or command prompt -not any 3p file manager because not all this kind of tools show correct file locations in system folders in x64 systems

@Antidepressant

1.Control Panel>>Troubleshooting>>System and Security>>Fix problems with Windows Update
2.Try reset WU in aggressive mode How do I reset Windows Update components?

//note:ignore message about apply only for older systems.MS Fix it should work fine on 7 as well//
 

My Computer

Computer Manufacturer/Model Number
Custom made
OS
Windows 7 Professional x64 PL
CPU
AMD Athlon 4450e
Motherboard
Giga-Byte GA-MA69G-S3H
Memory
GoodRam DDR2 2x2048MB (FSB 800MHz)
Graphics Card(s)
nVidia GeForce 9600GT (G94-300) 1024 MB
Monitor(s) Displays
SAMSUNG SyncMaster HS2P301688
Hard Drives
Seagate ST3750330AS 750GB
PSU
Corsair 550W
Cooling
AeroCool ExtremeEngine 3T
Thank you very much guys, sorted it out! :) I really appreciate your help. :)
 

My Computer

Computer Manufacturer/Model Number
/
OS
Windows 7
CPU
AMD Phenom(tm) II X4 955 Processor 3.20GHz
Motherboard
Gigabyte MA790X-UD3P
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 9600 GT
Sound Card
Integrated
Monitor(s) Displays
Apple 20" inch
Screen Resolution
1680x1050
Hard Drives
HITACHI ATA 500GB
PSU
/
Case
Gaming Case
Cooling
/
Keyboard
Microsoft Office Keyboard
Mouse
Microsoft Optical Mouse
I have the same problem as you do.
I've tried the "Fix It for Me" tool, it doesn't do anything.
Also, I tried the command, and it keeps giving me ACCESS DENIED response.

I don't know what to do!

I just bought a new laptop: SAMSUNG with W7 Home Premium 64bit.
No virus or anything on it. I've disabled all the anti virus protection just incase if they were interferring with the windows update. Nada.
 

My Computer

Computer Manufacturer/Model Number
SAMSUNG
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i3
Memory
4GB
I may be a little late on this topic. but anyways, I think sharing info won't hurt.

"Fix It for Me" tool does not work!

Here's what worked for me: Control Panel --> Windows Update
on the left sidebar, click Change Settings, I found the automatic updates was disabled, I enabled it and its all good now.

@Gold = Your 'Access Denied' could be because of admin rights.
 

My Computer

OS
Windows 7 Professional x64
i like tag on to this I update whenever im told there is a update but im having problems. windows 7 home permium often times updates stop half way or frezze or loose network. Often times I restart install updates then it redownloads same one, I tried two windows update fixers one from microsoft one from a windows forum. Neither offered permenant fix. Is there a better way to fix it and should I disable auto update and do it my self? to stop this from happening. I have a program says repairs windows update but I scared use one want know what you think I would make own post but I don't want make a 100posts today
 

My Computer

OS
windows7 64bit
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