Malware Attacked on Windows 7 and WDO Also not working on Boot

[farhaj]

Recenlty, Some Malware has attacked on my Laptop. I tried using windows defender offline through USB to work on Boot. But I get wondows Boot Manager page opened which stats that not able to Boot due to some error in wondows...

I can though start the windows and open explrer.. but I get error messages from this malware again and again..

also, it has created files in AppData.. named Sys32.exe and explroer.exe which has strange logos on it..

Also the screen goes BSOD on Restarting or on shut down...

Norton and Eset 32 a=have not been able to delete or clean it..

please help me here..

I can give all details what requires

 

[gregrocker]

I'd wipe the HD with Diskpart Clean Command and then do a Clean Reinstall - Factory OEM Windows 7 which is vastly superior to any preinstalled Win7 which is the worst install you can possibly have.

Otherwise work through the steps for Troubleshooting Windows 7 Failure to Start

 

[farhaj]

Rather than A new INstall as a last scenerio.. some solutions would be helpful

 

[VistaKing]

   Warning

You will need a USB FLASH DRIVE

   Tip

Download the Tool from a non infected PC

Farbar Recovery Scan Tool

Choose one that goes with your OS bit version . Save the file to a USB Flash drive

32-bit Version OS :ar: Farbar Recovery Scan Tool

64-Bit Version OS :ar: Farbar Recovery Scan Tool x64

   Note

Click the rb: button and right-click Computer .Select Properties . Look for System Type: which will say 32-bit Operating System or 64-bit Operating System

Plug the flash drive into the infected PC.

Enter System Recovery Options.

:ar: To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select Repair Your Computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.

:ar: To enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.

:ar: On the System Recovery Options menu you will get the following options:

• Startup Repair

• System Restore

• Windows Complete PC Restore

• Windows Memory Diagnostic Tool

• Command Prompt

Select Command Prompt

In the command window type X:\FRST.exe (for x64 bit version type X:\FRST64.exe) and press Enter

   Note

Replace letter X with the drive letter of your flash drive.

   Tip

Type the commands below to see what your letter is for the USB drive and press ENTER after each command

Diskpart
List volume

The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
FRST will let you know when the scan is complete and has written the FRST.txt to file
Please copy and paste both logs in your reply.(FRST.txt and Addition.txt)

 

[gregrocker]

Rather than A new INstall as a last scenerio.. some solutions would be helpful

I gave you a dozen steps in Troubleshooting Windows 7 Failure to Start to work in boot on a malware infected PC until it can function correctly from desktop.

If you have no more attention to detail than that response implies then you should take it to a shop.