Malware causing BSOD with anti-virus tool

sv76

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I was referred to this board from the BSOD forum.

Reference thread: http://www.sevenforums.com/bsod-hel...virus-removal-tool-client-registry-error.html

This includes SFDT and error information.

Problem only occurs when trying to use Kaspersky Virus Removal tool. Kaspersky ISS comes up with no viruses, Defender empty, system restore didn't resolve problem.

TDSS killer found one malware, which was deleted and further scans confirm there were no threats.

My concern is removing any malware/viruses from my system, but I'm starting to wonder if there's a more serious issue since it only happens with this one program and nothing else.
 

My Computer My Computer

At a glance

Windows 7 Home Premium
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium
Antivirus
Kaspersky
Browser
Internet explorer
Did a little advance work by running Malwarebytes full scan and came up with nothing.

Report:


Protection: Enabled
9/17/2013 12:14:51 PM
mbam-log-2013-09-17 (12-14-51).txt
Scan type: Full scan (C:\|D:\|E:\|F:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 317918
Time elapsed: 44 minute(s), 20 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
 

My Computer My Computer

At a glance

Windows 7 Home Premium
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium
Antivirus
Kaspersky
Browser
Internet explorer
Copy and paste the TDSS log.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Ran it again and it came up with a new "suspicious object" this time:

I couldn't paste log, so I attached it as a .txt file
 

Attachments

My Computer My Computer

At a glance

Windows 7 Home Premium
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium
Antivirus
Kaspersky
Browser
Internet explorer
Download CKScanner by askey127 from HERE
Important - Save it to your desktop.
Doubleclick CKScanner.exe and click Search For Files.
After a very short time, when the cursor hourglass disappears, click Save List To File. It will appear that CKS isn't doing anything...it is, so just be patient!
A message box will verify the file saved.
Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
This is all it gave me:

Code:
CKScanner 2.4 - Additional Security Risks - These are not necessarily bad
scanner sequence 3.RP.11.QXNAQ0
 ----- EOF -----
 

My Computer My Computer

At a glance

Windows 7 Home Premium
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium
Antivirus
Kaspersky
Browser
Internet explorer
BUMP

Does anyone have any ideas what to do with this? I'm at my wits end with this one; I just can't seem to get rid of it.

Deleting the file in TDSS (which is labeled suspicious) just causes a different file to come up on further scans, so it doesn't seem like TDSS is getting the job done.

Looking at my windows update, there are several failed updates involving a security definition as well as a few for windows defender (one or two at the most).

Security Update for Windows 7 for x64-based Systems (KB2872339)
Installation date: ‎9/‎16/‎2013 8:39 PM
Installation status: Failed
Error details: Code 80004004
Update type: Important

Update for Windows 7 for x64-based Systems (KB2853952)
Installation date: ‎9/‎16/‎2013 8:10 PM
Installation status: Failed
Error details: Code 80004004


Windows Malicious Software Removal Tool x64 - August 2012 (KB890830)
Installation date: ‎9/‎3/‎2012 7:09 PM
Installation status: Failed
Error details: Code 800706BE
Update type: Important
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium
Antivirus
Kaspersky
Browser
Internet explorer
sv76,

TDSSKiller reported:

Code:
13:09:38.0340 0x135c  [ 8ACBB0D11A99EF06BFFD09C5B4DF0925 ] 1669646drv      C:\Windows\system32\DRIVERS\1669646drv.sys
13:09:38.0355 0x135c  Suspicious file (Forged): C:\Windows\system32\DRIVERS\['p;. [COLOR=royalblue]Real md5: 8ACBB0D11A99EF06BFFD09C5B4DF0925[/COLOR], Fake md5: AF34937075FC9B5FBF3D9F7E9C4BBCEB
13:09:38.0355 0x135c  1669646drv ( ForgedFile.Multi.Generic ) - warning
13:09:38.0355 0x135c  1669646drv - detected ForgedFile.Multi.Generic (1)

That appears to be a file created by the Kaspersky Virus Removal Tool.


Try uninstalling the tool:
Open the KVR Tool, and disable the Self Defense option.
Click: Complete Antivirus Protection
The uninstall window should open.
Click the Remove button.

Restart the computer.

See if that takes care of it.
 

My Computer My Computer

At a glance

Windows 7 Home Premium
Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
I don't have the tool installed; I was running it from Kaspersky's website. So, I can't uninstall the tool.

It makes sense that it would be a file tied to that application though since it's the only thing triggering the BSOD.
 

My Computer My Computer

At a glance

Windows 7 Home Premium
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium
Antivirus
Kaspersky
Browser
Internet explorer
Can you provide the exact website from which you used this tool?

There is a bogus website that installs its Kaspersky file to Windows.
Are you getting any Kaspersky Lab Antivirus Online message when the computer is rebooted?
 

My Computer My Computer

At a glance

Windows 7 Home Premium
Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
Site: Virus Removal Tools | Kaspersky Lab, Latest Versions | Virus Removal Tool | Kaspersky Lab

This is also where I use the TDSS Killer.

Also, Windows is now reporting several "problems" with video hardware on the computer:

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20130802-1121.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20130802-1121.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20130802-1121.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
 
 

My Computer My Computer

At a glance

Windows 7 Home Premium
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium
Antivirus
Kaspersky
Browser
Internet explorer
Download DDS from one of these links:
DDS.com
DDS.pif
  • Disable any script blocking protection
  • Double click the dds icon to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt <--- will be minimized in the task tray
  • Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Thanks for responding.

Code:
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16686
Run by Steve at 18:46:04 on 2013-09-20
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4044.2391 [GMT -5:00]
.
AV: Kaspersky Internet Security *Enabled/Updated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5}
SP: Kaspersky Internet Security *Enabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Kaspersky Internet Security *Enabled* {FB2ABE9A-01A4-4539-FCD2-C7EA1246D49E}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\HP SimplePass 2012\TrueSuiteService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\HP SimplePass 2012\TouchControl.exe
C:\Program Files (x86)\HP SimplePass 2012\BioMonitor.exe
C:\Windows\system32\svchost.exe -k WbioSvcGroup
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar1.exe
C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar2.exe
C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Macromed\Flash\FlashUtil64_11_8_800_175_ActiveX.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\wmi64.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mStart Page = about:blank
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2012\IEBHO.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Safe Money Plugin: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\OnlineBanking\online_banking_bho.dll
BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\UrlAdvisor\klwtbbho.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
mRun: [HPQuickWebProxy] "C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe"
dRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:60
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ie_banner_deny.htm
IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\UrlAdvisor\klwtbbho.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
TCP: NameServer = 192.168.254.254
TCP: Interfaces\{93AC2E49-210A-4D04-8B43-36016420D8F3} : DHCPNameServer = 192.168.254.254
TCP: Interfaces\{93AC2E49-210A-4D04-8B43-36016420D8F3}\3547574656E647 : DHCPNameServer = 172.16.65.206 172.16.65.204
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec /fu {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} /qn
x64-mStart Page = about:blank
x64-BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
x64-BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
x64-BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2012\x64\IEBHO.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Safe Money Plugin: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\OnlineBanking\online_banking_bho.dll
x64-BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\UrlAdvisor\klwtbbho.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [SetDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe
x64-IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
x64-IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\UrlAdvisor\klwtbbho.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-mASetup: {0CE7EBAF-157D-4111-9146-057CB2A4023E} - msiexec /fu {0CE7EBAF-157D-4111-9146-057CB2A4023E} /qn
.
============= SERVICES / DRIVERS ===============
.
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;C:\Windows\System32\drivers\klim6.sys [2012-8-2 28504]
R1 kltdi;kltdi;C:\Windows\System32\drivers\kltdi.sys [2013-1-14 54368]
R1 kneps;kneps;C:\Windows\System32\drivers\kneps.sys [2012-8-13 178448]
R2 AVP;Kaspersky Anti-Virus Service;C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe [2013-1-14 356376]
R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass 2012\TrueSuiteService.exe [2011-8-26 260424]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-8-10 197536]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-3-5 35200]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-3-26 13592]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-3-26 2424424]
R2 jhi_service;Intel(R) Identity Protection Technology Host Interface Service;C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe [2011-2-24 212944]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-9-17 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-9-17 701512]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2012-3-26 2656280]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-28 31088]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-10-15 317440]
R3 klkbdflt;Kaspersky Lab KLKBDFLT;C:\Windows\System32\drivers\klkbdflt.sys [2013-1-14 29016]
R3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\System32\drivers\klmouflt.sys [2013-1-14 29528]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-9-17 25928]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-3-26 539240]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\Windows\System32\drivers\rtl8192ce.sys [2012-3-26 1145448]
S1 1669646drv;1669646drv;C:\Windows\System32\drivers\1669646drv.sys [2013-9-17 556632]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2012-3-26 339048]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-8-23 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-09-20 15:01:20 9694160 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{71D623FC-F5FC-4E65-9119-B14366319827}\mpengine.dll
2013-09-17 17:13:46 -------- d-----w- C:\Users\Steve\AppData\Roaming\Malwarebytes
2013-09-17 17:13:42 -------- d-----w- C:\ProgramData\Malwarebytes
2013-09-17 17:13:41 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-09-17 17:13:41 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-09-17 17:12:56 -------- d-----w- C:\Users\Steve\AppData\Local\Programs
2013-09-17 16:26:55 556632 ----a-w- C:\Windows\System32\drivers\1669646drv.sys
2013-09-17 16:05:22 -------- d-----w- C:\TDSSKiller_Quarantine
2013-09-17 04:33:11 -------- d-----w- C:\MGADiagToolOutput
2013-09-17 01:47:37 155584 ----a-w- C:\Windows\System32\drivers\ataport.sys
2013-09-17 01:47:35 3155456 ----a-w- C:\Windows\System32\win32k.sys
2013-09-14 17:52:38 -------- d-----w- C:\Program Files (x86)\Microsoft Analysis Services
.
==================== Find3M  ====================
.
2013-09-20 17:39:10 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-20 17:39:10 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-08-11 14:21:59 90208 ----a-w- C:\Windows\System32\drivers\klflt.sys
2013-08-11 14:21:59 54368 ----a-w- C:\Windows\System32\drivers\kltdi.sys
2013-08-11 14:21:59 178448 ----a-w- C:\Windows\System32\drivers\kneps.sys
2013-08-10 05:22:18 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-08-10 05:20:59 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2013-08-10 05:20:55 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-08-10 05:20:55 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-08-10 03:59:10 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-08-10 03:58:09 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-08-10 03:58:06 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-08-10 03:58:06 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-08-10 03:17:38 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-08-10 03:07:50 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-08-10 02:27:59 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-08-10 02:17:19 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-08-07 09:22:02 278800 ------w- C:\Windows\System32\MpSigStub.exe
2013-08-02 02:23:53 5550528 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-08-02 02:15:44 1732032 ----a-w- C:\Windows\System32\ntdll.dll
2013-08-02 02:15:03 362496 ----a-w- C:\Windows\System32\wow64win.dll
2013-08-02 02:15:03 243712 ----a-w- C:\Windows\System32\wow64.dll
2013-08-02 02:15:03 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2013-08-02 02:14:57 215040 ----a-w- C:\Windows\System32\winsrv.dll
2013-08-02 02:14:11 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2013-08-02 02:13:34 424448 ----a-w- C:\Windows\System32\KernelBase.dll
2013-08-02 01:59:30 3968960 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-08-02 01:59:30 3913664 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-08-02 01:51:23 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll
2013-08-02 01:50:42 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-08-02 01:50:42 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2013-08-02 01:09:17 338432 ----a-w- C:\Windows\System32\conhost.exe
2013-08-02 00:59:09 112640 ----a-w- C:\Windows\System32\smss.exe
2013-08-02 00:45:37 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-08-02 00:45:36 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-08-02 00:45:35 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-08-02 00:45:34 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-08-02 00:43:05 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43:05 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43:05 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43:05 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2013-07-25 09:25:54 1888768 ----a-w- C:\Windows\System32\WMVDECOD.DLL
2013-07-25 08:57:27 1620992 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL
2013-07-19 01:58:42 2048 ----a-w- C:\Windows\System32\tzres.dll
2013-07-19 01:41:01 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2013-07-09 05:52:52 224256 ----a-w- C:\Windows\System32\wintrust.dll
2013-07-09 05:51:16 1217024 ----a-w- C:\Windows\System32\rpcrt4.dll
2013-07-09 05:46:20 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-07-09 05:46:20 1472512 ----a-w- C:\Windows\System32\crypt32.dll
2013-07-09 05:46:20 139776 ----a-w- C:\Windows\System32\cryptnet.dll
2013-07-09 04:52:33 663552 ----a-w- C:\Windows\SysWow64\rpcrt4.dll
2013-07-09 04:52:10 175104 ----a-w- C:\Windows\SysWow64\wintrust.dll
2013-07-09 04:46:31 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2013-07-09 04:46:31 1166848 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-07-09 04:46:31 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2013-07-06 06:03:53 1910208 ----a-w- C:\Windows\System32\drivers\tcpip.sys
.
============= FINISH: 18:47:56.72 ===============
 

Attachments

My Computer My Computer

At a glance

Windows 7 Home Premium
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium
Antivirus
Kaspersky
Browser
Internet explorer
sv76,

From the website you provided, it appears the Kaspersky Virus Removal Tool (KVRT) was downloaded.
Do not see an online option for KVRT.

Where the issue gets complicated is that you have the Kaspersky Internet Security installed, and then also used the KVRT. The scan engine in KVRT is the same engine family as used in the Kaspersky Internet Security.

The file C:\Windows\System32\drivers\1669646drv.sys may belong to the KVRT, but, it may also belong to the Kaspersky Internet Security, or the Kapersky Anti-Virus program included in KIS!!!

My speculation is that at this point you may need to uninstall the Kaspersky Internet Security using the removal tool to uninstall Kaspersky Lab products:
Service articles

After that, run a diagnostic such as DDS, OTL, or the Farbar Recovery Scan Tool, to determine if there are any Kaspersky remnants left.

Not all files associated with Kaspersky has its name included in it, so it may be an involved process.

Someone else may have a better idea...
 

My Computer My Computer

At a glance

Windows 7 Home Premium
Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
Thanks for the reply, Cottonball.

While looking around in the control panel, I found the offending source files listed in the DDS. The files are sourced from Kaspersky, so it is very possible. I've had to reinstall Kaspersky once for corrupted files, so it wouldn't be out of the realm of possibility.

Luckily, this computer is old and mostly used for typing, so I'm not too worried about it at this point since I can find no evidence that it's serious malware. I was debating about giving it to my brother since he needs a computer but since this issue and a malfunctioning keyboard (separate issue: I type like an angry white person), I'll probably end up sacking it for something better anyway.

You guys were very helpful though! I definitely learned more about computers in the past week than I'd ever imagined I would.
 

My Computer My Computer

At a glance

Windows 7 Home Premium
Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home Premium
Antivirus
Kaspersky
Browser
Internet explorer
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