Malware issues - Windows 7

Jeas

New member
Local time
5:22 PM
Messages
2
I just lent my computer to my brother, and it came back with a "windows 7 security" malware. I don't understand how it got through, but I guess that doesn't fully matter as much as getting rid of this. I ran malware bytes, the free version, and it said it removed the files, but when I restarted my computer, 4 error codes came up:

Windows cannot find 'C:\Windows\System32\igfxtray.exe'. Make sure you typed the name correctly, and then try again.

Windows cannot find 'C:\Windows\System32\kdcmd.exe'. Make sure you typed the name correctly, and then try again.

Windows cannot find 'C:\Windows\System32\igfxtrayTiltWheelMouse.exe'. Make sure you typed the name correctly, and then try again.

Windows cannot find 'C:\Windows\System32\igfxpers.exe'. Make sure you typed the name correctly, and then try again.

Now, when I tried to close these, it re-boots the malware. If it matters, the file doesn't appear to be "real" in the sense that my computer works mostly fine without it, and the icon is a red circle with an X in it.
The only other thing I noticed was, I tried to load up a program that accesses locally stored data (HoldemManager fwiw) and I am unable to load it up, getting the message:
"The following error occurred when trying to open the database: Unable to read data from transport connection: An existing connection was forcibly closed by the remote host."

Please help, you're my only hope! (Starwars reference)
 

My Computer

OS
Windows 7 Home Premium 32bit
Welcome to SevenForums!

Do you have a restore point from before you let your brother have the computer? See if you can go back to it and then perform another full scan with Malwarebytes.

Which antivirus software do you have running? What exactly did you find during the scan?

Most importantly: find out what it is your brother did with the machine. He was obviously careless with it - humans are still the main reason systems get infected.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom-built
OS
Windows 7 Professional SP1 32-bit
CPU
Intel Core 2 Duo E6600 2.4GHz
Motherboard
Asus PL5D2
Memory
4GB DDR2-667 (4x1GB in dual-channel config)
Graphics Card(s)
nVidia GeForce 9800 GT
Sound Card
Creative X-Fi XtremeMusic
Monitor(s) Displays
Acer P236H
Screen Resolution
1920x1200 (DVI)
Hard Drives
OCZ SSD Vertex Plus 60GB SATA (Firmware 3.55), 64MB cache
Hitachi HD321KJ SATA, 320GB, 7200rpm, 16MB cache
PSU
Antec TruePower 2.0
Case
Cooler Master Centurion
Cooling
Too many fans
Keyboard
Standard
Mouse
Microsoft wireless optical mouse
Internet Speed
AT&T U-verse (18mbit/sec)
Antivirus
Microsoft Security Essentials
Browser
Firefox
Other Info
Other devices:
Compaq CQ-60 laptop
Google Nexus 7 (2012) tablet
Nvidia SHIELD tablet (US/LTE)
Hardkernel ODROID-XU single-board computer (Samsung Exynos 5420)
Hello Jeas and welcome to Seven Forums.

First, my usual disclaimer: I'm not an expert at anything! :)

Never, ever lend your computer to your brother again! :roflmao:

I'd suggest making a copy of the free Microsoft Standalone System Sweeper. Run the full scan and see if that doesn't help.

http://www.sevenforums.com/tutorials/166445-microsoft-standalone-system-sweeper.html

You could also try the free Hitman Pro as yet another malware scanner.

Hitman Pro 3 - SurfRight

igfxtray is a process which allows you to access the Intel 81x series Graphics configuration and diagnostic application for the Intel graphics chipset. This program is a non-essential system process, and is installed for ease of use via the desktop tray. You could uninstall them if you want to. Since I'm not an expert at anything I'm not sure if you can download clean copies from the Intel website.

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Intel%C2%AE+Embedded+Graphics+Drivers&ProductProduct=Intel%C2%AE+Embedded+Graphics+Drivers&ProdId=2159&LineId=2159&FamilyId=39

And not to sound like I'm preaching, but this is a good example of why a system image is so important. If a machine gets corrupted by malware or anything else, a system image can get the machine up and running to a known clean condition in minutes.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
Never, ever lend your computer to your brother again! :roflmao:

I was actually making a point of not saying it so bluntly - but, yeah. LOL. ;)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom-built
OS
Windows 7 Professional SP1 32-bit
CPU
Intel Core 2 Duo E6600 2.4GHz
Motherboard
Asus PL5D2
Memory
4GB DDR2-667 (4x1GB in dual-channel config)
Graphics Card(s)
nVidia GeForce 9800 GT
Sound Card
Creative X-Fi XtremeMusic
Monitor(s) Displays
Acer P236H
Screen Resolution
1920x1200 (DVI)
Hard Drives
OCZ SSD Vertex Plus 60GB SATA (Firmware 3.55), 64MB cache
Hitachi HD321KJ SATA, 320GB, 7200rpm, 16MB cache
PSU
Antec TruePower 2.0
Case
Cooler Master Centurion
Cooling
Too many fans
Keyboard
Standard
Mouse
Microsoft wireless optical mouse
Internet Speed
AT&T U-verse (18mbit/sec)
Antivirus
Microsoft Security Essentials
Browser
Firefox
Other Info
Other devices:
Compaq CQ-60 laptop
Google Nexus 7 (2012) tablet
Nvidia SHIELD tablet (US/LTE)
Hardkernel ODROID-XU single-board computer (Samsung Exynos 5420)
Can you post the .txt log that Malwarebytes produced? (copy and paste in next reply)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Malwarebytes' Anti-Malware 1.51.2.1300
Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Database version: 8311

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

04/12/2011 9:20:04 PM
mbam-log-2011-12-04 (21-20-04).txt

Scan type: Quick scan
Objects scanned: 190348
Time elapsed: 5 minute(s), 13 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
c:\Users\Eric\AppData\Roaming\Dyumi\loafm.exe (Trojan.Agent) -> 4064 -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\{D15595C0-510F-6754-D6D4-8567D012C361} (Trojan.Agent) -> Value: {D15595C0-510F-6754-D6D4-8567D012C361} -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\.exe\shell\open\command\(default) (Hijack.ExeFile) -> Value: (default) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\Eric\AppData\Roaming\Dyumi\loafm.exe (Trojan.Agent) -> Quarantined and deleted successfully.

The above it the log from the scan. I'm about to try the other malware removal programs posted in this thread.

He won't tell me or admit it was him that got the malware, so I'm not 100% sure, but I agree with you guys that I'm never lending it to him again.
 

My Computer

OS
Windows 7 Home Premium 32bit
I'd like you to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the
    esetOnline.png
    button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on
      esetSmartInstall.png
      to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the
      esetSmartInstallDesktopIcon.png
      icon on your desktop.
  4. Check
    esetAcceptTerms.png
  5. Click the
    esetStart.png
    button.
  6. Accept any security warnings from your browser.
  7. Check
    esetScanArchives.png
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
    esetListThreats.png
  11. Push
    esetExport.png
    , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the
    esetBack.png
    button.
  13. Push
    esetFinish.png
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
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