malware removal report

My Computer

Computer Manufacturer/Model Number
Samsung NP530U4B-S02IN
OS
Windows® 8 Pro (64-bit)
CPU
Intel® Core™ i5 Processor 2467M (1.60GHz, 3MB L3 Cache)
Motherboard
Samsung Electronics
Memory
6GB DDR3 System Memory at 1,333MHz (on BD 4GB + 2GB x 1)
Graphics Card(s)
AMD Radeon™ HD7550M 1GB DDR3 (Ext. Graphic)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
35.56cm (14.0) SuperBright 300nit HD LED Display
Screen Resolution
1366x768
Hard Drives
1TB S-ATA II Hard Drive (5400RPM) with ExpressCache 16GB SSD
Internet Speed
sucks
Antivirus
Microsoft Security Essentials
Browser
Google Chrome (Sync enabled)
Ran full scan on the same infected pc with Norton internet security beta 2010. Not detected anything :(
 

My Computer

Computer Manufacturer/Model Number
Samsung NP530U4B-S02IN
OS
Windows® 8 Pro (64-bit)
CPU
Intel® Core™ i5 Processor 2467M (1.60GHz, 3MB L3 Cache)
Motherboard
Samsung Electronics
Memory
6GB DDR3 System Memory at 1,333MHz (on BD 4GB + 2GB x 1)
Graphics Card(s)
AMD Radeon™ HD7550M 1GB DDR3 (Ext. Graphic)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
35.56cm (14.0) SuperBright 300nit HD LED Display
Screen Resolution
1366x768
Hard Drives
1TB S-ATA II Hard Drive (5400RPM) with ExpressCache 16GB SSD
Internet Speed
sucks
Antivirus
Microsoft Security Essentials
Browser
Google Chrome (Sync enabled)
Hi Everyone, I have just had my Computer infected with PC Defender Plus. I was infected a couple of years ago with this "ripoff" scam, Malware. Can't remember how I was instructed to remove it. I can't get to boot in safe mode or access the internet. (using my laptop now).

Any advice appreciated. Thanks
 

My Computer

OS
windows 7 ultimate 64bit
CPU
intel 17
Motherboard
ASUS P6Delux
Memory
DDR3 6gb
Graphics Card(s)
Gigabyye
Monitor(s) Displays
LG Flatron 2486L
Hard Drives
Seagate
Have you tried any of the anti virus programs listed in OP?
 

My Computer

Computer Manufacturer/Model Number
Samsung NP530U4B-S02IN
OS
Windows® 8 Pro (64-bit)
CPU
Intel® Core™ i5 Processor 2467M (1.60GHz, 3MB L3 Cache)
Motherboard
Samsung Electronics
Memory
6GB DDR3 System Memory at 1,333MHz (on BD 4GB + 2GB x 1)
Graphics Card(s)
AMD Radeon™ HD7550M 1GB DDR3 (Ext. Graphic)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
35.56cm (14.0) SuperBright 300nit HD LED Display
Screen Resolution
1366x768
Hard Drives
1TB S-ATA II Hard Drive (5400RPM) with ExpressCache 16GB SSD
Internet Speed
sucks
Antivirus
Microsoft Security Essentials
Browser
Google Chrome (Sync enabled)
I Can't. The PC Defender Pus stops any progs working. I can't use the F8 key or msconfig to get into safe mode.
 

My Computer

OS
windows 7 ultimate 64bit
CPU
intel 17
Motherboard
ASUS P6Delux
Memory
DDR3 6gb
Graphics Card(s)
Gigabyye
Monitor(s) Displays
LG Flatron 2486L
Hard Drives
Seagate
Dinesh, Just tried Start CMD and I get the damn PC Defender dialog . It is a really clever and nasty malware!!!
 

My Computer

OS
windows 7 ultimate 64bit
CPU
intel 17
Motherboard
ASUS P6Delux
Memory
DDR3 6gb
Graphics Card(s)
Gigabyye
Monitor(s) Displays
LG Flatron 2486L
Hard Drives
Seagate

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
Yup I agree with A Guy. If it is not allowing you to install any AV, try a bootable disk and run a full scan.
 

My Computer

Computer Manufacturer/Model Number
Samsung NP530U4B-S02IN
OS
Windows® 8 Pro (64-bit)
CPU
Intel® Core™ i5 Processor 2467M (1.60GHz, 3MB L3 Cache)
Motherboard
Samsung Electronics
Memory
6GB DDR3 System Memory at 1,333MHz (on BD 4GB + 2GB x 1)
Graphics Card(s)
AMD Radeon™ HD7550M 1GB DDR3 (Ext. Graphic)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
35.56cm (14.0) SuperBright 300nit HD LED Display
Screen Resolution
1366x768
Hard Drives
1TB S-ATA II Hard Drive (5400RPM) with ExpressCache 16GB SSD
Internet Speed
sucks
Antivirus
Microsoft Security Essentials
Browser
Google Chrome (Sync enabled)
Thanks Guys,

I run defender Offline (I have it on a CD). Can't update the virus remover as the Internet is blocked. I did have a CD boot disk if not I will see if I can get one from the web site you gave me. By the way I did try to run a virus remover from a USB drive..No go! These are smart rotten parasites. I saw Adobe update for Flash on the Screen I was silly enough to click OK and now I have PC Defender plus irt must have been disguised as an Adobe product. So no luck yet.
 

My Computer

OS
windows 7 ultimate 64bit
CPU
intel 17
Motherboard
ASUS P6Delux
Memory
DDR3 6gb
Graphics Card(s)
Gigabyye
Monitor(s) Displays
LG Flatron 2486L
Hard Drives
Seagate
I guess a clean reinstall is needed at this time.
 

My Computer

Computer Manufacturer/Model Number
Samsung NP530U4B-S02IN
OS
Windows® 8 Pro (64-bit)
CPU
Intel® Core™ i5 Processor 2467M (1.60GHz, 3MB L3 Cache)
Motherboard
Samsung Electronics
Memory
6GB DDR3 System Memory at 1,333MHz (on BD 4GB + 2GB x 1)
Graphics Card(s)
AMD Radeon™ HD7550M 1GB DDR3 (Ext. Graphic)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
35.56cm (14.0) SuperBright 300nit HD LED Display
Screen Resolution
1366x768
Hard Drives
1TB S-ATA II Hard Drive (5400RPM) with ExpressCache 16GB SSD
Internet Speed
sucks
Antivirus
Microsoft Security Essentials
Browser
Google Chrome (Sync enabled)
Thanks Dinesh, You you are Soooo cheerful! No mate, I will wait and see what Kerpersky boot disk can do and wait for any more suggestions. I have another laptop to use. So with the old motto Nil Bastadio Corborundem.. Anyone from the Bay Area must have a solution!! Great place but those cold mists!!!
 

My Computer

OS
windows 7 ultimate 64bit
CPU
intel 17
Motherboard
ASUS P6Delux
Memory
DDR3 6gb
Graphics Card(s)
Gigabyye
Monitor(s) Displays
LG Flatron 2486L
Hard Drives
Seagate

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
My computer is clean and going again. OK what I did (with your help) was this: CNet download Rskill prog (free). Ran RSkill from a USB thumb drive. It did it's job and left a dialogbox --Run your virus checker etc (not verbatim) and I ran MS Security essential and got a clean result. My wife is using the computer now!! I have a text report and a Reg File on the desktop from Rskill...

So thank you both for your help. Have a good day\night in India and the USA....:D
 

My Computer

OS
windows 7 ultimate 64bit
CPU
intel 17
Motherboard
ASUS P6Delux
Memory
DDR3 6gb
Graphics Card(s)
Gigabyye
Monitor(s) Displays
LG Flatron 2486L
Hard Drives
Seagate

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
Been there and done that!! Wow! Good to be back on my computer.:cool: Thanks
 

My Computer

OS
windows 7 ultimate 64bit
CPU
intel 17
Motherboard
ASUS P6Delux
Memory
DDR3 6gb
Graphics Card(s)
Gigabyye
Monitor(s) Displays
LG Flatron 2486L
Hard Drives
Seagate
By the way my typo shd be RKILL not Rskill....
 

My Computer

OS
windows 7 ultimate 64bit
CPU
intel 17
Motherboard
ASUS P6Delux
Memory
DDR3 6gb
Graphics Card(s)
Gigabyye
Monitor(s) Displays
LG Flatron 2486L
Hard Drives
Seagate
OK, sure hope you're right :D

A Guy
 

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
Only time will tell. So far so good. :huh:
 

My Computer

OS
windows 7 ultimate 64bit
CPU
intel 17
Motherboard
ASUS P6Delux
Memory
DDR3 6gb
Graphics Card(s)
Gigabyye
Monitor(s) Displays
LG Flatron 2486L
Hard Drives
Seagate

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
Crickey Mate, This a case of the cure being worse than the disease!! That is assuming that it is a cure! No, thanks I will leave well alone. :shock:
 

My Computer

OS
windows 7 ultimate 64bit
CPU
intel 17
Motherboard
ASUS P6Delux
Memory
DDR3 6gb
Graphics Card(s)
Gigabyye
Monitor(s) Displays
LG Flatron 2486L
Hard Drives
Seagate
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