Many random different BSOD after installing software.mostly 0x...1a/0a

[Koentjuh]

Hello all,

Saturday 11-11-2012 I was installing a game from steam.
I guess something went completly wrong with the installation.
Because since then I got many bluescreens, even after deinstalling the software.
These BSOD acure at no specific moments.
When I'm not even doing something to using Solidworks and using google chrome. (so they ain't related)
Only way to not having them accure is using safe mode.
I would really appreciate some help.

Thanks in advance,
Koen

 

[Arc]

Welcome aboard.

Initially you need some maintenance. Do those steps.
► Uninstall those programs:

• Start Menu\Programs\ASUS Utility
• Start Menu\Programs\DAEMON Tools Lite

► Use Microsoft Security Essentials.
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.


► Free up the startup.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus.
5. Apply > OK
6. Accept the restart.

Then as your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

 

[Koentjuh]

Hello.
First of all thank you for your reply.
I did the things you said. Except i didnt knew how to uninstall asus utilities. Didnt do a viruscan neither yet.
Though when i restarted after driver verifier i got instant bluescreen. Still there what to do push it out?
Regards
Koen

 

[Arc]

Can you collect and upload the dump?

 

[Koentjuh]

Is there no problem to put it off with the button?

 

[Arc]

Hi Koen .... is it showing this screen even before the computer shows the desktop? If so, power off, boot into safe mode, disable verifier. Then boot normally again, and re-enabe verifier, making it sure that you are following all the steps of Driver Verifier - Enable and Disable , and not selecting any of the microsoft's drivers.

 

[Koentjuh]

It didnt showed the desktop just welcome when I enterred my password. I'll do that. Thank you for all your efford

 

[Koentjuh]

here are the dumps

 

[Arc]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C1, {fffff98017d64b80, fffff98017d648ce, cd0478, 23}

*** WARNING: Unable to verify timestamp for MpFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys
[COLOR=Red]Probably caused by : MpFilter.sys[/COLOR] ( MpFilter+10710 )

Followup: MachineOwner
---------

Uninstall Microsoft Security Essentials in Control Panel> Add or Remove Programs. If failed, follow the link How to manually uninstall Microsoft Security Essentials 1.0.1963 if you cannot uninstall it by using the Add or Remove Programs item.

Then download install and update it again. Download: Microsoft Security Essentials - Microsoft Download Center - Download Details

Let us know the results.

 

[Koentjuh]

Hmmm. It kept crashing before i even could uninstall.
So i removed one ram stick that wasnt standard (added 1 year ago)
Now i was able to. Maybe this the fix though i dont think so

 

[Arc]

Hmmm. It kept crashing before i even could uninstall.
So i removed one ram stick that wasnt standard (added 1 year ago)
Now i was able to. Maybe this the fix though i dont think so

Hopefully. For being sure, run memtest on that stick.

How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight. But if it is a problem there, it will come out shortly.

 

[Koentjuh]

Hello,
My laptop stilll had some bluescreens but they were because of driver verifier.
Here are the dumps though.
Hope this is THE fix.

 

[Arc]

First of all, you disable RAID in BIOS. Then,

► Get rid of intel rapid storage.

1. Right click on "my computer" icon and click "manage" on the context menu.
2. It will open the "computer management" window.
3. Select "Device Manager" in the left pane, It will list all the existing devices up.
4. Expand "Disc Drives" by clicking on the triangle in front of it.
5. Select one item under it, right click, uninstall.
6. Continue the process for all items under "Disc Drives"
7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.

► It is Sonic CD/DVD driver (used by many different CD/DVD programs)

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C9, {228, fffff880015d9f74, fffff980055ecd80, 0}

*** WARNING: Unable to verify timestamp for PxHlpa64.sys
*** ERROR: Module load completed but symbols could not be loaded for PxHlpa64.sys
[COLOR=Red]Probably caused by : PxHlpa64.sys[/COLOR] ( PxHlpa64+2f74 )

Followup: MachineOwner
---------

As you have a lot installed, first search any of this list. I Suspect Adobe, Asus Video Magic and Cyberlink, too. You need to install those, or update to the latest.

Let us know the situation.

 

[Koentjuh]

Do you advice using driver verifier a couple of times?

 

[Arc]

Disable verifier for now.

Apply the changes. If needed, it may be enabled later again.