maple story

[jbkslayer]

i have tried downloading maple from the website. but as soon as it finished download, my avira antivir personal instantly said it has a virus. i look it up and it is spygen. so i cant install my maple. i then go take from a friend of the maple file and yesterday when i tried to play it, it keep on blue screen "physical dump of memory". then the computer restart itself. the blue screen happen for about 3 times. then i change my maple compatibility to windows vista (no service pack). it run smoothly yesterday. i played till late nite and went to bed. the next day, i try to open maple, again the same thing happen blue screen. i look it up and this website here. and it said i may have virus or hacking software on my computer. i am a little worried cause since earlier i said maple did contain spygen (which steals information). how do i solve this problem and also i wan to know how to check my computer for viruses and other softwares that is harmful

 

[Hopalong X]

Delete Maple. Then Run your Avira AV scanner with full scan and follow directions. It prompts to delete then delete.

Next time your Antivirus says do not download- do not download.

After you do the above download Malwarebytes, install it, update then do full scan. Malwarebytes Blue button on left top of page is free version.

Mike

 

[jbkslayer]

doesnt work

hopalong sir.... i have done wat u asked... i have delete maple and run my avira antivir personal.... and the result were no detections. i restarted my computer and run the malwarebytes u introduce. it detected 56 viruses. trojan and adware.... after removing everything. i perform a full scan. and the results were 0. so i restart the computer and install back maple. when i tried to log in singapore world... again... blue screen appears. i got frustrated so i open my laptop (compacq) and run maple. it works fine. but only my desktop... can u help me?

 

[Hopalong X]

I have never heard of Maple. If it is a problem with Maple I don't know what it is.

If the registry is damaged from the 56 viruses trojans and malware. That we may be able to fix.

Use Option One of this tutorial. Run it three times to repair all registry files.
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html?ltr=S

A window will open at some point stating it can not fix files. Close window and run the tool again.
It can not fix all files in one pass so it stops. You then start it again.

Mike

Also this will try to fix Windows but will NOT hurt any of your files or photos.

 

[niemiro]

Hello!

Is this where you are downloading Maple Story from: MapleStory - A Free Massively Multiplayer Online Role-playing Game

Other, less known, and non-official websites sometimes package malware, sometimes without meaning to. Is this where you are downloading it from?

Thanks!

Richard

EDIT: Virus Total detects nothing from that download link: http://www.virustotal.com/file-scan...6ce0606cf9168b642f65be1d0d7a498779-1292506341

 

[jbkslayer]

niemiro.... i download maple from it's official website. MapleSEA — Explore MapleStory! A popular, fun-filled online adventure where friendship begins for children and adults!. abd wat do you mean by the virus total detects thingy?

 

[jbkslayer]

mr hopalong sir...... i tried ur command promt method. and it detected no problems..... and maple story is an online 2d game... quite fun if u give it a try. but i cant play cause of the freaking blue screen. it's really getting frustrating. can any1 help?

 

[Hopalong X]

I posted for more help.

Mike

 

[Luckystar]

Hello jbkslayer,

I have had a look on google for your problem.

I need to know what code the blue screen is giving.

Also, have you got anything installed from Deamon Tools and have you by chance got Game guard installed.

If you answer yes, uninstall them and try again.
There seems to be some issues where this software can cause blue screens.

Lucky

 

[jbkslayer]

lucky star, i wanna say thx for ur concern. the blue screen. erm.... it's a little bit too fast for me to catch everything. but i do see smth about collecting data from the crash or some sort and it hv percentages of the work done. i am puzzle by this deamon tools and game guard thing. i only know is that, whenever i start maple story, it will run a sort of game guard called ahn-lab.
hopalong x, thx for ur help. i appreciate everything. if it wasnt for you, my computer would still probably be swimming with viruses.

 

[Hopalong X]

Read this tutorial. If you can understand the process and make the file needed I will have the moderators move this thread to the Crashes and Debugging section to get you better assistance.
You had a BSOD of sorts. The BSOD report contains info on your system such as the dump files, drivers, software etc. That the pros can look at and hopefully find your problem.

Read this then.....
http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

.....Let me know Yes or No? If yes I will have them move the thread.
Mike

Also if you have questions about making the report they will assist you in making it if we move the thread.


This explains how to post a picture or file on the forum.
http://www.sevenforums.com/852738-post3.html