Mass Storage Controller driver issue

googler

New member
Local time
12:11 AM
Messages
4
Hi, I have this issue going on since i installed windows 7--32 bit on a new partition.
Firstly In the 'device manager' I see 'Mass Storage Controller' which shows me a yellow sign of exclaimation & the following message pops up when 'right clicked' on 'properties' ;''The drivers for this device are not installed. (Code 28)There is no driver selected for the device information set or element.To find a driver for this device, click Update Driver''

Secondly;In the 'device manager' below the 'Mass Storage Controller' name/driver it shows a name/driver called 'Unknown Device' again with yellow sign of exclaimation as mentioned above & When 'right clicked' on its properties I get the same error message as mentioned above.

Thirdly;None of the External buttons on my laptop for web cam,volume etc present are working. They only work with my vista OS but not with windows 7.

Now What drivers do u recommend & Where can i find the specific drivers for windows 7 beta to function without any further driver issues or other issues as mentioned above

Also When i plug in my usb external hard drive it shows me a message ''Do u want to scan the drive or continue without scanning'' & i tried both the ways/methods but still my files stored in usb e.xternal hard drive drive freeze & therefore dont respond immediately when i try to view or open them. Did reinstall, update everything but couldnt solve it, Would really appreciate any help.Thanks & looking forward for it.
 

My Computer

OS
WINDOWS 7 ULTIMATE & WINDOWS VISTA
Hi,Download a program called DRIVER MAX ,it should tell you what you need and install the drivers for you ,it is a free program,hope it helps you.
 

My Computer

Computer Manufacturer/Model Number
Self Build 64bit
OS
Vista Ult64, Win7600
CPU
Intel Core 2 Quad Q6600 @ 2400 MHz 64bit OS
Motherboard
Asus P5E3 Deluxe WiFi @p 64 bit OS
Memory
4096 MB DDR3-SDRAM
Graphics Card(s)
ATI Radeon HD 3870 Series x2 Crossfired
Sound Card
Realtek on board
Monitor(s) Displays
Samsung SyncMaster - 23 inches
Screen Resolution
1680x1050 pixels at 60 Hz in True Colors
Hard Drives
Hitachi (250 GB)/Samsung 750 GB. /Barracuda 160 GB.
My Book 1 TB external..
PSU
Cooler Master 1000w
Case
Cooler Master Cosmos 1000.
Cooling
Fans and fresh air,
Keyboard
Wireless
Mouse
Wireless
Internet Speed
Never fast enough
Other Info
I use a Magnum.
Hi googler and welcome to Se7en Forums :party:

Sorry for the delay in replying. What is the make and model number of your motherboard. This sounds like a driver issue. Does everything work in your Vista installation? If you have the same bit-version, i.e. 32-bit or 64-bit of BOTH Vista and W7, then you should be able to use the appropriate Vista driver.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
The make is sony vaio vgncr320e, 2gb ram,250gb hard drive,vista home premium. I even installed drivermax & updated 16 drivers but even then the issue remains there. I need to know the best driver program/software[Give me the link plz] for windows 7 & how else to get the above mentioned problem solved asap even after fresh installation, updates, everything etc. thanks
 

My Computer

OS
WINDOWS 7 ULTIMATE & WINDOWS VISTA
Your external drive's software hasn't been installed on 7 yet. This is why you are seeing the yellow marked other device item in the DM there. You likely still have the factory Fat32 partition on as well.

There's generally an autorun file seen on the drive itself but you want to consider converting the Fat volume over to ntfs to preserve the files on it now while still making it readily available for 7. How To Convert FAT/FAT32 to NTFS: MediaSmart Home
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    Custom builds = 2
    OS
    W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Boot - Main PC W7 Remote PC Micro ATX W7 Pro x64/W11 Pro
    CPU
    AMD Phenom II X4 975 Deneb 3.6ghz - 965 2nd remote pc
    Motherboard
    Gigabyte GA-790XTA-UD4-Gigabyte GA-880GM-D2H remote pc
    Memory
    Kingston Hyper X DDR3 1600 1.5v 16gb - Hyper X Fury 8gb 2nd
    Graphics Card(s)
    MSI HD Radeon 5750 1gb - MSI HD Radeon 6450 on mini tower
    Sound Card
    Creative Labs X-Fi Xtreme Audio P - Realtek onooard 2nd case
    Monitor(s) Displays
    ASUS VW199T-P 19" HP 2082a Main-HP 2082a 20" remote pc
    Screen Resolution
    Asus 1440x900 - HP 1600x900
    Hard Drives
    WD Black 1TB HD per OS W7, W10, and pending W11 presently on 500gb OS Drive - Pending Triple 1TB HDs for Spanned Storage/backup volume
    Single 2TB external USB enclosure, single 1TB System 7 Host/Boot drive, Pending 8TB external HD for system image b
    PSU
    Corsair 750TX - primary / Corsair CX600 - second
    Case
    Antec 900-2 - SSD compatible / NZXT Vulcan mini tower
    Cooling
    Zalman CNPS9900A
    Keyboard
    AZIO L70 Backlit Letters Gaming - ONN Cordless/USB
    Mouse
    MSI DS200 Programmable, Logitech Cordless
    Internet Speed
    30mbps upgrade - primary hard wired - mini tower usb WiFi
    Antivirus
    GFI VIPRE Internet Security 2014 on W7 2016 beta on W10,
    Browser
    Cyberfox, WaterFox 64bit FF variants, FireFox x64, Pale Moon
    Other Info
    Accomdata fan cooled usb 2.0 PIDE/Sata II, III external enclosure.
    Sambient usb/eSata PATA/Sata II, III external enclosure.
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    CUSTOM ASSEMBLY
    OS
    W7 Pro x64/W11 Pro
    CPU
    AMD Deneb 3.6ghz - 965
    Motherboard
    Gigabyte GA-880GM-D2H remote pc
    Memory
    Kingston Hyper X Fury 8gb
    Graphics Card(s)
    MSI HD Radeon 6450 DVI Output
    Sound Card
    Realtek onooard Creative or Other separate PENDING
    Monitor(s) Displays
    VIZIO 32" LCD TV Separate LCD Pending
    Screen Resolution
    1600x1080
    Hard Drives
    WD 500GB OS Host/Boot WD Green 1TB Storage/Backup
    PSU
    Corsair 600W - THERMALTAKE 600W spare case
    Case
    NZXT Vulcan mini tower
    Cooling
    Twin 120mm Top Fans - 240mm Side Cover
    Keyboard
    ONN Cordless/USB Logitech Cordless
    Mouse
    ONN USB/Cordless - Logitech Cordless
    Internet Speed
    DSL 5G
    Browser
    MS Edge, FireFox, WaterFox x64, FireFox Nightly
    Other Info
    OS Testing-Remote Access to Main TeamViewer
1.I saw the error message before plugging any external devices.
2.The metallic buttons[volume, av mode, play,pause,stop,mute] on my laptop are not working with windows 7 but only work with vista.
3.I have used the drivermax , can u tell me a better alternative to make these work. thanks
 

My Computer

OS
WINDOWS 7 ULTIMATE & WINDOWS VISTA
The beta releases of 7 now see a new option in the right click menu called "troubleshoot compatibilty".



Once you find the installer's executable try right clicking on the file while in 7 and selecting the option and then simply choose Vista or XP SP2 when the list of previous versions comes up. That will see new registry entries to remember the compatibility mode.

The other thing you can try there is right click on the item and select the uninstall option followed by a system restart. That should see 7 reinstall the drivers from it's own driver base. In fact that would likely be the thing to try first if you already saw the installer menu appear initially. When going to install the beta you may have simply ran into an incomplete install where not everything went on well or something missing in the burn to disk.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    Custom builds = 2
    OS
    W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Boot - Main PC W7 Remote PC Micro ATX W7 Pro x64/W11 Pro
    CPU
    AMD Phenom II X4 975 Deneb 3.6ghz - 965 2nd remote pc
    Motherboard
    Gigabyte GA-790XTA-UD4-Gigabyte GA-880GM-D2H remote pc
    Memory
    Kingston Hyper X DDR3 1600 1.5v 16gb - Hyper X Fury 8gb 2nd
    Graphics Card(s)
    MSI HD Radeon 5750 1gb - MSI HD Radeon 6450 on mini tower
    Sound Card
    Creative Labs X-Fi Xtreme Audio P - Realtek onooard 2nd case
    Monitor(s) Displays
    ASUS VW199T-P 19" HP 2082a Main-HP 2082a 20" remote pc
    Screen Resolution
    Asus 1440x900 - HP 1600x900
    Hard Drives
    WD Black 1TB HD per OS W7, W10, and pending W11 presently on 500gb OS Drive - Pending Triple 1TB HDs for Spanned Storage/backup volume
    Single 2TB external USB enclosure, single 1TB System 7 Host/Boot drive, Pending 8TB external HD for system image b
    PSU
    Corsair 750TX - primary / Corsair CX600 - second
    Case
    Antec 900-2 - SSD compatible / NZXT Vulcan mini tower
    Cooling
    Zalman CNPS9900A
    Keyboard
    AZIO L70 Backlit Letters Gaming - ONN Cordless/USB
    Mouse
    MSI DS200 Programmable, Logitech Cordless
    Internet Speed
    30mbps upgrade - primary hard wired - mini tower usb WiFi
    Antivirus
    GFI VIPRE Internet Security 2014 on W7 2016 beta on W10,
    Browser
    Cyberfox, WaterFox 64bit FF variants, FireFox x64, Pale Moon
    Other Info
    Accomdata fan cooled usb 2.0 PIDE/Sata II, III external enclosure.
    Sambient usb/eSata PATA/Sata II, III external enclosure.
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    CUSTOM ASSEMBLY
    OS
    W7 Pro x64/W11 Pro
    CPU
    AMD Deneb 3.6ghz - 965
    Motherboard
    Gigabyte GA-880GM-D2H remote pc
    Memory
    Kingston Hyper X Fury 8gb
    Graphics Card(s)
    MSI HD Radeon 6450 DVI Output
    Sound Card
    Realtek onooard Creative or Other separate PENDING
    Monitor(s) Displays
    VIZIO 32" LCD TV Separate LCD Pending
    Screen Resolution
    1600x1080
    Hard Drives
    WD 500GB OS Host/Boot WD Green 1TB Storage/Backup
    PSU
    Corsair 600W - THERMALTAKE 600W spare case
    Case
    NZXT Vulcan mini tower
    Cooling
    Twin 120mm Top Fans - 240mm Side Cover
    Keyboard
    ONN Cordless/USB Logitech Cordless
    Mouse
    ONN USB/Cordless - Logitech Cordless
    Internet Speed
    DSL 5G
    Browser
    MS Edge, FireFox, WaterFox x64, FireFox Nightly
    Other Info
    OS Testing-Remote Access to Main TeamViewer
I have tried these options before & they dont work. I have reinstalled windows 7 , the installation does not have any issues.So, can anyone suggest me something that really gets me out of this issue & i also need to know where can i get drivers for windows 7, thanks
 

My Computer

OS
WINDOWS 7 ULTIMATE & WINDOWS VISTA
The manufacturer's support site for what few 7 beta drivers can be found at this time. You have to remember one thing namely that 7 is beta not a finished retail/oem product already seeing all types of drivers available to start with.

Most of us are simply using the Vista even XP not 7 drivers available to get those working especially for addons like web cams. To get the 64bit beta online here I first have to use XP 64 or Vista 64bit drivers for a new adapter.

If you rush into a beta expect beta reality there. Some things are simply going to be not available if the existing drivers won't work. This is the one thing too many don't even look at while expecting everything to work like a finished product with full support.

All anyone here can do is offer some tips from things learned as we go along. I got a tuner card working on 7 here with XP drivers installed. Someone here running 7 on the exact same make and model laptop you have there may have a few ideas you can try out since they are running into the same or similar problems.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    Custom builds = 2
    OS
    W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Boot - Main PC W7 Remote PC Micro ATX W7 Pro x64/W11 Pro
    CPU
    AMD Phenom II X4 975 Deneb 3.6ghz - 965 2nd remote pc
    Motherboard
    Gigabyte GA-790XTA-UD4-Gigabyte GA-880GM-D2H remote pc
    Memory
    Kingston Hyper X DDR3 1600 1.5v 16gb - Hyper X Fury 8gb 2nd
    Graphics Card(s)
    MSI HD Radeon 5750 1gb - MSI HD Radeon 6450 on mini tower
    Sound Card
    Creative Labs X-Fi Xtreme Audio P - Realtek onooard 2nd case
    Monitor(s) Displays
    ASUS VW199T-P 19" HP 2082a Main-HP 2082a 20" remote pc
    Screen Resolution
    Asus 1440x900 - HP 1600x900
    Hard Drives
    WD Black 1TB HD per OS W7, W10, and pending W11 presently on 500gb OS Drive - Pending Triple 1TB HDs for Spanned Storage/backup volume
    Single 2TB external USB enclosure, single 1TB System 7 Host/Boot drive, Pending 8TB external HD for system image b
    PSU
    Corsair 750TX - primary / Corsair CX600 - second
    Case
    Antec 900-2 - SSD compatible / NZXT Vulcan mini tower
    Cooling
    Zalman CNPS9900A
    Keyboard
    AZIO L70 Backlit Letters Gaming - ONN Cordless/USB
    Mouse
    MSI DS200 Programmable, Logitech Cordless
    Internet Speed
    30mbps upgrade - primary hard wired - mini tower usb WiFi
    Antivirus
    GFI VIPRE Internet Security 2014 on W7 2016 beta on W10,
    Browser
    Cyberfox, WaterFox 64bit FF variants, FireFox x64, Pale Moon
    Other Info
    Accomdata fan cooled usb 2.0 PIDE/Sata II, III external enclosure.
    Sambient usb/eSata PATA/Sata II, III external enclosure.
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    CUSTOM ASSEMBLY
    OS
    W7 Pro x64/W11 Pro
    CPU
    AMD Deneb 3.6ghz - 965
    Motherboard
    Gigabyte GA-880GM-D2H remote pc
    Memory
    Kingston Hyper X Fury 8gb
    Graphics Card(s)
    MSI HD Radeon 6450 DVI Output
    Sound Card
    Realtek onooard Creative or Other separate PENDING
    Monitor(s) Displays
    VIZIO 32" LCD TV Separate LCD Pending
    Screen Resolution
    1600x1080
    Hard Drives
    WD 500GB OS Host/Boot WD Green 1TB Storage/Backup
    PSU
    Corsair 600W - THERMALTAKE 600W spare case
    Case
    NZXT Vulcan mini tower
    Cooling
    Twin 120mm Top Fans - 240mm Side Cover
    Keyboard
    ONN Cordless/USB Logitech Cordless
    Mouse
    ONN USB/Cordless - Logitech Cordless
    Internet Speed
    DSL 5G
    Browser
    MS Edge, FireFox, WaterFox x64, FireFox Nightly
    Other Info
    OS Testing-Remote Access to Main TeamViewer
This problem has drive me nut for many days when I installed a fresh copy of Windows 7, on my new Gateway laptop, a simple online search, the problem gone but on other older laptop which is Compaq Presario V2000 the yellow exclamation mark still there regardless what ever drivers D/L from HP website.
I know for sure this Mass Storage Controller has some thing to do with Multimedia card reader since nothing happened when a memory card is inserted, so I just search a driver for a fairly newer laptop from the same HP site and it works great, checking Control Panel - Devices Manager no more yellow mark.
Hope this can help because I know it very frustrating.

Cheer!
 

My Computer

Computer Manufacturer/Model Number
Gateway
OS
Windows 7
CPU
Intel Core2Quad
Motherboard
Intel
Memory
4 gbs
Graphics Card(s)
Nvidia 9500GT
Sound Card
Built in
Monitor(s) Displays
View Sonic LCD
Hard Drives
Western Digital 500 GB
Mass Storage Controller Driver Software Problem after Windows 7 Installation from old Windows XP
Laptop: Compaq Presario V2000


Error Code 28 with yellow triangle exclamation sign
How I solved the problem?

Click start
Click Control Panel
Click Device Manager
Right Click Mass Storage Controller
Select update
Select manually browse computer for Driver Software
Browse Hard Drive C
Select SWSetup Folder
Found Driver Software
Texas Instruments PCIxx21 Integrated Flash Media Controller
Location: SWSetup Folder
Sub Folder: PCI bus 5; Device 9; Function 3
 

My Computer

Computer Manufacturer/Model Number
Compaq Presario V2000
OS
Windows 7
CPU
AMD Sempron
Mass Storage Controller Driver Software Problem after Windows 7 Installation from old Windows XP
Laptop: Compaq Presario V2000


Error Code 28 with yellow triangle exclamation sign
How I solved the problem?

Click start
Click Control Panel
Click Device Manager
Right Click Mass Storage Controller
Select update
Select manually browse computer for Driver Software
Browse Hard Drive C
Select SWSetup Folder
Found Driver Software
Texas Instruments PCIxx21 Integrated Flash Media Controller
Location: SWSetup Folder
Sub Folder: PCI bus 5; Device 9; Function 3

Try downloading update drivers from here:

http://h20000.www2.hp.com/bizsuppor...kId=135&prodTypeId=321957&prodSeriesId=432985
 

My Computer

OS
ME/XP/Vista/Win7
Using higher model HP driver for Compaq Presario V2000

Last week I checked the HP site and found the listed laptop models table for windows 7 drivers. From there I also found out that HP will make drivers for windows 7 that are listed on the table and for those models that are not listed HP will not make any driver. My Compaq Presario V2000 is not listed on that table. Be extra careful using a higher model HP driver on your Compaq Presario V2000. The driver for mass storage controller of Compaq Presario V2000 can be found in SWSetup folder that works with windows xp and it works well with windows 7 too 'cause after re installing it thru windows 7 it says, you have the best driver installed and is updated. After solving the issue on mass storage driver I sorted all the problems with compatibility on my synaptics touch pad, logitech quickcam, updating other drivers and did the disk cleanup to remove the old windows folder and old program folder which gave me a 5GB after the cleanup. I did the performance test and the result was good than the old test. Windows 7 works well with my old Compaq Presario V2000 now. I also have a new Dell laptop and windows 7 works well too.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Compaq Presario V2000
OS
Windows 7
CPU
AMD Sempron
HP - USB devices not installing drivers on windows 7

After hours and hours of trying to figure out why my USB drive was not working on windows 7 I finally figured out what happened. Not sure how it happened but rumor has it that some vista driver changes this setting in the registry. The issue is the default directory for the drivers has changed. For those that want to check before editing registry
1) open device manager
2) you can right click on the unknown device and choose "update driver software"
3) select "browse my computer for driver software"
4) in the path choose "C:\Windows\inf"

If this does not find the driver and fix your issue then it is not the registry.

If it does fix it then check here in registry

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
Expanded string value: DevicePath
It should include this path "%SystemRoot%\inf" (without quotes)

Mine was changed to C:\inf which was invalid.

Also, after fixing this I had to manually choose the driver location for devices that had issues. But tested new devices and they loaded up correctly after this registry was fixed.

I hope this helps someone, I lost close to 8 hours trying to figure this out...
 

My Computer

OS
Windows 7
win 7 mass storage

Content Details


click the link above.......
use this im sure this is working... i tried and tested it.....:D:D:D:D
 

My Computer

Computer Manufacturer/Model Number
sony
OS
window 7
CPU
core 2 dou
Motherboard
vaio
Memory
1 g
Graphics Card(s)
64
The link to Toshiba is perfect!! I have been researching this for a few hours and I must say "thank you, kaycee54321!!" I have an older sony vaio vgn-cr190 (bought it in 07) with Vista 32 home prem. My wife dropped it a few weeks ago and the hard drive is not booting up. I went out and bought a new Dell laptop to replace it and was ready to ebay the broken vaio. Then I figured I would fix it. So I got a larger gb hd and the next step was OS. I did not have the reinstall CDs and didnt want to even spend $35 from sony to get em. I got Win7 32bit Pro and installed it. Everything went great and the computer seems to be faster than before. (Im using it now) Only a few quirks, media card reader didnt work, volume buttons inop and webcam is not working. Sony does not offer driver updates for the vgn-cr190 to Win7. The link above fixed the media card reader.
 

My Computer

Computer Manufacturer/Model Number
Sony vgn-cr190, Dell Insp n4010, Dell custom, Two self built
OS
Two computers on 32bit Pro, Two computers on 64bit Pro, Two computers on 64bit Home Prem
Sony Mass Storage Controller VGN-NR330E

Got a Sony VGN-NR330E Laptop
Installed Windows 7 x64 (Vista Upgrade)

Problem: Device Manager has a unknown Mass Storage Controller driver missing
Cure: download.xanderx.com/software/windows/driver/CardReader_V.zip
Xandrex CardReader_V.zip contains 06PCMIA x86 & x64 bit drivers

I also downloaded all Vista x64 and XP x86 drivers from the Sony website.

Most Sony drivers are really useless software. Some Sony Vista drivers will install in the Vista
compatability mode.
Sony does notlabel their drivers with version numbers so its a real pain to install the latest correct drivers.
Fortunately Win 7 has most of the drivers you will require.
 

My Computer

OS
x64
kaycee that helped thank you!!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Z570
OS
Windows 7 Home Premium 64-bit
CPU
Intel I5-2430M 2.4 GHz
Motherboard
Lenovo 10245XG
Memory
4 GB DDR3
Graphics Card(s)
Nvidia 520M GT, Intel HD 3000
Sound Card
Realtek HD audio
Screen Resolution
1366 x 768
Hard Drives
698 GB SATA
Googler,
your best bet is to simply go on the sony suport [online] type in your modle number and all availble drivers and utilities will be listed and availible to download for free. It worked for me. Minty :D
 

My Computer

OS
windows vista home premium 32bit, windows 7 ultimate 32bit
I have the driver

I have the driver for the mass storage and some for the audio, bluetooth and fingerprint reader though I cant remember where I got them from, I don't usually do this but I know how much of a pain it is to get them, so.... if you want them I will email them to you. You can reach me at [email protected]
 

My Computer

OS
WINDOWS 7 32 bit
Back
Top