I really hope someone can help me b/c I've been in computer hell for 4 days now. Long story short, my hard drive in my Dell Studio 1745 died. Finally got my data recovered from the drive. I reformatted that drive and reinstalled Win7, but it hung up alot. I did this several times and finally did a chkdsk /r and bad clusters were found. I just bought a WD Black hard drive and installed it this evening. Got Win7 installed, but in the Device Manager, it shows a "Mass Storage Controller" with an exclamation point beside it. I figure it's some sort of driver, but I don't know what it could be. I haven't installed any other programs yet. Just Win7. What could be causing this problem?
There was another item underneath the "Other Devices" menu that also had an exclamation point, but I downloaded the driver at Drivers and Downloads (it's some sort of motion sensor driver), and that exclamation point disappeared, but not the other one.
I have not modified the registry. This is a brand new Win7 install on a brand new hard drive (and thankfully, this one isn't hanging up!!)
My Computer
Computer Manufacturer/Model Number
Dell Studio 1745
OS
Windows 7 Home Premium 64bit
Memory
4gb
Hard Drives
Western Digital Scorpio Black 320GB 16MB Cache 7200 RPM
6 pata Ide HD's & 2 Sata HD's
added 80gb external on Ult 7600 computer,
numerous extra 1tb, 2TB, 3Tb SATA HD's
A collection of ext HD Docks w/ HDs
PSU
430w, 550w, 600w, 700, 800, etc
Case
All Generic Full Towers
Cooling
Open Air & a few fans, some w/ colored LEDs
Keyboard
Compaq & Dell recycled from GoodWill
Mouse
Made in China Optical Wired Mouse
Internet Speed
Fast Cable InterNet
Antivirus
AVG Free on 24 different Desktops, NO Problems!
Browser
IE 8 is preferred, but use FireFox sometimes
Other Info
Linksys Routers, switches, & Hubs
Too Many USB Flash Drives to count, Biggest is 64GB !
Eight computers in my home network.
Sixteen computers at my business network.
Linked via TeamViewer !
Lots of old used spare computer parts everywhere!
Go to above link. Under "Choose by Service Tag" click "Find My Service Tag". Click "Yes" in new window. It will scan for the number and give you drivers etc.
Samsung 830 120GB SSD
Intel 320 120GB SSD
Western Digital Caviar Black WD7501AALS 750GB 7200 RPM SATA 3.0Gb/s
Western Digital Caviar Black WD6401AALS 640GB 7200 RPM SATA 3.0Gb/s
PSU
COOLER MASTER Silent Pro RS850-AMBAJ3-US 850W Modular
Go to above link. Under "Choose by Service Tag" click "Find My Service Tag". Click "Yes" in new window. It will scan for the number and give you drivers etc.
I've already done that and have installed all drivers needed for my system. I'm pretty sure this driver is for a card reader, but then again, I'm not sure since I have no problems with my memory card. I've downloaded the driver, but when I try to install it, it tells me that it's not a valid Win32 application. Yet, this is a driver listed for my service tag and Win7 64bit.
My Computer
Computer Manufacturer/Model Number
Dell Studio 1745
OS
Windows 7 Home Premium 64bit
Memory
4gb
Hard Drives
Western Digital Scorpio Black 320GB 16MB Cache 7200 RPM
Go to above link. Under "Choose by Service Tag" click "Find My Service Tag". Click "Yes" in new window. It will scan for the number and give you drivers etc.
