Media Player adding black bars + other probs

3D Jed

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Recently media player stopped playing avi's (other movies ok). After a day of tinkering I decided to do a fresh Windows 7 install using my fairly new 2nd HDD (previously used to test Windows 8). I used the USB install method from this forum. Bizarrely media player didn't work at all on the new install (media player has stopped working message). With repeat installs, everything else seems ok except media player. The best I've managed is to get media player working, but adding black letterbox bars top and bottom (see attached jpg). Updates usually make this half working wmp stop all together.

Things I have tried -

disable overclock
different USB pen drives
different iso (from links in this forum)
using onboard graphics instead of Radeon HD card
with/without gfx drivers
with/without MS updates
brand new HDD
sfc /scannow

also -

media center plays tv ok, as does media player classic

the system, a pre-overclocked bundle from Aria in UK, has a huge cooler and good psu and has been running @ 100% (rendering C4D) since new. I've has a couple of BSODs in total that I put down to overclocking (ok on restart), but I'm wondering if I have a motherboard fault - although I can't think why this would only affect media player.

One more thing - when I first built this box I had trouble installing Windows 7 BSOD etc. I turned the overclock off and install went ok. Turn o/c back on and worked fine. Maybe I've had a mobo fault all along?

I was thinking of a BIOS update, but although I can save the o/c data it might not work on newer BIOS (o/c was done by mobo supplier)

Jed, up all night, tearing out hair

wildlife.jpg
 

My Computer My Computer

Computer type
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Computer Manufacturer/Model Number
self build
OS
Windows 7 pro x64 SP1
CPU
Intel i7-2600k o/c to 4.6GHz
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MSI Z68-GD80
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Blackgold BGT3650 Quad HD TV card. Also have various 3770 + 4770K render boxes.

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Computer Manufacturer/Model Number
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Windows 10x64 Build 1709
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Intel i7 7700HQ Kaby Lake
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Micro-Star Intl. MS-179B (U3C1)
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16 GB DDR4 @2400
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Nvidia Geforce GTX 1060
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Just started memtest - will try your suggestion when done.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
Windows 7 pro x64 SP1
CPU
Intel i7-2600k o/c to 4.6GHz
Motherboard
MSI Z68-GD80
Memory
8GB Mushkin 1866MHz
Graphics Card(s)
Nvidia GTX 750 Ti 2GB
Sound Card
integrated
Monitor(s) Displays
Liyama ProLite 27"
Screen Resolution
1920*1080 px
Hard Drives
Seagate 2TB
PSU
Coolermaster GX 750W
Case
Antec 300 case + 5 fans
Cooling
Dark Rock Pro
Internet Speed
62Mbit down 18Mbit up
Antivirus
MSE
Browser
Firefox
Other Info
Blackgold BGT3650 Quad HD TV card. Also have various 3770 + 4770K render boxes.
indianacarnie - MS Fixit didn't fix it. also 3 passes of memtest = no errors.

Anyone have an idea why a fresh install of Windows 7 should have a broken WMP adding a letterbox to movies ? It might seem like I'm moaning about some black bars, but I don't want to load all my software on a system that might be corrupt.

The only thing I haven't substituted is the cpu/mobo, but I can't see how a hardware problem could repeatedly add 60 pixels top and bottom to a movie clip. Then Windows updates makes WMP stop altogether. Re-install, same symptoms.

I've done dozens of builds, repairs etc but this has me stumped - I'm kinda hoping someone will say 'did you tick the xyz box when you installed'
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
Windows 7 pro x64 SP1
CPU
Intel i7-2600k o/c to 4.6GHz
Motherboard
MSI Z68-GD80
Memory
8GB Mushkin 1866MHz
Graphics Card(s)
Nvidia GTX 750 Ti 2GB
Sound Card
integrated
Monitor(s) Displays
Liyama ProLite 27"
Screen Resolution
1920*1080 px
Hard Drives
Seagate 2TB
PSU
Coolermaster GX 750W
Case
Antec 300 case + 5 fans
Cooling
Dark Rock Pro
Internet Speed
62Mbit down 18Mbit up
Antivirus
MSE
Browser
Firefox
Other Info
Blackgold BGT3650 Quad HD TV card. Also have various 3770 + 4770K render boxes.
Does it stay for the whole video? Just checked mine and the dark bar kind of fades into the picture for a few seconds then disappears. I have to say here though that I don't use MP for movies at all. (vlc) Does it do the same in WMC or other players? Also, are you using any 3rd party themes?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge
After about 8 installs, wmp worked fine. I did all the updates and now mp4 plays ok but avi gives 'media player has stopped working'. Thumbnails show which usually means it will play. I guess I'll call it a draw, and file under 'intermittent hardware fault'.

Its like Sherlock Holmes said 'when you have eliminated the impossible, whatever remains, however improbable, must be the truth'
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
Windows 7 pro x64 SP1
CPU
Intel i7-2600k o/c to 4.6GHz
Motherboard
MSI Z68-GD80
Memory
8GB Mushkin 1866MHz
Graphics Card(s)
Nvidia GTX 750 Ti 2GB
Sound Card
integrated
Monitor(s) Displays
Liyama ProLite 27"
Screen Resolution
1920*1080 px
Hard Drives
Seagate 2TB
PSU
Coolermaster GX 750W
Case
Antec 300 case + 5 fans
Cooling
Dark Rock Pro
Internet Speed
62Mbit down 18Mbit up
Antivirus
MSE
Browser
Firefox
Other Info
Blackgold BGT3650 Quad HD TV card. Also have various 3770 + 4770K render boxes.
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