Media Player BSOD

[starbearer]

Whenever I try to play a video in media player,I get a BSOD with the chief info. of IRQL_NOT _LESS_OR_EQUAL.The same crash also occurs whenever a DVD is played on the laptop.
What could possibly be the reason?
Is it a driver problem?
My laptop is A Dell studio 15 with 4 GB RAM,and An ATI Radeon HD 4570.
I read online this could be a memory/BIOS Problem,but I could not identify the problem.
Please help me out.

 

[zigzag3143]

Whenever I try to play a video in media player,I get a BSOD with the chief info. of IRQL_NOT _LESS_OR_EQUAL.The same crash also occurs whenever a DVD is played on the laptop.
What could possibly be the reason?
Is it a driver problem?
My laptop is A Dell studio 15 with 4 GB RAM,and An ATI Radeon HD 4570.
I read online this could be a memory/BIOS Problem,but I could not identify the problem.
Please help me out.

We really need the actual dmp file. use this to find and up load them. http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

thanks

Ken